HT1420 My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize n

My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize new Laptop?

You can only deauthorize everything to do that. Click on Account under Quick Links. You can deauthorize all five there. But you can only do this once a year.

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  • My new iphone 4 will not sync with itunes. both have been updated with new software. it gets halfway through step four and then stops and closes. any ideas?

    any ideas on why itunes stops halfway through step 4 and closes?

    I'd like an answer to this as well. The following message displays when I try to sync my Apple iPhone 4 with my iTunes program on my Macbook Pro. This issue is very frustrating. I hope Apple does something about it soon.
    Process:         iTunes [598]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.4.1 (10.4.1)
    Build Info:      iTunes-10411001~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [89]
    Date/Time:       2011-09-27 23:24:26.873 +1000
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          26165 sec
    Crashes Since Last Report:           11
    Per-App Interval Since Last Report:  19502 sec
    Per-App Crashes Since Last Report:   11
    Anonymous UUID:                      17DDC066-6CF1-423C-9DE2-A10BC135E968
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000d
    Crashed Thread:  19
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93017221 CFRunLoopRunInMode + 97
    5   com.apple.HIToolbox                     0x9a682e04 RunCurrentEventLoopInMode + 392
    6   com.apple.HIToolbox                     0x9a682bb9 ReceiveNextEventCommon + 354
    7   com.apple.HIToolbox                     0x9a682a3e BlockUntilNextEventMatchingListInMode + 81
    8   com.apple.AppKit                        0x97027595 _DPSNextEvent + 847
    9   com.apple.AppKit                        0x97026dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    10  com.apple.AppKit                        0x96fe91f3 -[NSApplication run] + 821
    11  com.apple.iTunes                        0x0000459e 0x1000 + 13726
    12  com.apple.iTunes                        0x00004409 0x1000 + 13321
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x95ca0382 kevent + 10
    1   libSystem.B.dylib                       0x95ca0a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x95c9ff59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x95c9fcfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x95c9f781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x95c9f5c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x9301d334 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000f9c7 0x1000 + 59847
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x95ca7aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x95ca775e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x95ca93f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000fb98 0x1000 + 60312
    4   com.apple.iTunes                        0x0005b34f 0x1000 + 369487
    5   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    6   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 4:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x95c98ac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x93057c83 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    3   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x9301d334 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x00077c44 0x1000 + 486468
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x95ca7aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x95ca775e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x95ca93f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x00089f69 0x1000 + 561001
    4   com.apple.iTunes                        0x00089e25 0x1000 + 560677
    5   com.apple.iTunes                        0x00089dc1 0x1000 + 560577
    6   com.apple.iTunes                        0x00089c40 0x1000 + 560192
    7   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    8   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x9301d334 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000f9c7 0x1000 + 59847
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                       0x95c79b42 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x95ca76f8 _pthread_cond_wait + 1089
    2   libSystem.B.dylib                       0x95cf005f pthread_cond_wait + 48
    3   ...nsdk_sdkmanager.1.9.1.dylib          0x0153de75 gnsdk_sdkmanager_register_interface + 449125
    4   ...nsdk_sdkmanager.1.9.1.dylib          0x0153cb52 gnsdk_sdkmanager_register_interface + 444226
    5   ...nsdk_sdkmanager.1.9.1.dylib          0x0153eabd gnsdk_sdkmanager_register_interface + 452269
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 9:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x9301d334 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000f9c7 0x1000 + 59847
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x9301d334 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000f9c7 0x1000 + 59847
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.iTunes                        0x0018369d 0x1000 + 1582749
    3   com.apple.iTunes                        0x0008c633 0x1000 + 570931
    4   com.apple.iTunes                        0x001841b0 0x1000 + 1585584
    5   com.apple.iTunes                        0x0018878f 0x1000 + 1603471
    6   com.apple.iTunes                        0x0009db86 0x1000 + 641926
    7   com.apple.iTunes                        0x0052c083 0x1000 + 5419139
    8   com.apple.iTunes                        0x00493d70 0x1000 + 4795760
    9   com.apple.iTunes                        0x00494c4e 0x1000 + 4799566
    10  com.apple.iTunes                        0x004d271b 0x1000 + 5052187
    11  com.apple.iTunes                        0x001774e9 0x1000 + 1533161
    12  libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    13  libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 12:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x95ca7aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x95ca775e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x95ca93f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.JavaScriptCore                0x96304901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    4   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    5   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93017221 CFRunLoopRunInMode + 97
    5   com.apple.Foundation                    0x903282c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6   com.apple.Foundation                    0x902ef564 -[NSThread main] + 45
    7   com.apple.Foundation                    0x902ef514 __NSThread__main__ + 1499
    8   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    9   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 14:
    0   libSystem.B.dylib                       0x95c9f412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x95c9f9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x95c9f5c6 start_wqthread + 30
    Thread 15:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.iTunes                        0x0018369d 0x1000 + 1582749
    3   com.apple.iTunes                        0x0008c633 0x1000 + 570931
    4   com.apple.iTunes                        0x001841b0 0x1000 + 1585584
    5   com.apple.iTunes                        0x0018878f 0x1000 + 1603471
    6   com.apple.iTunes                        0x00413930 0x1000 + 4270384
    7   com.apple.iTunes                        0x0041416f 0x1000 + 4272495
