How to delete UWL expired Item.

Hi,
One of our user have this expired item(leave request) which he rejected but now the thing is that despite rejecting the leave request it is still present in his UWL. And when he clicks on the UWL item the detail screen that pops up shows blank table.
I have tried everything from clearing cache and expired items cache (in System Admin-> System Config) but nothing works.
Though we can try the below approach too, to delete the work item from backend : -
1)     Go to FM: RH_LOCAL_INBOX_GET
2)     Get the Work Item ID for the item (WI_ID)
3)     Then go to the transaction : SWWL and search for the WI_ID
4)     Then mark the item for deletion.
But we dont have the rights to do that.
Besides we can modify the XML for UWL but since the problem is occuring for only one user I dont want to modify the XML for issue faced by only ONE person.
Is there any other alternate method to delete this work item from UWL.
Thanks,
Ajeet
Edited by: apteajeet on Dec 21, 2010 11:17 AM

The best way to delete this would be from the source - which is the backend system.
For leave requests, you will see an Index:0 .... exception if these are not deleted.
You can also schedule a batch job to do a periodic check of the completed tasks and get rid of them.
Thanks,
Shanti

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