HP B9180 oddity

I'm still trying to track down what does and doesn't work but I've noticed that when printing from Address Book, under presets I'm offered Standard, Photo Paper from Main Tray and Plain Paper from Main Tray. If I print from (almost?) any other application e.g. Pages, I'm offered Standard, Photo Paper and three versions of Plain paper - best, fast draft and fast draft black & white. Any ideas why I should be offered different choices from Address Book?
As an aside, all options print OK from Pages and Standard and Photo Paper do from Address Book, but choosing Plain Paper from Address Book produces a paper jam every single time. Except, I've discovered the paper is not jammed as it ejects perfectly when OK is pressed on the printer, it just won't print.

have you called their help tech support?
how old is your unit?
did you google the service stall?
that really sucks and I am so sorry.
I purchased the 3 year emergency replace for 75$. I will keep sending back till im blue in the face until I get a unit that works right. If it fails.. and IT WILL , I will send it back.
PERIOD.
We are being taken advantage of and it breaks my heart. I am trying to make a living. and they are making it impossible Derek.
Anyways, their support folks who are up in Canada, are very kind people call during the day if you can.
Yes, I end up using that profile all the time. Its one of my only 3 that work..... (do you have Vista by the way?)
and my 5th replacement came today - I am looking forward to spending 2 hours on the phone setting her up. then it failing. I can't wait. (yes, I said 5th replacement)...
I dont know why they dont send techs to peoples houses who have problems like ME do you know how much money it could save them?
Whatever.
Tell me what happens when you google. I will do it and see what happens then I will come back here and post.
talk to you later Derek. I am sorry you too are the sucker that we in the b9180 family are.
BUT if that profile isnt working. I would just start going down from the top of the list and working down. dont let it print a WHOLE piece of paper, let it run for an inch and then be done with it.
I would get a pack of 4x6 glossy (17$) you can order it here an have delivered by tomorrow for free, and test instead of using big paper.
Peace. OH, AND WRITE DOWN EVERYTHING TIME, DATE, WHO YOU TALKED TO.
PEACE,
kim

Similar Messages

Printing with HP B9180 and Photoshop Elements 8 and Color Management

I've got a bit of confusion about certain settings in the printing process and I've posted a rather long discussion of my 'issues' and confusion. I hope someone can give me some guidance here. I've seen a lot of these issues addressed in many places but I can't seem to find an integrated response. Thanks to anyone who takes the time to read and respond.
Color Management Questions
My problems started when I was getting pictures that were too dark from my HP 9180 printer after having gotten very nice prints for a long time. I had obviously started to do something differently inadvertently. The only thing I think that is different is that I got a new 23 inch monitor, which does produce much brighter on-screen images. So, I started to do some research and know just enough about color management to be slightly confused and have some questions that I hope someone can give me some help with.
Equipment Background
I use both a Canon 20D and a Canon PowerShot SD600 camera. Both have the default color space as sRGB, although the 20D can be also set as RGB.
I also use Photoshop Elements 8, where there are a variety of settings possible for printing.
My monitor is an HP S2331, whose color space is sRGB and cannot be reset to RGB (I think) except for temperature; the default is 6500K.
My printer is an HP Photosmart Pro B9180 Printer, where there are also a variety of settings possible.
I’m running XP-Pro.
Here’s Where I Get Confused
Everything I have read about color management (various web sites, forums, books, etc) says to have the image, monitor, and printer all in the same color space.
Everything I read about PSE 8 (same sources) says to set PSE 8 to ‘Always Optimize for Printing’ under Edit>Color Settings in order to get the best prints. This displays photos based on the Adobe RGB color space.
I am taking pictures in sRGB, and telling PSE 8 to process them in RGB by selecting ‘Always Optimize for Printing’. Is this something I should be concerned about? Should I reset my camera for RGB?
Further, by selecting ‘Always Optimize for Printing’, I am setting PSE 8 for RGB while my monitor displays sRGB. Is this an important issue or is it also much ado about technicalities that an amateur should not worry about? It does violate the ‘keep them in the same color space’ rule.
Next, when I go to File>Print and get the Print window and then do the Page Setup and Select Printer, I then go to More Options in the lower left of the window. Under the More Options window, I select Color management and select Photoshop Elements Manages Colors. Next, there is Image Space, which is fixed and not subject to selection from a drop down menu.
I understand that this is the image space of the image I took with my camera and that information is embedded in the image. Correct?
Next, there is Printer Profile. But, from what I have read, this is where the IEC profile of the paper being printed on is supposed to be selected, isn’t it?
Shouldn’t this more appropriately be called Paper Profile, or Printing Media Profile? Further, this drop down menu appears to be somewhat erratic, sometimes showing all of the paper profiles I believe are loaded, sometimes not. It also shows listings such as Working RGB-Adobe RGB (1988), Adobe RGB 1988, Dot Gain 10%, 15%.... along with a lot of paper profiles. Aren’t those profiles unnecessary here?
I’ve used both Relative Colorimetric and Perceptual Rendering and am happy with either one.
Next, when I go to Printer Preferences, in order to “…disable color management in the printer preferences dialog”, under the Color Tab, I select Application Managed Colors from the Color management drop down menu, and also have the option of selecting ColorSmart/sRGB and Adobe RGB (1988).
Is there any time when I should use either ColorSmart/sRGB or Adobe RGB (1988)? If I were staying with my camera’s sRGB setting, given the fact that the monitor is sRGB, would the appropriate selections be ‘Printer Manages Colors’ and ‘ColorSmart/sRGB’?
Finally, under the Features Tab, I go to look for the same paper I selected under Printer Profile (Question 4 above). If it is one of the pre-loaded (by HP) profiles, it is there, but if it is a profile I downloaded, say for an Ilford paper, it isn’t listed, and I need to guess at an equivalent type of paper to select.
Is there any way to get that listing to appear under the Paper Type drop down menu?
I know that this is a long post, but it helped me to clarify my ‘issues’. Thank you for any and all suggestions, answers, guidance and help.

