How to find Document flow / Relationships to a support message

Hi Friends,
I am new to Solution manager. I would like to know how to find Document flow of a Support message.
For example I have a Support message, there are few Change requests and tasks linked to it. This can be viewed from CRMD_ORDER transaction (Where used list button / Document flow), preceding documents and related documents.
Is there any function module or table where I find the link between these different transaction types or atleast any report!
Thanks in advance

Hello Sesagiri,
Can you explain the process to link support message with change requests and tasks.
pls help me.
Regards,
Babu

Similar Messages

  • How to find out what are the functions supported by string class

    Hi,
    Can any one let me know how to find what are all the functions supported by the string class in standard(STL) library on solaris.
    Regards,
    Vignesh

    1. Any C++ textbook that covers the Standard Library will tell you about the standard string class. A good tutorial and reference for the entire Standard Library is "The C++ Standard Library" by Nicolai Josuttis, published by Addison Wesley.
    2. WIth Sun C++, the command
    man -s3C++ basic_string
    provides documentation for the default libCstd version of the Standard Library.
    3. You could look at the <string> header itself. I don't recommend that approach.

  • How to find the flow of procedures?

    Hi we are using 11gR2. I have a procedure Proc_Cust_Rpt(id NUMBER);
    This procedure has two procedure calls inside it in an IF-THEN-ELSE condition. But at a time for the given input parameter only one of them is called. Again, inside the child procedures multiple procedures get called, but at a time only one of them will get called depending on the parameters passed. Then again there is one more level like this.
    What are the ways I can find out the flow of procedures depending on the parameter id passed? I want to avoid using DBMS_OUTPUT or a logging procedure to find the flow.

    >
    This procedure has two procedure calls inside it in an IF-THEN-ELSE condition. But at a time for the given input parameter only one of them is called. Again, inside the child procedures multiple procedures get called, but at a time only one of them will get called depending on the parameters passed. Then again there is one more level like this.
    What are the ways I can find out the flow of procedures depending on the parameter id passed? I want to avoid using DBMS_OUTPUT or a logging procedure to find the flow.
    >
    You need to do it the 'old fashioned' way: review the code and analyze those IF-THEN-ELSE conditions just like you have described.
    That will result in what is known as a 'truth table' that lists each of the TRUE/FALSE conditions for each IF-THEN-ELSE and the result of each possible boolean combination of those values.
    See the Wiki
    http://en.wikipedia.org/wiki/Truth_table
    Here is another article that shows how you create a truth table - the first example is pretty simple.
    http://aristotle.tamu.edu/~rasmith/Courses/Logic/Exercises/2.0.html
    IF1 IF2 IF3 PROCEDURE
    ========================
    TRUE TRUE TRUE PROC1
    TRUE TRUE FALSE PROC2
    TRUE FALSE TRUE PROC3
    TRUE FALSE FALSE PROC4
    FALSE TRUE TRUE PROC5
    FALSE TRUE FALSE PROC6
    FALSE FALSE TRUE PROC7
    FALSE FALSE FALSE PROC8

  • CRM: How to create document flow

    Hello together,
    In the process framework I defined a new process which can be started from a sales qutotation. This process loads my own compentent where the user can upload technical objects (such as connection objects or points of delivery) and create a new object set (IsuOrderBasketSet) with the uploades technical objects.
    The requirement is to link the quotation with the created object set and vice versa so that the user can see the object set in the quotations assignment block "transaction history" and the qoutation in the object sets assignment block "transaction history".
    Does anybody know how I can meet this requirement?
    Thanks in advance,
    Sebastian

