How to i get my iphone 5 unstuck from a frozen apple logo, How to i get my iphone 5 unstuck from a frozen apple logo
How to i get my iphone 5 unstuck from a frozen apple logo
Hello Beau460,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
Best of luck,
Mario
Similar Messages
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i was updating my iPhone and it is stuck. It won't complete the update and I cannot turn the phone off or use it at all. How can i get it unstuck?
i'm wondering if i can use my macbook pro to override the update that is incomplete.What does this have to do with Classic operating systems? They won't run on a Macbook anyway.
I've asked this thread be moved here:
Using iPhone -
I tried to upgrade my Iphone 4 software to ios 7.It then got stuck in recovery mode. I tried to work with Itunes but screen said phone was in recovery mode and had to be fixed in order to use itunes. I would like to know how to get in Unstuck without losing my current data, if at all possible. Thanks in advance for your help.
If the phone is in recovery mode, the access to the data is already lost. See this support document to restore your phone. http://support.apple.com/kb/HT1808
IF you did the update via iTunes, the first thing iTunes would have done was to create a backup. Check and if it did, then you can restore to that backup.
Message was edited by: ChrisJ4203 -
My iphone is stuck in landscape mode. How do I get it unstuck?
For apps that automatically adjust between portrait and landscape, it is always on landscape. How do I get it to rotate when I change position?
Double press the HOME key, then scroll the bottom ribbon to the right until the rotation lock appears at the left end.
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I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
How can I get ALL of my Google Calendars to show on the iCal on my iPhone?
I see all of my Google Calendars on the iCal on my Mac, but I do not see them in the iCal on my iPhone. I only see one Google Cal, but not the others.https://www.google.com/calendar/iphoneselect
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We have three operational computers, one does not have iTunes on it. Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers. See what I mean? I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not. I only know of 2 computers that have iTunes on them, so how can there be 5? We also have 2 iPhones and 2 iPods in this family, but one of the iPhones has his own apple id. He may have been using mine, since his computer died. I read that those don't count as "computers" to the 5. Do they, then?
Help! I can't contact apple because I have no idea what they mean about serial number. I doubt they would help me anyway. In order to get the serial number off my desktop computer (that has iTunes on it already), I will have to move furniture, so I don't want to if that's not it. Is there some way to find the serial number in the software, either on my desktop or my iPhone?sunshinecowgill wrote:
We have three operational computers, one does not have iTunes on it. Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers. See what I mean? I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not.
You could have more 5 computers authorized if you ever, for example, reformatted a hard drive or replaced a hard drive without deauthorizing the computer first. Apple's system would see that as a different computer, even though you don't. There's nothing to be afraid of in deauthorizing everything and the reauthorizing what you actually have. You won't lose any data. Mistimp is correct, they can't tell you which computers are authorized. -
I made my own Apple ID because when I was logged into my dad's my family was receiving my texts from other people. I want to add my device to my dad's "find my iphone" app but without signing into his Apple ID on my phone because that was causing them to get my texts. I was told by Apple I could add my device to his by signing into icloud.com but there is no option that I can find to add my device. And I don't want to log back in to his.. Any ideas???
Also when I apply the safety copy it only imports the app the phones have had in common, so none of the apps that only the iPhone 4 had doesn't come in, only the ones I and the iPhone 4 has had in common. So you say the only way I can use the Apple ID to download on the old iPhone 4 is if I delete the apps that are in the phone and then download them again? How will that change the ID to download/update from. Won't it still have mine to update/download from?
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I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
We have multiple computers, laptops, iphones and ipad in our home. We have kept one account for iTunes in order to monitor what my family downloads for parental monitoring. How can I get approval or allow for more devices to be 'authorized' to purchase from iTunes? I don't want to have to have more than one account that I have to monitor - technology is overwhelming enough to control with all the hackers and distasteful things on the web.
Authorization applies ONLY to computers.
ipads/ipods/iphones/apple tvs are NOT authorized at all. -
Since downloading ios5 on my iphone 4 a few days ago, the capacity guage in itunes shows "other" as over 21Gb and i can no longer fit any music on my iphone.
How do I get rid of the other stuff?
capacity available on 32 Gb iphone is 28.49Gb
i previously had 21.97 Gb music, over 6 Gb photos, about 1Gb of apps, and minute amount of audio
now i have no music, 5.4 Gb photos and similar (0.8Gb) for apps and audio. i have deleted heaps of photos and unused apps to try to make space but obviosly this is a much bigger problem. I also created a smaller music folder on itunes to sync to but at present no music is selected for syncing due to the lack of available space.
i have 15Gb icloud account now also which is about half full.
Ive done a little research and heard similar tales but with much smaller other totals than this. Can you help?
i cant update my apps as i get a message saying i do not have enough available space.I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
I restared my Iphone 4s and now my photos are just grey with JPG in it. How do i get my photos back?
I restared my Iphone 4s and now my photo's are gone. They are just grey with JPG in it.
How do i get my photo's back? And why are they grey?
Any help would be nice.
Thank you.Restarting your phone doesn't cause it to grey out.
Were you restoring from an icloud backup? IF so, it does take awhile for pictures to download. -
Hooked iPhone onto Mac to download songs from iTunes. Accidentally restored it as the iPod previously used. Now all data, pictures, content erased from iPhone. Now it acts as an iPod. iPhone was never synced with the Mac nor backed up. It will now, but how do I revert to the old iPhone?
The hard drive cannot be damaged any further by simply removing it and then putting it back in. If it was getting progressively worse, it may now be at a point where the data is not accessible in any normal way.
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You contact your phone carrier voicemail is a carrier feature. You contact yoru phone carrier voicemail is a carrier feature. You contact your phone carrier voicemail is a carrier feature.
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