HP LaserJet Pro 200 Color M276nw - Cannot Send Faxes via WIFI

Hi all,
I have a problem sending faxes from my laptop through the HP LaserJet Pro 200 Color M276nw printer.
I can send faxes from the printer device itself if i place a doucment into the feeder.
The problem exists when connecting to the all-in-one device via the WIFI, printing is fine and connection is active though when trying to fax a dcoument from my desktop utilising the FAX driver it complains about the printer being offline and cannot communicate to the all-in-one device?
any help would be appreciated.
Thanks
Jono

Hey @BSA_IT,
Welcome to the HP Support Forum.
I understand you're having an issue sending faxes from your PC through the HP LaserJet Pro 200 color MFP M276nw. I would like to assist you with this.
The following might help:
Click on Start / Devices and Printers
Double click on your printer's Fax icon
Click See What's Printing
Click Printer
If 'Use Printer Offline' is checked as you'll see in the screenshot below, be sure to uncheck it.
Next, try sending the fax through your laptop as before. If you run into the same issue, try the following steps to rule out Windows settings as interfering with fax sending capabilities:
Click on your Start menu
In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboard
When the System Configuration Window opens select 'Selective Startup' and uncheck Load Startup Items
Click the Services tab. Check the box at the bottom for Hide All Microsoft Services
Select Disable All
Select Apply and OK
Restart your computer when prompted
Once the computer reboots, trying sending the fax.
To enable the programs after you've tested the machine, just open MSCONFIG the same way and under the general tab, just click 'normal startup' Hit apply and OK and reboot one final time
Please let me know the result of your troubleshooting by responding to this post.
Best of luck!
E-roq
I work on behalf of HP.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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