    Hi,
    I found a solution using the following Code. I have successfully created a document flow between two quotations:
        DATA guid_a TYPE crmt_object_guid.
        DATA guid_b TYPE crmt_object_guid.
        DATA: it_activity_h TYPE crmt_activity_h_wrkt,
            ls_activity_h LIKE LINE OF it_activity_h,
            it_requested_objects TYPE crmt_object_name_tab,
            ls_requested_objects LIKE LINE OF it_requested_objects,
            it_orderadm_h TYPE crmt_orderadm_h_wrkt,
            ls_orderadm_h LIKE LINE OF it_orderadm_h,
            it_doc_flow TYPE crmt_doc_flow_wrkt,
            ls_doc_flow LIKE LINE OF it_doc_flow,
            it_header_guid TYPE crmt_object_guid_tab,
            ls_header_guid LIKE LINE OF it_header_guid.
      DATA: it_activity_h_comt TYPE crmt_activity_h_comt,
            ls_activity_h_comt LIKE LINE OF it_activity_h_comt,
            ct_doc_flow TYPE crmt_doc_flow_comt,
            ls_doc_flow_comt LIKE LINE OF ct_doc_flow,
            ref_guid TYPE guid_16,
            lt_doc_link TYPE crmt_doc_flow_extdt,
            ls_doc_link LIKE LINE OF lt_doc_link,
            ct_input_fields TYPE crmt_input_field_tab,
            ls_input_field TYPE crmt_input_field,
            ls_input_field_names TYPE crmt_input_field_names,
            log_handle TYPE balloghndl.
      DATA: lt_return TYPE TABLE OF bapiret2,
            ls_return LIKE LINE OF lt_return.
       guid_a = '0026B98B6AD11ED2B9F49BA972EC069E'
      guid_b = '0026B98B6AD11ED2B9E27FFF042682F6'
      REFRESH it_header_guid.
    * Append GUID_A to Header GUID Table
      APPEND guid_a TO it_header_guid.
    * What should we read
      ls_requested_objects = 'ACTIVITY_H'.
      APPEND ls_requested_objects TO it_requested_objects.
      ls_requested_objects = 'DOC_FLOW'.
      APPEND ls_requested_objects TO it_requested_objects.
    * Read Activity A
      CALL FUNCTION 'CRM_ORDER_READ'
        EXPORTING
          it_header_guid       = it_header_guid
          it_requested_objects = it_requested_objects
        IMPORTING
          et_orderadm_h        = it_orderadm_h
          et_activity_h        = it_activity_h
          et_doc_flow          = it_doc_flow.
      LOOP AT it_activity_h INTO ls_activity_h.
        MOVE-CORRESPONDING ls_activity_h TO ls_activity_h_comt.
        APPEND ls_activity_h_comt TO it_activity_h_comt.
      ENDLOOP.
    * Fill DOC_FLOW Structure
      ls_doc_link-objkey_a   = guid_a.
      ls_doc_link-objtype_a  = 'BUS2000115'."BUS2000126'.
      ls_doc_link-objkey_b   = guid_b.
      ls_doc_link-objtype_b  = 'BUS2000115'.
      ls_doc_link-vona_kind  = 'A'.
      ls_doc_link-reltype    = 'VONA'.
      ls_doc_link-brel_kind = 'A'.
      APPEND ls_doc_link TO lt_doc_link.
      CLEAR: ls_doc_flow_comt.
      ls_doc_flow_comt-ref_guid   = guid_a.
      ls_doc_flow_comt-ref_kind   = 'A'.
      ls_doc_flow_comt-doc_link[] = lt_doc_link.
      APPEND ls_doc_flow_comt TO ct_doc_flow.
    * Fill INPUT_FIELDS which indicate what Values where changed
    * and had to be updated
      ls_input_field_names-fieldname = 'OBJKEY_A'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname  = 'OBJTYPE_A'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname  = 'OBJKEY_B'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname  = 'OBJTYPE_B'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname  = 'VONA_KIND'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname  = 'RELTYPE'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname  = 'BREL_KIND'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname = 'BREL_MODE'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname = 'RELATIONID'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field_names-fieldname = 'RELATION_HANDLE'.
      INSERT ls_input_field_names INTO TABLE ls_input_field-field_names.
      ls_input_field-objectname = 'DOC_FLOW'.
      ls_input_field-ref_guid = guid_a.
      ls_input_field-ref_kind = 'A'.
      INSERT ls_input_field INTO TABLE ct_input_fields.
    * Update Document Flow
      CALL FUNCTION 'CRM_ORDER_MAINTAIN'
        CHANGING
          ct_input_fields   = ct_input_fields
          cv_log_handle     = log_handle
          ct_doc_flow       = ct_doc_flow
        EXCEPTIONS
          error_occurred    = 1
          document_locked   = 2
          no_change_allowed = 3
          no_authority      = 4
          OTHERS            = 5.
      IF sy-subrc <> 0.
        MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
      ENDIF.
      DATA: it_saved_objects TYPE crmt_return_objects.
    * Save Changes
      CALL FUNCTION 'CRM_ORDER_SAVE'
        EXPORTING
          it_objects_to_save   = it_header_guid
          iv_update_task_local = 'X'
          iv_save_frame_log    = 'X'
        IMPORTING
          et_saved_objects     = it_saved_objects.
    * Commit Changes
      CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
        EXPORTING
          wait   = 'X'
        IMPORTING
          return = ls_return.
    Regards,
    Saravanan.C

