HP 7510 won't scan from ADF when using mobile app on iPhone or iPad

Hi,
I have an issue where the mobile app will happily kick off the scan process and the printer looks and sounds like all is fine. But when the scanning is completed, the app says 'there was an error during scanning' and it does not save the scan. This only happens when using the ADF, not when scanning via the scanner glass - it's all fine doing it that way.
I'm running v4.3 of the all in one app which was released in the last week or so. Not sure if it a bug with the app that's causing the issue..
Anyone seen similar issues and resolved?
Cheers,
Simon.

Hello @sjholcroft, 
Welcome to the HP forums.
I understand that the All-in-One Printer Remote app is not working properly since the last update.
I would like to help.
Nothing has been stated by HP about this issue.
If there is a possible issue, HP would like to know.
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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