HP envy 15 running slow after updateing to Win 10
Hello Can anyone help me. i updated my hp envy 15 to win 10 and after that it boots to long and runs slow and does not wake up from sleep mode..When i had win 8.1 there was no problems.is this a HP problem or microsoft's? tnx for your response
Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY TouchSmart 15-j001tx Notebook and the Touch display doesn't respond to touch after a Windows 10 update. If your computer is having problems finding and installing operating system updates, try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. Here is a link to your driver page. I would try the section on Driver -Chipsets. Intel Management Engine Interface Driver should help. Restart the Notebook after the install. I hope something here helps you. Thanks.
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Report generated 8. dec. 2014 kl. 20.05.45 CET
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[loaded] com.oracle.java.Java-Updater.plist [Support]
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[loaded] com.google.keystone.daemon.plist [Support]
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[loaded] com.adobe.ARM.[...].plist [Support]
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Citations Application (/Applications/Papers.app/Contents/SharedSupport/Citations.app)
iTunesHelper UNKNOWNHidden (missing value)
Time Out Application (/Users/[redacted]/.Trash/Time Out.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
iTunesHelper UNKNOWN (missing value)
Caffeine Application (/Applications/Caffeine .app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Garmin ANT Agent Application (/Applications/Garmin ANT Agent.app)
Google Drive Application (/Applications/Google Drive.app)
Stickies Application (/Applications/Stickies.app)
Dropbox Application (/Applications/Dropbox.app)
Box Sync Application (/Applications/Box Sync.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
XPSLauncher Application (/Applications/Xerox/PrintingScout/XPSLauncher.app)
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AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 [Support]
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AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
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Carbonite [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
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Top Processes by Memory: ℹ️
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1.39 GB Active RAM
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iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
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[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Spotify
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 3rd-Party support link
Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.935 - SDK 10.7 3rd-Party support link
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
Slick Savings: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Searchme: Version: 1.2
Ebay Shopping Assistant: Version: 1.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
PSPlugin: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft Communicator: Version: 13.1.2 - SDK 10.5 3rd-Party support link
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Communicator: Version: 13.1.3 - SDK 10.5 3rd-Party support link
DivX Converter: Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
15% fsck_hfs
7% Disk Utility
7% WindowServer
2% diskmanagementd
2% EtreCheck
Top Processes by Memory:
217 MB com.apple.MediaLibraryService
172 MB iTunes
156 MB fsck_hfs
106 MB Google Chrome
98 MB mds_stores
Virtual Memory Information:
13 MB Free RAM
1.01 GB Active RAM
1.01 GB Inactive RAM
1015 MB Wired RAM
21.27 GB Page-ins
435 MB Page-outsYou are using all your 4GB of RAM
Virtual Memory Information:
13 MB Free RAM
1.01 GB Active RAM
1.01 GB Inactive RAM
1015 MB Wired RAM
21.27 GB Page-ins <---------
435 MB Page-outs
When you run out of real RAM you start writing to free hard disk space. This is paging in/out. This is much slower than using real RAM
Add more RAM Basics
Open System Profiler > Hardware
Copy the Serial number and model identifier
Under Memory in System Profiler, you'll see how many slots and what is installed. You need matching pairs. Most likely you will have to replace RAM you have installed unless you have 4 slots and are only using 2 slots.
Go to this page: http://support.apple.com/specs/
Copy the Serial number in the "Search Tech Specs" search box. This will take you to the info on your computer.
Next using the Identifier and with the knowledge of your exact model and how much RAM you can install, go to this site: (There are several sources for memory. This one has good prices and has the video showing how to install)
http://eshop.macsales.com/shop/memory/
You can find install videos here: http://eshop.macsales.com/installvideos/
Hope this helps! -
Why is my ipad2 really slow after updating to IOS 6.1.2
Why is my ipad2 really slow after updating to IOS 6.1.2
Try this.
Quit all apps completely and reboot the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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