RIK,
Some printers have long names, esp. HP printers, and PSE gets ":confused." In control panel>devices and printers, right click on the default printer, go to printer properties, and rename the default printer to something short, e.g. "Our Printer." That may fix it..

Adobe Photoshop CS3 printing to an HP Pro B9180

I am trying to print a borderless project. The preview looks perfect but when printed it cuts 1/8th of an inch off the top. I have reinstalled Adobe Photoshop CS3, reinstalled the printer and spent 2 hours with an HP tech online and no fixes yet. Windows Vista Home Premium is the O/S.
Any suggestions, thanks Jan

Hi Jan,
Don't know if this will help or not, but it may be worth a look. Russell Brown has a video tutorial on printing with CS3 to the HP Photosmart B9180 here:
http://www.russellbrown.com/tips_tech.html
You'll have to scroll about 1/3 down the page to get to the section entitled
Adobe Photoshop CS3 Standard Edition Tutorials
and its the third tutorial in the list. He also gives some useful tips about drivers et cetera.
Good luck.

Forum oddity, w.r.t high resolution screen.

I started a thread on Windows/ Photoshop entitled "CS4 with a high resolution screen". People have replied to this, according to e-mail direct response. However, it is not on the list of forums, and neither does it appear on 'search'.
To repeat: we have a high resolution HP LP 3065 screen, which supports up to 2560 x 1600 pixels. At this resolution, images are still less than print size, but CS4 is essentially unusable because the menu text and other icons do not scale. Does anyone know if it is possible to manage this silly interface to allow the user to see what they are doing? Is there even a visual disability option? Even MS Office 2000 - ten years old - allows "large icons".
If not, I think this is another way in which CS4 is in fact worse than CS3, which (mostly) used the Windows UI and which was therefore considerably more flexible. The screen in question is supported by dual DVI connections to an Nvidia FX3700 card - a CUDA multiprocessor device optimised for 2D images and CAD - and an eight processor, 3 GHz machine. With all of this processor power, CS4 is still much slower than CS3 on a single processor laptop. The paint follows the pen by several centimetres, like early Photoshop on a pre-Pentium processor.