  • How to find document owner

    I have a document name called doc_imp in my database. i want to know under which user that document resides. how to find that

    Hi,
    It is very generic question with no details. Is your doc_imp ias a oracle object as or just part of data in a table.
    For finding an owner for database objects you can use the following.
    select owner, object_name, object_type from dba_objects where object_name = 'DOC_IMP';
    Regards
    Edited by: skvaish1 on Dec 30, 2009 3:37 PM

  • How to find document of purchase order

    Dear All,
    I just want to know how to find the document which is attached when creating Purchase order, can this document insert in oracle database or server directory...??
    if it is in oracle database please mention table name or directory path where file or document exist.
    Thanks

    Hi;
    Please review below search:
    http://www.google.com.tr/#hl=tr&tbo=d&sclient=psy-ab&q=ebs%2Bpurchase+order++document&oq=ebs%2Bpurchase+order++document&gs_l=hp.3..0i10i30j0i30j0i10i30j0i30.264.1781.0.2035.5.4.0.0.0.0.423.811.0j2j4-1.3.0...0.0...1c.1.ftCvA3OOHXE&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.&bvm=bv.41524429,d.d2k&fp=d36553db39999835&biw=1536&bih=711
    For all notes please see:
    For r12.1.1:
    http://download.oracle.com/docs/cd/B53825_01/current/html/docset.html
    For r12:
    http://download.oracle.com/docs/cd/B40089_10/current/html/docset.html
    For r11:
    http://download.oracle.com/docs/cd/A60725_05/r11_doc.htm
    Regard
    Helios

  • How to find documents on Configuring database to work on  Shared server mode?

    Hi,
    Where can I find documents to configure my database (Oracle 9i Release 2) to work on Shared server mode?
    The Aix 4.3.3 platform has 1 CPU and 1G Memory,and can support only less than 20 connectiions while serving a B/S application.So I want to try MTS.

    Hi,
    a good help for me was this
    http://www.oracleadvice.com/Tips/MTS.htm
    Afterwards you are ready to understand the online doc
    and to find the best configuration.
    Regards
    Christoph

  • How to find table with colum that not support by data pump network_link

    Hi Experts,
    We try to import a database to new DB by data pump network_link.
    as oracle statement, Tables with columns that are object types are not supported in a network export. An ORA-22804 error will be generated and the export will move on to the next table. To work around this restriction, you can manually create the dependent object types within the database from which the export is being run.
    My question, how to find these tables with colum that that are object types are not supported in a network export.
    We have LOB object and oracle spital SDO_GEOMETRY object type. our database size is about 300G. nornally exp will takes 30 hours.
    We try to use data pump with network_link to speed export process.
    How do we fix oracle spital users type SDO_GEOMETRY issue during data pump?
    our system is 32 bit window 2003 and 10GR2 database.
    Thanks
    Jim
    Edited by: user589812 on Nov 3, 2009 12:59 PM

    Hi,
    I remember there being issues with sdo_geometry and DataPump. You may want to contact oracle support with this issue.
    Dean

  • How to find documents which are not linked to a project?

    Hi all,
    i'm just looking for a variant to search for documents which are not linked to a project within ta SOLAR_EVAL.
    I need a way to report how much documents are not linked to a project; just stored in KW.
    Can anyone give a hint?
    Thanks a lot!
    Jan

    Hi Jan,
    This report SOLMAN_UNUSED_DOCUMENTS will help you identify the documents which are not linked to the project.
    (OR) Use Tcode: SI80 to find any document in SAP Solution Manager KW.
    Regards,
    Sanjai

  • How to find document attached to user and Company code?

