HT1349 i cannot update my itunes. i've tried uninstalling and reinstalling but now it wont even let me reinstall. every time i try the internet shuts down

Any help appreciated. I can't find my serial number since itunes is now uninstalled. I'm was also getting random messages when it was installed that said it needed to be updated and also iPhone found but....can't remember. That message popped up even when iPhone not attached to computer

Reboot your computer and reboot your internet wifi if thats what your using. Turn them both off for a minute and then back on.

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HT203175 I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggestions?

I updated to the latest version of iTunes and now I can't go into the iTunes Store. Every time I try, the program closes. Any suggetions?

Reading multiple threads here and other sites. Very frustrating without a possible solution in sight so far.

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF Help how can I get this resolved??

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??

Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium

I keep getting the message itunes has stopped working I can't even open itunes I have tried uninstalling and installing, starting in safe mode but nothing seems to work. Please can anyone help me

I have recently bought a new laptop with windows 7 and when i have tried to install and open itunes i keep getting the message 'itunes has stopped working' itunes then shuts down before i can do anything to fix it. This happens every time I try to open itunes. I have tried uninstalling itunes and reinstalling it, starting itunes in safe mode. Nothing seems to work. Please can anyone help.

If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Since I updated Firefox I have to constantly re log-in to my Yahoo account such as email. Every time I leave the page I have to log-in to get back into it. I also run OPERA and I do not have that problem with them. I stay logged in. Any suggestions?

I have windows Vista and have the updated version of Firefox. I also can run OPERA and LUNASCAPE with no problems. When running Firefox I have to constant re log-in to my Yahoo account every time I leave the page. For example: I log in to check my email on Yahoo and then leave my email page. Then when I return to recheck my email I have to log in all over again. I can't stay logged in. If I run my OPERA browser I stay logged in for days without having to sign in all over again.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
"Remove Cookies" from sites causing problems:
Tools > Options > Privacy > Cookies: "Show Cookies"
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

ITunes will not open my music CDs when I place them in the DVD drive. I am using Win 7 and latest download of iTunes. Have tried uninstalling and reinstalling with AV software turned off. No luck. Cannot upload my music CDs to iTunes library. Any ideas?

Using Win 7 and latest download of iTunes, the software will not recognize my music CDs when inserted in my DVD drive. I put a CD in the drive and nothing happens. iTunes does not have a "start" button, or some menu option to tell it to begin copying music to the library, so it just sits there. When I first installed iTunes, it would open the CDs, but I would get an error message after the first track started to transfer. Now, after a coupel uninstalls, disc cleanup, etc., nothing happens when I insert the CD. I am lost here and about to sell my new Ipod Classic because it is useless to me. Maybe I'm just too old to own something like this? Any (serious) suggestions would be appreciated.

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

TS3212 While trying to update my itunes, I have know uninstalled and am experiencing error messages

I tried to updatemy itunes and now I am getting error message
Run Time Error
Progra:C:\ProgramFiles\(x86)\iTnes\iTunes.exe.
I have uniinstalled and reinstalled multiple times and recieve this message.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I recently updated my MacBook Pro and now it says I need to restart every time I turn the computer on. It is on a grey screen.

I have not used my MacBook Pro for a few months and when I started it up did all the microsoft and system updates. Now it will not turn on and it goes to a grey page that state "You need to restart you computer. Hold down the Power button untilmitmturns off, then press the Power button again." I have done this several times and keep arriving at the same page.

OK, then there is little else to do other than to reinstall OS X.
Make sure you removed everything connected to the MBP including any USB devices.
If your Mac came with a System Install DVD, then insert it and hold the c key while starting your Mac. This will boot from the DVD instead of your internal disk.
If you find the grey screen reappears then it may not have restarted from the disc, so try again. You have to get past this step to do anything. If you can't, the problem may be a dirty or damaged DVD or an inoperative optical drive.
When it gets to the Mac OS C Utilities screen, select Disk Utility and repair your hard disk. Record any errors that it finds, since your problem may be due to a failed hard disk. If that is the case, the failure will probably arise again.
Then, reinstall OS X. Reinstalling is non-destructive to your user accounts or data.
If your Mac is running Lion, or Mountain Lion, you can boot OS X Recovery and perform all the above without a disc.
Read about OS X Recovery here: http://support.apple.com/kb/HT4718

I just downloaded the new version of iTunes, but I haven't been able to put new album artwork on my albums. Every time I try, the picture I put doesn't show up. Please help!

Usually, when I put album artwork, I go to get info for the whole album and copy and paste an image I get off the Internet. But every time I do this, all that shows up is the color black! I have no idea what to do. Please help.