I started this by saying that through an oddity of this forum software, my original thread had vanished from the list. Exactly the same thing happened to this one, which i had to find through searching the forum list. The previous one vanished completely. One appears to get a different list if one comes in via a direct URL or via support > Forums > windows: an .asp error, presumably, but Adobe please note.
Someone asked why use a high res screen. If you work on a large image, you either operate at the pixel level - a plate on a table top if you are at 1020 x 768 and working with a 20 megapixel image - or you shrink the thing down to fit. In the latter case, each pixel that you see is, depending on the native image size, an average of a large number of adjacent pixels. In the case of a 24Meg image and the above screen size, each visible pixel is an average (or however Adobe calculate it) of a bit over 20 pixels from the native image. If you look at 2560 x 1600 you are still seeing a composite, but of a quarter fewer source pixels per point. If you look at the natve image as 'actual pixels', the 'dinner plate' is four time bigger in proportion to that of the SVGA image.
That said, imagine the layers pallet in which one layer has, let's say, a football set against an group of players , P/shop users will expect to see a black blob representing its position in the layer. At high resolution, however, the blob is represented on the screen by a patch that is smaller than a full stop on a page of type, and essentially invisible from 150 cm from the screen. Thus: squint, lean forward, mutter angrily.
Why can one not set the icons and the ephemeral facilities such as the layers pallet to be any size you want? It is really very silly.

Faulty, noisy grey prints from LR 2.6 64-bit, Windows 7 64-bit, HP B9180

I've been using Lightroom for about a year, and recently retired my old Windows XP 32-bit system and built a brand new AMD Quad-core Windows 7 64-bit PC. The C: drive is a brand new Kingston V+ SSD 128GB, supplemented by a 1TB SATA3 WD Caviar Black D: drive. My LR Catalog resides on the SSD C: drive (carried over from the old system), though my photo storage is on a LaCie 1TB eSATA disk. I currently have 4GB of DDR3 high-quality RAM (I do plan to add more) and run a largely trouble-free HP Photosmart Pro B9180 printer via USB 2.0 cable. My catalog and photos are all nicely intact onscreen, but I have the following problem when I use the Print Module:
Prints from Lightroom 2.6 64-bit for Win 7 (a fresh install) come out of the printer as large fields of grey noise (!) They are quite difficult to describe, but they are absolutely not a simple profile problem in any way that I can imagine. That is, the entire printed photo is grey noise (actually quite a bit of chroma noise as well on close viewing) but perfectly white borders if the print is set up for borders . If the photo has any very white highlight or very dark/black shadow areas, those portions do appear in the print as white highlights or red shadows, respectively. Other than those extreme highlight and shadow areas, the print is absolutely unrecognizable, appearing as only greyish chroma noise. ????
This problem is true for all of the follwing situations:
Whether the source file is .JPG or Canon RAW
Whether I print on Glossy Advanced or Plain Paper
Whether I print in Best, Normal, or FastDraft mode (from the printer driver)
Whether I try Application Managed Color, Printer Managed Color, or no color management at all
The one exception to this problem occurs only when I select the Draft Mode Printing checkbox in the LR Print Module and go on to print in draft mode. In this case only, I can get a recognizable print (a typical draft quality print is made without any other problems).
I do not have problems printing from Open Office, Firefox, or even full photo-output prints from Canon Digital Photo Professional of the same image files (without LR adjustments, naturally), nor did I have this problem printing in LR 2 32-bit on my old XP system (It may have been version 2.5 the last print I made, however).
I have already perfomed a "repair-install" of a freshly downloaded LR 2.6 64-bit installer, yet the problem remains. I have not yet tried to completely remove LR before reinstalling. I have not yet reinstalled my HP 64-bit printer drivers, as the problem was limited to Lightroom. Happy to post images if helpful (I'm new here, I'll have to check the rules and instructions).
Have not found anyone else with this problem in my searches. Any help would be greatly appreciated, as this is extremely disruptive to my workflow and revenue stream
Camron
EDIT: Photo of comparison prints: Canon DPP on left, LR 2.6 on right (same image file)

Thanks for the suggestions. I have tried each idea in the order suggested. Unfortunately I have not yet solved the problem. In some circumstances, with certain paper profiles and no other color management in place, I get faulty prints but they have large areas of solid color in areas where there is a large amounts of color saturation in the original image. The faulty image below is printed to plain letter-sized paper ar Normal Quality. One clarification I wish to make is that my HP printer driver was not specifically a 64-bit driver, but rather 32-bit/64-bit driver compatable for Win 7.
I may try completely uninstalling LR before reinstalling, instead of a "repair-install" but I am still open to other suggestions.
Camron