    Hi all,
    Requirement: Select a list of Business documents ( Sales order/PO....) created or changed by <b>specific users</b> which belong to a <b>Specific Company code</b>.
    ie,To develop a report which lists the Documents created/updated/changed based on specified date and users.
    I think we can find from CDHDR & CDPOS  tables.  But i need to filter these documents or pick documents based on a Specific Company code.
    ie.,from the list of records obtained from CDHDR table....how to filter these documents based on Company code......
    valuable inputs needed.
    Thanks,
    Subba

    Hi
    Most of the application document Heade tables(VBAK,EKKO etc ) will have the field CRETAED by  like ERNAM. and all these tables will have BUKRS field also in them
    So compnay code wise User created documents list you will get.
    Only problem is the Changed/Modified list by user with related Company code.
    Anyhow you will get the User who changed the documents from CDPOS table.
    But for linkthem to Company code I feel You need the
    help of HR related Tables .
    with the UNAME which you get from CDPOS table go to PA0105 infotype and get the PERNR linked with that user.
    And get the attached BUKRS Company code from PA0001 infotype.
    Hope this will solve your problem.
    reward points if useful
    regards
    Anji

  • How to  check document flow table of  a document

    Hi,
    There is existing report and additional data needs to be added to existing report.
    Its SD.
    It is required that i display a field only when FI document is created.
    i.e :
    of Claims Paid : If FI document is created for a claim.
    So, for this i need to know how to check whether a FI document has been created or not. As i don't even know the order number.
    Is there any way to find this??
    Please help me on this!!
    thanks

    Hi,
    Rashi here is the Link for VBFA to BSEG
    VBFA-VBELN here VBELN is primary key
    BSEG-VBELn here VBELN is foreign key.
    So proceed.
    Hope my answer helps you.
    Cheers!!

  • How to find employe entity relationship

    Hi,
    I want to find the relationship between the employee entities and other entities in siebel. Any idea where to find the relationship in tool, or any reference document for the same??
    Regards,
    Chandra

    You can get the ERD diagramm from Support.oracle.com, otherwise ther is still the Foreign key property on the column definition that can be used.
    What is your requirement ?
    Evtloglvl
    Edited by: EvtLogLvl on Mar 12, 2010 8:54 PM

  • How to find documents stored on iCloud?

    I am trying to find any and all of my documents on iCloud. This feels like the silliest question, yet I cannot recall and find only Pages, and Contacts and none of my past work. 

    I am working with it now. Placing a document in iCloud moves it off of your local drive and into the cloud. If you want a local copy, you'll have to duplicate the document and move it to your drive or select "Download" if accessing iWork documents through iCloud.com.

  • How to find document/content  type i.e. its extension ??

    Hello,
    I wanted to find the extension of a resource i.e. basically i wanted to find out programatically the document type whether its pdf or xml or word doc etc etc....which is stored in KM in portal.
    Is there a way to do so using webdynpro Java  ???
    Thanks in advance,
    Sandesh

    Hi,
    you can take the resource type and you IMimeHandlerService for achieving that.
    best regards,
    --epexpert

  • How to code document flow for third party order

    Hi, I need to extract data from VBKD, but the creteria is document has been completed. as in third party order, it will only has sales order, purchase order no, invoice no. how to do ?
    thanks a lot! kitty

    Kitty,
    Look at the status of the document in the table VBUK. It should give you all kinds of status - Confirmation status, Delivery status, Total goods movement status, Billing status.
    Also if you want the status at the item level you can look at the table VBUP.
    regards,
    Ravi

Maybe you are looking for

  • PLease help me to configure

    Hello Friends, I need your help to configure my voice setup.I have two location connected with a point-to-point leased line. Both the ends have different brand pbx installed. One is connected with R1 with the help pf a T1 voice card and Other is conn

  • Why can't I crop movie in iMovie?

    I created a new project, imported the movie, but there is no option to crop in the timeline. How can I crop the movie?

  • Syncing photographs to Apple TV

    I am looking to sync photos from my laptop to Apple TV.  I have selected Homesharing and selected the files to sync, but nothing happens after this.  Am I doing something wrong?

  • Hp pavilion dv7 is on power but does not start

    Hi all,  I have an HP dv7-4169WM. When I connect it to power, no LED lights flash or anything, but I know it is powered (tested both on adapter and battery, separately) because if I connect anything to it, like my kindle, it is being charged (which i

  • How to turn off ctrl-click as right-click?

    Does anybody know how to stop the control-click combo from emulating a right-click? I've been searching, and the only solutions I've seen are people posting application specific workarounds. Seems like there should be a way to turn it off completely.