    8   com.apple.iTunes                        0x001774e9 0x1000 + 1533161
    9   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    10  libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                       0x95ca7aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x95ca775e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x95ca93f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000fb98 0x1000 + 60312
    4   com.apple.iTunes                        0x0000faaf 0x1000 + 60079
    5   com.apple.iTunes                        0x0000f944 0x1000 + 59716
    6   com.apple.iTunes                        0x00429e07 0x1000 + 4361735
    7   com.apple.iTunes                        0x00427d69 0x1000 + 4353385
    8   com.apple.iTunes                        0x0036dd3c 0x1000 + 3591484
    9   com.apple.iTunes                        0x0036e874 0x1000 + 3594356
    10  com.apple.iTunes                        0x00089ccf 0x1000 + 560335
    11  libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    12  libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 17:
    0   libSystem.B.dylib                       0x95c79afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x95c7a267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9301830f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x930173f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x9301d334 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000f9c7 0x1000 + 59847
    6   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    7   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 18:
    0   libSystem.B.dylib                       0x95c9f412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x95c9f9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x95c9f5c6 start_wqthread + 30
    Thread 19 Crashed:
    0   com.apple.CoreFoundation                0x9300f106 __CFCopyFormattingDescription + 38
    1   com.apple.CoreFoundation                0x930082a0 _CFStringAppendFormatAndArgumentsAux + 6496
    2   com.apple.CoreFoundation                0x93006909 _CFStringCreateWithFormatAndArgumentsAux + 105
    3   com.apple.CoreFoundation                0x9300f0de CFStringCreateWithFormatAndArguments + 46
    4   MetadataLib.dylib                       0x9282a67a readRawTiffPropsFromPath + 161264
    5   MetadataLib.dylib                       0x92810102 readRawTiffPropsFromPath + 53368
    6   MetadataLib.dylib                       0x928102e1 readRawTiffPropsFromPath + 53847
    7   MetadataLib.dylib                       0x92802c2c readRawTiffProps + 11836
    8   MetadataLib.dylib                       0x92802c62 readRawTiffProps + 11890
    9   MetadataLib.dylib                       0x92837572 readRawTiffPropsFromPath + 214248
    10  MetadataLib.dylib                       0x927ffc25 readMakerNoteProps + 137
    11  com.apple.ImageIO.framework             0x91f7fffd readMakerNoteProps + 153
    12  com.apple.ImageIO.framework             0x91efb0c7 readProps + 1132
    13  com.apple.ImageIO.framework             0x91efafd2 readProps + 887
    14  com.apple.ImageIO.framework             0x91f11f93 readTiffPropsFromData + 236
    15  com.apple.ImageIO.framework             0x91f11e9a readExifData + 92
    16  com.apple.ImageIO.framework             0x91f0fbde initImageJPEG + 2222
    17  com.apple.ImageIO.framework             0x91f0f326 _CGImagePluginInitJPEG + 69
    18  com.apple.ImageIO.framework             0x91ef8334 makeImagePlus + 690
    19  com.apple.ImageIO.framework             0x91ef7f2e _CGImageSourceGetPropertiesAtIndexInternal + 75
    20  com.apple.ImageIO.framework             0x91ef7eaf CGImageSourceCopyPropertiesAtIndex + 127
    21  com.apple.iTunes                        0x00535010 0x1000 + 5455888
    22  com.apple.iTunes                        0x005350a5 0x1000 + 5456037
    23  com.apple.iTunes                        0x00529216 0x1000 + 5407254
    24  com.apple.iTunes                        0x0052c66f 0x1000 + 5420655
    25  com.apple.iTunes                        0x00089ccf 0x1000 + 560335
    26  libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    27  libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 20:
    0   libSystem.B.dylib                       0x95ca7aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x95ca775e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x95ca93f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x00089f69 0x1000 + 561001
    4   com.apple.iTunes                        0x00089e25 0x1000 + 560677
    5   com.apple.iTunes                        0x007ca70e 0x1000 + 8165134
    6   com.apple.iTunes                        0x00528b34 0x1000 + 5405492
    7   com.apple.iTunes                        0x00089ccf 0x1000 + 560335
    8   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    9   libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 21:
    0   com.apple.ImageIO.framework             0x91ef6ad6 _CGImagePluginIdentifyJPEG + 6
    1   com.apple.ImageIO.framework             0x91ef6961 _BindToPlugin + 357
    2   com.apple.ImageIO.framework             0x91ef7f1a _CGImageSourceGetPropertiesAtIndexInternal + 55
    3   com.apple.ImageIO.framework             0x91ef7eaf CGImageSourceCopyPropertiesAtIndex + 127
    4   com.apple.iTunes                        0x00535010 0x1000 + 5455888
    5   com.apple.iTunes                        0x005350a5 0x1000 + 5456037
    6   com.apple.iTunes                        0x00529216 0x1000 + 5407254
    7   com.apple.iTunes                        0x0052c66f 0x1000 + 5420655
    8   com.apple.iTunes                        0x00089ccf 0x1000 + 560335
    9   libSystem.B.dylib                       0x95ca7259 _pthread_start + 345
    10  libSystem.B.dylib                       0x95ca70de thread_start + 34
    Thread 19 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x9300f0f4  ecx: 0x00000000  edx: 0x00000000
      edi: 0x00000008  esi: 0x00000000  ebp: 0xb082d718  esp: 0xb082d6e0
       ss: 0x0000001f  efl: 0x00010202  eip: 0x9300f106   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x0000000d
    Binary Images:
        0x1000 -   0xe72fef  com.apple.iTunes 10.4.1 (10.4.1) <60832A2E-65C8-E99D-FD1F-B9ED05747D55> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x10a8000 -  0x1123fef  com.apple.iTunes.iPodUpdater 10.4 (10.4) <497AB907-52C8-CDDF-E2AE-D41A64083DA5> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x1168000 -  0x118dff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x11b5000 -  0x11baff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x11c0000 -  0x1441ff2 +libgnsdk_dsp.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.1.dylib
    0x1469000 -  0x1488fff +libgnsdk_musicid.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.1.dylib
    0x1495000 -  0x155dfff +libgnsdk_sdkmanager.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.1.dylib
    0x1574000 -  0x15b4fff +libgnsdk_submit.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.1.dylib
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    Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: iPhone USB, Ethernet, en2
    Network Service: Bluetooth PAN, Ethernet, en3
    Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: iPhone, 0x05ac  (Apple Inc.), 0x1297, 0x24100000 / 3
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24600000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06610000 / 5
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x06500000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x06300000 / 2

