How to remove better rewards virus?

how to remove better rewards virus?

Try looking at thomas' Mac Virus guide for adware removal. I didn't see what you called it, but maybe it is related to one of the others he has posted: http://www.thesafemac.com/arg-identification/

Similar Messages

How to remove latest java virus?

How to remove latest java virus manually as reported in the media?

There is some incorrect information being presented in this thread.
Neither your system nor Java is updated daily. XProtect on 10.6 or above may get automatic updates as they are pushed out by Apple, but not necessariy daily. I have seen a week or more go by without any, and there have been none for the latest Flashback attack.
There are now Java updates for 10.6.8 and 10.7 to patch the vulnerability that is currently being exploited. This Trojan does not necessarily require your password or any user interaction for infection.
Use Software Update to see if there is a Java update for your OS.
The github Flashchecker is inaduate as it depends on outdated definitions.
Try using this one, which is most certainly more current.
http://www.f-secure.com/weblog/archives/00002346.html
Apple is currently developing a detection and removal tool. No idea when it will be ready.
http://support.apple.com/kb/HT5244

Hi would anyone know how to remove malware or virus from an ihone 4.i would be prepared to do a system backup and restore factory settings through itunes but fear i might infect my computer.many thanks in advance.

please could somebody help.i think my iphone4 has malware or a virus and would really appreciate suggestions on how to remove.wy safari browser is frozen and thought about a system backup to itunes and restoring factory settings.worried this would also infect my computer?
thanks in advance.

If your iPhone is jailbroken then it doesn't have a virus.
Your problem is most likely something else and the chances of your computer catch it are nonexsistant.
Allan

How to remove Google Redirect Virus

How to remove Google Redirect Virus

ABA123 wrote:
Google Redirect Virus
Your question presupposes a conclusion that will only mislead you and others into pursuing solutions that are likely to exacerbate whatever problem exists.
Please describe the problem you are experiencing, and the equipment being affected by the problem. Your question was posted in the Power Mac Discussions area while your equipment profile indicates a Mac Pro, and a version of iOS inapplicable to either of them. All that information conflicts with itself, so please resolve those discrepancies.
Thanks!

How to remove Mac Guard virus

how do you romove the Mac Guard virus???

Babowa and Barry,
I undertsnad what you guys mean.
Please look at the definition from Wikipedia: http://en.wikipedia.org/wiki/Malware
Malware includes computer viruses, worms, trojan horses, spyware, dishonest adware, scareware, crimeware, most rootkits, and other malicious and unwanted software or program.
Therefore, Malware is a concept that includes computer viruses.
I surely know the difference among Trojans, viruses, worm, spyware, etc. But I usually would like to calle all of them as " Virus" because I think "Virus" has been a general and popular concept for all computer threats.
Anyway, the most important thing here is to remove the Mac Guard infection and I just wanted to offer you guys some more information. If you think it is not ok with you, just ignore it. Just like all of you here: I offered you the information and it is your choice to accpt the information or ignore the information.

How to remove do searches virus

DO SEARCHES has hijacked firefox. how do I remove it

It sounds like you have a third party program that has taken over your search engine, home page, and/or the default new tab page. Fortunately, this can be remedied easily:
# At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
# In the Add-ons Manager tab, select the Extensions panel.
# Select the toolbar you wish to remove.
# Click the remove button.
# Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.
After Firefox restarts, install the [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Search Reset Tool]. This will remove the rest of the traces of this program from your Firefox.
For further information, please read [[Remove a toolbar that has taken over your Firefox search or home page]].
Did this fix the problem? Let us know!

How to remove a .exe virus?

I use a WD hardrive to store all my work. A colleague of mine borrowed it, she uses some HP laptop. Ever since she used it, the hardrive is showing a .exe error on almost all my foders. I cant move any of those files to Trash. Im relatively new at using a Mac. pls help!

Then I don't know how she used that drive because windows can not read or write to a drive formatted mac extended (except with a add on program/utility that can do that). You'd better ask her what exactly she did with the drive and what she copied to it.
If you can't get any files off it or write any files to it then there is only one thing to do. That is to erase or repartition the drive to wipe it clean and start over.
Then the next time someone want to use it just say no it is for a mac and you have a pc.

How to remove a bug/virus that was embedded in a Mozillas update?

After an update from Mozilla, I caught a bug that made certain pages unable to be viewed, and made the touch pad/mouse flip settings left/right side.
I have ran Norton on this laptop since I bought it, and it find nothing. Malware finds nothing. I've been deleting all cache & cookies daily, and that only help temporarely. It's a bug that only work/is active when connected to the internet. If I work offline, the mouse & touchpad stay set. Also if I use explorer, it stays set. I've tried to un-install Firefox to see if the bug would go away, but as soon as I re-installed it, it was back.. What is it and how do I get rid of it?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

How to remove fbi cyber virus in safari

Safari is blocked by "FBI Cyber Department" virus. I can Force Quit safari by can not "reset" in safari
dead in the water. FBI request for money keeps appearing on screen.

