HT1338 I have Mac os x 10.5, I'm trying to update to 10.6 so that I can get the new version of itunes so that my new iphone 5 can get my backup of my previous iphone on to it. Please help me.

Why can't I just upgrade?

If you need to purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $29.00 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.

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I'm trying to set up my new iPhone 5s from a backup of my previous iPhone, when trying to enter my Facebook login info in settings I keep getting the following error message : error signing in could not communicate with server, please help !

Can you access other apps? Can you acess the internet? Can you access applications that use internet besides facebook?
If answer is yes to all of these; contact Facebook.

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How?

I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?

Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden

I can't get the latest version of iTunes installed on Mac.

I can't get the latest version of itunes to update correctly. It seems to hang up on installing 2 items, running package scripts.
I've tried downloading through the browser with no luck too. Suggestions?

Have you tried removing your existing version of iTunes prior to doing the install, willie? See the following document for instructions:
Removing iTunes for Mac OS X

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

Hello,
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
So we know more about it...
At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1

I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop.

I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop. It says it has successfully downloaded and installed, but when I try to connect my new iPhone 6 to iTunes i get an error message 'need to install new software' but i thought i had! Please help me as i have had to connect my phone to someone else's mac and therefor don't have my music etc on my phone HELP! I have had IT support at work trying to figure it out and no one can!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I can not get the latest version of itunes to update on my computer. How can I do this?

I can not get the newest version of itunes to update on my account. How do I do this?

What have you tried?
What happened?
Error message?
What did it say?
Any info?

I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

I have a 2007 macbook that is stuck on the loading page and after a while it shuts down by itself. I don't know what to do anymore please help!!!

Hello Sebas4224
Start with the article below to troubleshoot issues with your MacBook starting up and staying on. Let me know how it goes in case it does not help and I or others can assist you further.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Regards,
-Norm G.

How can i get the old version of iTunes

how can i get the old version of iTunes back

You cannot unless you have a full TM or clone backup which you could use to erase your drive and reinstall the earlier version (that would be for your computer, not an iDevice).

How can I get the older version of itunes back? I really hate this new one., How can I get the older version of itunes back? I really hate this new one.

I'm having a lot of trouble with this new version of itunes. I never had problems before. Is there a way to get the older version of itunes back so I can be happy once again?

Hi Devorah,
What is it that you are having issues with?
Did you know that you can display the same sidebar you were used to seeing on the old iTunes by clicking on "View" at the top, and then clicking on "Show Sidebar"?
The Songs tab provdes your list of songs that can have the same columns you had on the old Music tab, and you can sort them by any of the categories you have selected for columns.
It may just take a little getting used to. Not sure if you noticed, but the downloading of songs and other purchases is now lightening-fast. That particular trade-off is worth learning some new ways of navigating around. And finding that there are ways to bring back the "look" of the old iTunes was also helpful for me.
Are there particular things which are causing you grief?
Cheers,
GB

HT1923 how to get the old version of itunes

how to get the old version of itunes. i dont like the new one. pls help.

If you want iTunes 10.7:
http://support.apple.com/kb/DL1576
But before you to go the effort of trying to downgrade, try these steps, presuming you're referring to iTunes 11:
- Press Control-B to show the menus
- From the View menu, select "Show Sidebar" and "Show Status Bar'
That makes iTunes 11 look much like earlier versions of iTunes and satisfies many people.
Regards.

My ios7 update is frozen an says "preparing for update" and my computerkeeps saying I need to download the newest version of itunes even though I have. What can I do to fix this?

My ios7 update is frozen an says "preparing for update" and my computerkeeps saying I need to download the newest version of itunes even though I have. What can I do to fix this?

Go to http://www.apple.com/itunes/download and download the current version.

I've unistalled and reinstalled the latest version of iTunes...but I continue to get 'Runtime error R6034'...followed by 'Error 7 Windows Error 1114"

I've unistalled and reinstalled the latest version of iTunes...but I continue to get 'Runtime error R6034'...followed by 'Error 7 Windows Error 1114"....any help from anyone?

See Troubleshooting issues with iTunes for Windows updates.
tt2

ITunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

Just what are you doing and and what is the exact wording of the message?
What version of iTunes is installed on the computer? The latest is 11/2

Where do I get the old version of iTunes 10.7, as the new one itunes 11) is not comfortable? (no cover flow....)

where do I get the old version of iTunes 10.7, as the new one itunes 11) is not comfortable? (no cover flow....)

There is a current discussion on this here...
https://discussions.apple.com/thread/4554140?tstart=0

HT1338 I have Mac os x 10.5, I'm trying to update to 10.6 so that I can get the new version of itunes so that my new iphone 5 can get my backup of my previous iphone on to it. Please help me.

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