HT1386 Since the last update of itunes on my pc (windows8) itunes dont recognise my ipad mini or iphone 5. Already tried the troubleshooting proposed by Apple online. Help!!

Hi everyone,
Since the last update of itunes 3days ago on my pc, itunes not recognising my ipad mini and iphone5.
I uninstalled, installed again, tried all the troubleshooting from official Apple online, but nothing changed !
Any ideas? Anyone else experienced this lately?
I used it for the last 18 months having no problems at all.
Thanks

Try http://www.lemkesoft.com/ GraphicConverter.

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