  • I have a 3GS iPhone, version 3.1.2.  I have never plugged my phone into a computer or synced with iTunes.  If I do so now, I will I lose everything?  What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

    I have a 3GS iPhone, version 3.1.2.  I have never plugged my phone into a computer or synced with iTunes.  If I do so now, I will I lose everything?  What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

    IOS: how to back up  http://support.apple.com/kb/HT1766

  • HT1386 my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

    my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

    "I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
    Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
    You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
    If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
    You can e-mail photo library pics to yourself, but they will not be of the original quality.
    Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

  • HT1535 My ipod touch will not sync with itunes I have restored it to factory settings and have now lost all my music how do I get it to sync to get it back it keeps saying it has timed out whilst waiting to sync...

    My ipod touch will not sync with itunes I have tried to restore it to the factory settings and have now lost what little music I had on it I have music in my itunes but it wont sync for some reason .. please help ..

    Why won't it sync? Are you getting any sort of error message during the sync process?  If so what is the exact wording of that error message?  If this the computer you normally sync the iPod with?
    B-rock

  • HT1212 it does not give me the option to input a password so i cannot sync with itunes,anybody have a solution?

    Ipod is disabled and asks for a password to connect to itunes, but does not give me the option to input a password.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT204074 I need to authorize my new computer to play previous purchases from itunes, I have read the support but can not find store menu topic

    I am having a hard time authorizing my new computer for previous purchases on itunes.  The support suggestion to go to store menu and select authorize is not materializing anything even remotely similiar.  At the store I only see advertisement and topics at the bottom.  Can anyone guide me thru this, it really should be easier.

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (96221)

  • Attempted to alter security settings and the result is that password no longer works.  Tried CMD R but mouse inoperative and cannot access top menu for utilities

    I tried to alter security settings resulting in rejection of my password.  Tried booting using CMD R but non operating mouse pad means I cannot access top menu to select "utilities"

    jmcg60,
    which security settings did you try to alter? Do you have a USB mouse that you could use in place of your non-operating trackpad?

  • HT2845 If my magic mouse is already paired with a machine that is no longer working how can I unpair it so I can use it with a new machine?

    I wish to pair my old magic mouse with a new machine but have no way of unpairing to  the last computer. Is there some sort of reset on the mouse? Is there any other way to unpair it? Thank you.

    You don't need to unpair it with the old machine, the mouse is unaware of the pairing.  Turn the mouse off and back on and pair it to the new machine in System Preferences > Bluetooth.

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

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