HP B9180 Photosmart Pro Printer - Specialty Media Tray Not Working

HP B9180 PHOTOSMART PRO PRINTER
SPECIALTY MEDIA TRAY PROBLEM
I’ve had my HP B9180 Photosmart Pro Printer for about 2-1/2 years. My computer operating system is Windows XP (with up-to-date service packs) on a Dell XPS PC. The printer is connected directly to the computer via a USB port. It is not connected to a network router. The printer stays on continuously, is very clean & dust free and kept covered when not in use. I use the specialty media tray almost exclusively for loading the larger/heavier media. The specialty media tray suddenly stopped working recently but all other printer operations continue to function properly.
When the tray is lowered, NOTHING HAPPENS. The printhead assembly does not raise up to prepare for loading the media and there is no sound, no grinding, etc. The printer screen does not change to instruct me to load the media and there are no error messages. It just continues to read “READY”.
I have examined the tray and it still lowers and raises nice & smooth. The guide grooves the tray rides on are clean & unobstructed. Nothing appears to be broken on the tray or in the grooves. There is a small plastic arm at the bottom of the outer left guide groove that I thought may start (?) the activation process of the printheads when the lowered tray rests on it. This arm is spring-loaded and appears to be working freely with no binding. Manual operation (with my finger) of the arm does not activate anything.
Early on, when the problem first started, I tried leaving the tray lowered and on two occasions, after leaving it lowered for as much as a couple of hours, it started working on its own. Since then, I have been unable to make it work at all.
I have tried:
Turning the printer off for several minutes, then back on.
Opening all doors to check for jams or anything unusual.
Lowering and raising the specialty media tray multiple times.
Using main tray (hoping it would maybe vibrate it into working).
Turning the printer off, unplugging everything for up to 10 minutes.
Downloaded & ran the HP Hardware Diagnostic Utility (Passed).
Downloaded & ran the HP Print Diagnostic Utility, v4.1 (Passed).
Checked printer updates. Firmware & updates are OK.
Posted on the HP Support Forum for assistance (no response).
I did not run the HP Home Network Diagnostic Utility because I do not have the printer connected to my network router. It is directly connected to my computer via a USB port.
This problem has come up on the HP Support Forum a few times but I don’t believe there has been a response. Any assistance will be greatly appreciated.

Hi,
I just installed or used the same specification of Printer you mentioned above in fact all you need do is to first update your macbook pro afterwards connect your printer to your mac it will ask you if you want to download software for the printer click yes and in two minutes follow the steps and you're done. You don't need the driver nor do you need to download from an external source.
I hope this helps.

Printing Success with Aperture 1.5.2 and HP Photosmart Pro B9180

With so many "hit-and-miss" posts regarding printing, I thought I'd post my result with Aperture 1.5.2 and my newly-acquired HP Photosmart Pro B9180.
Firstly, I have my monitor calibrated using ColorVision's Spyder Express. It's a cost-effective solution to monitor calibration and what I see on the screen is what I'm seeing in the print. I calibrate weekly.
Secondly, I'm using HP's Advanced Photo Glossy Paper for prints. HP provides the ICC profiles for their papers (and thus far, they seem to be dead-on accurate).
Thirdly, and I believe this is where issues can occur, is to set, via the Print Driver, color management as Application Managed. This bypasses the default of allowing the printer to manage color for you. This allows Aperture to use the ICC profile of the printer and calculate the proper color "conversion".
Finally, via the Apple's support article on optiziming print (http://docs.info.apple.com/article.html?artnum=302821) save the customized printer setup for a specified print size, paper, etc.
I have made 20 prints thus far and all have come out satisfactory. The only "tip" I'd make is that I noticed the gamma setting in the print dialogue is ideally set at 1.15. Otherwise, the print seems to be a bit dark.
PowerMac G5 Dual 2GHz Mac OS X (10.4.9) 4 Gigs RAM, CalDigit S2VR Duo 1TB

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

Context menu oddity: 2 "QuickTime Player" items on OSX context menu?

Hi,
This pertains to QuickTime Pro 7.0.4. I never noticed this before I upgraded to QuickTime Pro 7--when I right-click on a file that can be opened in QuickTime, I see two QuickTime Player items on the context menu. Either one opens the movie.
More specifically--when QuickTime is specified as the default application for a file, QuickTime Player appears at the top of the context menu as well as in the list of other applications that can open the file. When QuickTime is not the default application, two QuickTime Player items appear in the list of other application that can open the file when right-clicked.
I looked through the Contextual Menu Items folders, but couldn't find any duplicate files. This affects both my G5 desktop system and my PB G4; both are runnning the latest version of Tiger (10.4.6) as well as the latest version of DivX. On my G5, I have Final Cut Studio installed; but not on the PB.
Anyone else experience this oddity? Any idea how to get rid of the duplicate item on the context menu?
TIA
M

The contextual menu "Open With..." command uses data from the Launch Services app (part of the system software).
Having duplicates in the menu is a very old issue and there are dozens of reasons why multiple apps show up. It could be reading a "backed up" duplicate app or multiple copies (I have 4 versions of the QuickTime Player app installed) of the software.
Cleaning out the Launch Service list can be done with some third party software (I don't know the names) or with some Terminal commands (don't know them, either).
Maybe a Google search or a search at http://www.versiontracker.com/macosx can help you out.