It's a bug with iTunes 10.4.0.80. If you copy and paste from some web browsers or an image editor then iTunes pastes in a transparent image of the same dimensions. This shows up black in the artwork panel at the bottom left or white in the get info art viewer.
If you work with an image file stored on your computer you will get better results. Use the artwork box on the Info tab of the Get Info. dialog for multiple tracks to replace all existing images. With a single track you will need to delete the existing corrupt images from the Artwork tab first.
tt2

I accepted Taco Update - now I can get online, but cannot log in to Email. Have uninstalled and Reset, but no good. Help!

Two weeks ago I accepted an update from Firefox called "Taco" that sounded good because it prevents certain permanent tracking cookies, etc...Now I can get online, but when I try to log in to my email it asks for my password a second time and then it looks like it's processing but it doesn't go anywhere....it shows it's trying to connect to the website (on the bottom left bar), but flickers back and forth (there) and that's it.
== I accepted a Firefox Update called "Taco" ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30618; AskTB5.6)

It sounds like there is a conflict between the code that stops trackers and the page.
You can disable TACO for a specific site by going to "Tools"->"TACO"->"Options"->"Disable for this site".
There's online instructions and screenshots here: [http://www.getabine.com/faq.php#q25 http://www.getabine.com/faq.php#q25]
There's also more online support available here: [http://www.getabine.com/support.php http://www.getabine.com/support.php]
Hope this helps!

HT1766 I just restored my old iphone data to my new phone. When I tried to send an email, it kept asking me for my email password. I couldn't remember it and kept trying over and over. Now email wont send and I keep getting a Cannot Send Mail:

I restored my phone data onto my new phone. When I tried to send email it asked me for my email password, which I couldn't remember. Now I keep getting an error message whenever I try to send an email. How do I reset this so it works?

Until you can enter that password it kept asking for, you won't be able to send mail. You need to go to Settings>Mail, Contacts, Calendars>Email Account you are referring to>SMTP server, and make changes there. If you cannot remember your email password, you will have to get in touch with your provider to be able to change it.

Even after uninstalling and re-installing adobe, I still get this error message every time a new window opens. How do I cure this: Windows cannot find '(see details below)'.

This started immediately after I updated the Adobe Reader for the first time. Here's the file name: C:Documents and Settings\Terrel B\Application Data\Moxilla\Firefox\Profiles\gfl6v9u5.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}\chrome\content\getPlusPlus_Adobe_reg.exe

I think there might be a bug in FF18. After the upgrade, I would also get the error message and couldn't open any site, though using "No proxy" worked I believe. Turns out I had something set under network.proxy.socks (and network.proxy.socks_port) (leftovers of tests done a while back) and even though they shouldn't have been used (I believe, FF17 didn't & I'm using "Use system proxy settings") they obviously were, leading to the problem.
Just resetting those 2 options fixed things for me, and I didn't have time to look into it more, but there might be a bug in there somewhere...
Maybe try checking under about:config if you have any proxy settings set (that you don't need/use) (You don't seem to have any set, but I can't recall if they were visible in the Preferences window or not for me...), and if so reset them. Or just look for any (network) options not using its default value... (Assuming, as it did for me, that running FF18 with a brand new profile works fine.)

How do I update I phone on bring it to factory settings from computer my phone . I was trying to do a update and now it wont even turn on it shows a charger cord being plugged in to i tunes.. I cant seem to figure out how to do this from itunes..

I did update on phone and now it wont even turn on... It shows the charger being plugged into I tunes.... At this point I am not sure if I need to just do a factory reboot or what....AT this point I cant do anything through phone... It has to be done by my computer ... Anyone know how... I am so stressed I am on call with no phone just a pager....Not good..... Please help thanks heidi

Scroll down to "Update your device using iTunes" here:
http://support.apple.com/kb/HT4623
If that doesn't work, you should restore your iPhone as described here. Note you may have to try to get into the restore state more than once to succeed.
http://support.apple.com/kb/HT1808

TS1420 I updated my ipod to 5.1.1 and now it wont sync downloaded music onto my ipod. All the music I purchased through itunes went on the ipod during backup restore and my downloaded music went into my itunes library but won't sync onto my ipod.

I updated my ipod touch to 5.1.1 and did a system restore. All of my purchased music from itunes went back on along with photos and apps but now it won't let me sync music that I downloaded. All of my music that was imported from cd's synced but not my downloaded music from internet. They went into my itunes library but they are a light gray and have a little sync symbol next to them. I've tried dragging them into different folders but nothing is working. I read that others were having problems with this update but didn't get any answers.

After you have updated your device to version 5.1.1, have you tried resyncing everything from your iTunes yet?

I connected my new iphone 4 to itunes but now it wont recognise my old 3gs. My name doesnt appear on the left. i want to transfer all my songs to my new one but cant sync now. can anyone help

i connected my new iphone 4 to itunes before backing up my old one but now it wont recognise my old 3gs. My name doesnt appear on the left. i want to transfer all my songs to my new one but cant sync now. can anyone help

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

HT1349 i cannot update my itunes. i've tried uninstalling and reinstalling but now it wont even let me reinstall. every time i try the internet shuts down

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