How to create Oppertunity doc automatically after lead in CRM SALES
Hi,
how to create oppertunity doc automatically after creating lead in crm sales
Thanks7regards
kishor kumar
Hi Kishore,
Create SAP Business Workflow for Opportunity from Lead
Use
A lead is a business transaction that describes, stores, updates, and manages the potential business interests of a business partner, and the interactions based on this over a period of time. The goal is to provide the "sales" area with the information gained in the lead, in order that it can be used as a basis for deciding whether to create an opportunity.
The information gathered in the lead is transferred to the "sales" area via the workflow "create opportunity from lead".
In the workflow, you decide whether the opportunity is generated manually or automatically.
If the lead-specific attributes Priority and Lead group fulfill specific criteria, the workflow automatically generates an opportunity. Otherwise, the workflow sends a work item to the sales employee responsible, for manual creation. Once he has checked the data in the lead, the sales employee can either reject this lead or create an opportunity from it.
The workflow is automatically started when the lead is saved.
The sales representative entered in the lead is first taken as the sales employee whose task it is to create the opportunity based on the information in the lead. This person can be determined using partner determination in CRM, depending on the prospect in the lead, and can, for example, be a manager of a sales area. If no sales representative is entered, the workflow takes an organizational unit assigned in the workflow template, and sends the work item to all users assigned to the organizational unit.
Prerequisites
u2022 The type linkage for the start events AttributeChanged and SetErrorFree for the workflow WS10001011 are deactivated as a standard procedure, and, if you wish to start the workflow template, they have to be activated again in Customizing. The workflow task processors must also be maintained. In Customizing, choose Customer Relationship Management Basic Functions SAP Business Workflow Perform Task-Specific Customizing.
u2022 The workflow template uses the user statuses SAAC (accepted by sales) and SARE (rejected by sales) of the status profile CRMLEAD. If you have defined several user statuses, the data flow for task TS10008154 (set status) must be adapted accordingly.
u2022 When the opportunity is created, the workflow template uses the opportunity transaction type OPPT. If you have defined several transaction types for the opportunity, the data flow for task TS10008151 (create opportunity) must be adapted accordingly.
u2022 If the sales employee rejects the lead, the workflow resets the qualification level to value 02 (warm). If you have specified your own qualification levels in Customizing, you need to adapt the data flow for task TS10007918 (change qualification level) accordingly.
Process of Workflow WS10001011 (create opportunity from lead)
The workflow "create opportunity from lead" is started when a lead is saved with qualification level Hot and status Error-free. The system uses the lead-specific attributes Priority and Lead group to check whether an opportunity can be automatically created, or a sales employee first needs to decide. If the sales employee decides that an opportunity can be created, the lead status is set to "accepted by sales", and an opportunity is created in the background. If necessary, this is forwarded to the sales employee to check. If the sales employee rejects the lead, the lead status is set to "rejected by sales", and the initiator is informed by mail.
The workflow is ended if no opportunity is created and
o the lead is deleted or
o the qualification level of the lead is changed to a value other than Hot or
o the status of the lead is changed to a value other than Error-free.
Path for the workflow:
==> SPRO
==> Customer Relationship Management
==> Basic Functions
==> SAP Business Workflow
==> Perform Task-Specific Customizing
Select the Application Componenet Abbrevation as CRM and expand
Select CRM-BTX and expand
Select CRM-BTX-LEA and click on Activate event linking and acivate workflow WS 10001011
It may helps you
Regards
Narayana
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