IPhoto to Aperture Library Transfer Oddity

Or maybe I should have just said iPhoto Library oddity, since Aperture seems fine, and in the end, seems to have done what it should have.
Let me explain:
A few weekends ago, I started to transfer my entire iPhoto library from iPhoto v7.x (current version) to my Aperture v2 library. I started my iPhoto library over three years ago, using iPhoto v5 and OS X 10.4, later upgrading to iPhoto v6 via iLife ’06 in mid 2006, and finally iPhoto v7 via iLife ’08 last Fall. I then upgraded to Leopard and Aperture v2 this past Spring.
After transferring some 46,000 photos (with most being RAW + Jpeg pairs) from iPhoto to Aperture, I noticed that a there were a large number (approximately 1,800) of stacked photos were one photo was an iPhoto Original RAW photo, and the other was an iPhoto Edited RAW photo. The curious thing is, I didn't edit all of those RAW files in iPhoto, I only edited a select few dozen of them. It should be noted that all of the edited and original Jpegs pairs were also stacked, and the orientation of all of them looked fine.
As it turned out, all of these mysteriously edited photos were shot as verticals, none were horizontals. And when looking at the unstacked pair, the edited photo was properly rotated, but the Original iPhoto RAW photo was not, despite having its orientation listed as portrait. When I rotated an Original iPhoto RAW photo to correct it, the orientation was changed to landscape, even though the photo was displayed in portrait mode.
Upon further digging, it seems that all of the vertical photos that were imported into iPhoto v5 were affected, as were some of the vertical photos that were imported by iPhoto 6, but none of the photos imported be iPhoto v7. I don't remember the exact dates that I imported them and when I upgraded iPhoto, but the timeline seems close.
I also noticed recently when using iPhoto that the info display panel listed some of the RAW photos as “Jpeg (From Nikon RAW)”. I have not spot checked these files yet, but I suspect that these are the photos that resulted the creation of the Original & Edited iPhoto stacked pair in Aperture.
I do realize that iPhoto converts RAW files to Jpegs if you edit them, and I would expect that it does not when you don’t edit them. However, it would appear that iPhoto v5 always did when it rotated them, iPhoto v6 did some times, and iPhoto v7 doesn't.
I’m puzzled as to how these RAW files got edited in the first place.
I can only guess that it happened as either:
1) The result rebuilding the cache at some point, or
2) Possible as a result of a conversion process for the iPhoto updates, or
3) How iPhoto handled RAW files, particularity with iPhoto v5.
But as to why these particular files were affected, and most of the vertical shots were OK, I don't know. Any Ideas?
As for the iPhoto edited RAW photos, I plan to delete them since there doesn't seem to be a point in keeping them, because I have the original RAW file, and the original and edited Jpeg versions. They were easy to find using keyword and Aperture excellent filtering tool.
Incidently, I've also had some problems with the "Black Frames" problem and also the "Unsupported File Format" error with photos that were directly imported into Aperture. I hope that my photos are not corrupted.
Other than that, I'm really liking Aperture2 a lot!

My iPhoto library shrunk drastically when I switched to Aperture, from around 13.8GB it dropped to 9GB. I was worried at first but everything appears to have showed up.
The only things that I can attribute it to is the fact that when an image is imported into iPhoto with auto rotate data, the image is duplicated before it is rotated in Aperture it is not.
iPhoto duplicates the image on virtually every modification.
My iPod photo cache was quite large as well, but Aperture does not import this.
Videos you may have in iPhoto will not be imported into Aperture.
I also get the feeling that preview and tumbnail data is more optimized in Aperture.
If you are unsure backup your iPhoto library to an external drive as a read-only disk image, then if you find any problems with your photos in Aperture you can go to the disk image and get them.