You are welcome. I neglected to mention in my first post, but never respond to, or call any toll free numbers represented in those popup scams.

How do I remove a Blacole virus from my Mac?

My MacKeeper picked up several JS/Blacole and JS/iFrame viruses on my Mac. Any suggestions as to how I remove them? I'm not sure how I got them but they show up every time I run the virus scan, even after quarantining them so I'm assuming I need to delete them somehow. Also....any ideas where I got them?

Uninstall MacKeeper https://discussions.apple.com/docs/DOC-4171 You can install ClamXav for the Mac > http://www.clamxav.com

Does anyone know how to remove pop up, malware and virus form OS X 10.9.5, there is a lot of pop up on my mac book air.

Does any one know how to remove pop up and malware. There is a lot of pop up on my mac book air OSX 10.10

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

Possible Virus On Bootcamp, how to remove?

Hi, I think I may have gotten a virus on my windows partition of my macbook pro. I windows XP professional with service pack 3 installed. Last weekend I was booted into windows when it suffered a "fatal error." The computer restarted and windows XP was fine. I did, however, get this email from my university network manager concerning my computer:
The computer in question appears to be infected with
a Trojan or worm that reports home to an IRC server.
Several examples include sdbot, spybot, gaobot, polybot,
and some variants of OptixPro. We notice these because
the computer is trying to connect to a known IRC bot
controller.
We often are unable to tell exactly which version of
which IRC bot an infected computer has, but the
detection method is rarely wrong. There are hundreds if
not thousands of known variants of each of the above
viruses, with new ones being released daily. Updated
AntiVirus software may or may not detect this threat.
Odds are good that the attacker obtained the
password database for this computer, containing all
of the passwords for all accounts on the computer.
It is IMPERATIVE that all passwords for all accounts
on this computer be changed before this computer
is placed back onto the network.
Computers infected with an IRC bot should have their
hard disk formatted and have the Operating System
reinstalled and patched before coming back onto the
network. All passwords on the rebuild system should
be different than they were on the infected system.
IRC bots not only often come bundled with
other malicious software, but once they connect to
the IRC controller, they often download and install
even more malicious software, without the knowledge
and/or consent of the computer user. Therefore,
even if AntiVirus software detects and removes the
IRC bot, typically more malicious software is left
behind, still running.
IRC bots are updated frequently. Even up-to-date
AntiVirus software often doesn't detect the latest
IRC bots. Once the AntiVirus companies start
detecting a particular IRC bot, the bot is typically
instructed to update itself to a variant that is
not detected by AntiVirus.
Because of the above activities, scanning for viruses
with an AntiVirus product is typically not an effective
remedy for an IRC bot infection.
I have symantec antivirus for mac, is there any way I can use it to scan the bootcamp partition? I think I know where the infected file is, but symantec says it's clean. I also have Symantec for Windows.
It would be a HUGE inconvenience to reinstall windows XP because my disc is at home and I will not be home for another 2 and a half months. Can you give me any tips on how to remove this virus without reinstalling windows XP?
Thanks,
Sam

If you delete it you are only getting rid of half the problem, and likely will be unable to do this.
Start up in Safe mode.. (If you're having trouble doing this press start and search for MSCONFIG go to boot.ini and start in safe mode).
This will only run basic stuff for windows and should potentially stop the Winlog running.
However as I said winlog will probably re-appear because the trojan will likely just retrieve it back from the internet.
I say the best solution is...
Restart your mac into OS X, download Avast free edition and Spybot S&D or similar, and ZoneAlarm Firewall.
Put them on your bootcamp drive. restart into windows in safe mode. Install those and restart back into safe mode if needed.
Set avast to run a boot time scan (Scans before you load into Windows. Run SpyBot S&D. And set Zonealarm to have atleast some sort of protection running all the time.

How do I remove the ititili virus from my HP Omni desktop computer?

I need to remove the ititili virus. How do I do it?