HP Photosmart B9180 not printing black

i am not getting black ink on any of my prints
i used the printer the other day and it was fine
the black ink cart is at about 88%
i did get a message about ink carts that had expired but ignored it as i always do so i am not sure if this is the cause of this problem
is this a failure of the ink cart and if so is there a manual fix or do i have to buy a new one

Hi @shiftee,
I understand your black ink is not working. I suggest using the following document to troubleshoot the issue: HP Photosmart Pro B9180 and B9180gp Photo Printers - Color Blocks on the Test Page are Streaked or M....
If the issue persists, you might consider replacing the black cartridge. Keep in mind, the root cause may not be the cartridge, it could be the printer, you may even consider calling us. We may be able to offer you a discount on a newer printer model, or discuss available out of warranty options.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Best of luck!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart pro B9180 the color blue prints lavender...using advanced HP photo paper ideas?

HP photosmart pro B9180 win xp no recent changes prior to problem...question is how to get quality color from this printer, the color blue prints lavender, I am using correct ink and hp advanced paper

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP Photosmart Pro B9180 Printing Blank Sheets

I have a HP Photosmart Pro B9180 printer. I joined two scanned images into one photo and saved it as a .tif file. I then resized it to 8x10 and it printed fine. When I resized it again to print it as an 12x16 on 13x19 paper, the printer will only spit out blank sheets. I took it to a mini lab and they couldn't print it either.
Anybody have any ideas what might be wrong?
Bob

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

HP Photosmart Pro B9180 - Printing photos on Hi Gloss paper.

I am a professional photographer and I have an application that requires perfect glossy prints. When I compared the prints that are output of the B9180 to the prints I have done at the professional studio, there is no comparison. The professionally done prints are glossy no matter what angle you hold them or the direction of the light source. The B9180 output has a different light absorption rate for each color. If you view a print at an acute angle to the light source, you can hardly make out the subject. When I expressed my grief to the "offshore" HP technician, he (or she) stated that the Pro B9180 was incapable of printing on the Hi Gloss paper. When the technician's supervisor contacted me, she offered me $50 for my B9180 in trade for a less expensive model HP printer. Is it true that there is a less expensive printer that will do a better job printing glossies?
The biggest question: Is it possible to produce a print on any HP printer that will measure up to a glossy print produced by a professional lab?

I just got a B9180 too so thought I would try printing from Aperture. As you suggested I set Gamma to 1.15 - but I still feel the prints are a bit dark. Tried 1.20 but that looked identical to 1.15!

Photosmart Pro B9180 not sold anymore

On the HP website and one aother site i read that the Photosmart pro B9180 printer is not sold anymore. I wonder if anyone else has found this information and if it is correct will HP produce a successor of this excellent printer?
Jeu

Hi,
You could try the PS B8550, more details here
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328063-15100-3328076-3542174.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart Pro B9180 printer

I bought my first TI-55 calculator from HP in high school. Since then I have purchased numerous calculators, printers, scanners, computers, iPAQ’s for home as well untold printers for my practice. I have always thought that HP made good products and stood behind their products. When my Photosmart Pro B9180 printer (MY66M1101V / Q5734A) required new ink cartridges last week, I ordered new ink cartridges and printheads from HP. After I installed them, the printer cycled through its closed loop printhead calibration and allowed me to print one picture and the produced the error code “00C78475”. I contacted HP service chat on 2/17 and was advised by Brooklyn S. that the code was a hardware error and that the best thing to do would be to replace the printer and that I could not get refunded for the cartridges and printheads I had just purchased from HP. He offered to sell me a new printer which was not anything like this printer at a discount price that was identical to that printer’s price on Amazon.com. He also offered to sell me a refurbished Photosmart Pro B9180 for $559.00. He said he would refer the case to a case manager. I have not heard back from a case manager. I called HP support on 1/18/2011 and spoke with Manoja (reference # 804 770 0954). He referred me to the ISB TEAM, HP, 11311 CHINDEN BLVD. BLD. #7, MAILSTOP 475, POST J3, Boise, Idaho 83714. He said I might be able to return the unused cartridges and printheads to them but could not provide a phone number or further contact information for the ISB-Team. I would like a solution that allows me to print archival photos. If there is no way to make this printer work again, I would like to return the opened but unused cartridges for a credit or a refund if possible.

Hi Photo3
I know your post was made a number of months ago but I see that no one has replied to it. Has this issue now been resolved?
Thanks
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP B9180 oddity

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