Hi:
Try the free Kaspersky Rescue CD.
Instructions for making the file bootable and for use and download is at the link below.
http://support.kaspersky.com/viruses/rescuedisk
Paul

If the virus entered in iphone how to remove them

if the virus entered in iphone how to remove them

virus's are not cross platform and there are no known IOS virus's

How to remove a virus that is reported to be in the text animation files of Captivate 8

The virus protection program ClamAV is reporting a virus Swf.Exploit.CVE_2014_0564-2 exploit. in several of the Captivate program files that are located in the programs/Adobe folder (some of the text animations swf files, interaction files, and widget files- there are several text animation files that are not infected). How can I remove this virus. I found out in other forums that many other people experience the same issue. But I could not find a resolution yet.
The scan reported that the following files were infected:
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Blade.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Blue_Aura.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Blurrywave.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Cascade_Dive.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Catapult.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Cloning.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\DePlume.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Elliptical.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fade_In.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Feather.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fillin_Blanks.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Flashlight.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Flight.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Flowright.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fly_Away.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Fog_Lifted.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Futbol.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Giftwrap.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Green_Globe.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Gridright.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Hori_Scan.swf: swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\illusion.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Leading_Star.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Light_Passage.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Matador.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Mini_Starburst.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Modflare.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Multi_Wake.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Ornaments.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Paradigm.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Passby.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Pastel_Prism.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Pivot.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Prismflow.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Pythagorean.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Raindrops.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Red_Hot_Skew.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Reflect.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Rotate_Left.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Shufflecards.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Sidestep.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Slant_Slide_Blinds.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Sliced.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Sliding.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Slidingblinds.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Spindle.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Spintop.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Square_Roll.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Starburst.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Stuff_It.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Swingstack.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Take_Two.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Topsy_Turvy.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Tossup.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Trailing_Light.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Transition.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Trans_Pivot.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Trickle_In.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Turnabout.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Twinkle.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Twinkle_Trail.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Twirl_flip.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Typing Text With Sound.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Typing Text.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Wake.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Waltz.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Waveripple.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Whimsy.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Windblown.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Windmill.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Wizard.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\TextAnimations\Zoomout.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\Digital Timer.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\hangman.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\hourglass.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Interactions\memoryGame.wdgt: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\emailIcon.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\pocastIcon.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\print.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\videoIcon.swf: Swf.Exploit.CVE_2014_0564-2 FOUND
C:\Program Files\Adobe\Adobe Captivate 8 x64\Gallery\Widgets\volumeControl.swf: Swf.Exploit.CVE_2014_0564-2 FOUND

Here is an update on this issue. Maybe it will help someone else. After many months of working with Adobe support, they finally helped me to remove all viruses from my computer. This included Adobe Captivate cleaning up their Captivate 8 code and removing the Swf.Exploit.CVE_2014_0564-2 virus from their Captivate program files. As my research showed, the danger with this virus is that it seems to be dormant until a visit to a website that activates it and then it can destroy all your data (that terrified me when I read that and I made sure I had lots of backups in the Cloud). I got lucky and it did not get activated.
As it turns out, it's not only the text animation files but also the widget animation files. Following is the final correspondence with Adobe. I hope the links work too.
These are the fixed program files that Adobe uploaded for me to access https://www.dropbox.com/sh/cyelu2yvkc0f521/AADRYR3X0n3nM7lmIUNMQokWa?dl=0. However, do not use the "text animations folder", there was a little bug left and they sent me a replacement for the text animations here https://www.dropbox.com/sh/ymen27rrba75mc2/AABwsQjCmxdQHvkSx5Kjybo_a?dl=0
These are the steps they had me take and it worked for me.
Download and extract the SWF Animations from the TextAnimations folder
Take a back-up of the old animations which are located at “<Captivate Installation Dir>\Gallery\TextAnimations\” and “<Captivate Installation Dir>\Gallery\Widgets\”
Replace the existing animations with the new ones in the same folder
Open your Captivate project and delete all the old animations which were inserted, and then close Captivate.
Even though the animations have been deleted, Captivate still holds them as internal resources. Hence, the following tool must be run :
Download and extract the files in the CCFix folder(Win 32-bit or Win 64-bit)
Place AdobeCaptivateFix.exe, CleanResources.bat and CPProjectsNSlides.dll in the Installation folder of Captivate 8.1
Run CleanResources.bat
Captivate opens in a special mode, where you get a file browser.
Choose the files to be fixed and proceed. The fixed cptx files will be placed in the same location as the original. A “_fixed” suffix is added to the new cptx.
Captivate automatically exits after this.Your file is now fixed.
Now open the fixed project and replace all the deleted text animations with the new ones.
I scanned my computer with ClamWin again and it still found the virus. This time it was in the Captivate Cache. Maybe it was from fixing the old files. I deleted all Captivate Cache files and I no longer got a positive Swf.Exploit.CVE_2014_0564-2 found report from ClamWin. YIPPPIEEEEE!
It took almost 200 hours of effort to repair infected files. What I don't understand is how Adobe can have a virus in their Captivate program files and then make us fix the infected files manually. I have asked them to write a program to fix infected files (how hard can that be to automate the steps they gave me?). I never got a response. That seems really sad.

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