HT1420 why does my computer tell me i have maxed out on authorizations when none (NONE!) of my devices are authorized to play anything, I bought this music fair and square it would be nice if i could listen to it.

I've done the deauthorize schpiel in the "store" menu, which tells me I have 5 whole authorizations left, when I go to play a song that has been downloaded by itunes, it tells me I need to authorize...so i click "authorize" then I am informed I have no authorizations left. This has been goin on for years. Essentially itunes takes my money and then doesn't let me listen to songs. This only happens when accessed from my computer, if i buy it on my iphone, i can listen to it on my iphone....anyway, yeah...annoyed.

Well, I imagine this has been years, as iTS hasn't sold DRM music since what... 2009?
Check here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

Why does my computer tell me the "Disk was not properly ejected" when waking from sleep mode?

I am a real "Newbie" to Mac OS. I have a new iMac 21.5" running OS X Lion. When I awake the computer from sleep mode with the spacebar on the keyboard, I get the message "The disk was not ejected proper, etc.". Iss there something I am doing wrong?
Thanks,
Mike G.

I am one of those who had experienced this kind of problem. My former Time Machine disk used to automatically eject itself when my iMac sleeps, hence upon waking up my iMac. i always get the error message that the disk was not properly ejected.
From what I was able to gather from my experience, until the time that I found a workable solution, I think I can say that the problem is most probably caused by the incompatibility of certain external drives with how the iMac operates when on sleep and upon waking up. Some external drives are just not able to cope with how the iMac tries to remount a connected disk after it wakes up from sleep. There are just some external drives that cannot continue to be mounted after the iMac wakes from sleep. There are just some external drives that are not responsive enough. In other words, the existence of the problem lies with the type of external drive you are using.
My former Time Machine disk, the problematic one, was an Imation M300 Apollo 1 TB external disk. It unmounts everytime my iMac went to sleep, but does not remount after waking up the iMac. The disk will continue to be unmounted until I physically remove its USB connector and replug it in the iMac.
I replaced my former Time Machine disk with my current one, a Transcend Storejet 1 TB. And the problem went away. The Transcend disk continue to be mounted after the iMac is woken up even from the longest of sleep. I have even the energy saving option "put the hard disk to sleep..." checked. The Transcend disk comes with a Y cable, i.e. it has two USB connectors, but I only connect the one for both data and power--and it still remains mounted even after waking the iMac from sleep.
The sad realization, however, is that since there are only some external drives that are not able to work with the iMac, no matter how many those some may seem to be, it will be highly unlikely for Apple to itself fix this kind of a problem.
I, therefore, make the following recommendations:
1. Check first if your problematic disk has a firmware upgrade available. In some cases, the firmware upgrade may be enough to make the disk more responsive to the iMac waking up.
2. If there is no firmware upgrade available, check if your power/data USB cable is properly working.
3. If your power/data USB cable is in order, and the problem still persists, I think it is inevitable that you have to replace the problematic disk with a newer one that could respond well with the iMac's wake/sleep operation. With what disk will you replace your problematic one? I can only recommend from my personal experience the Transcend disk I mentioned earlier. You may also search this forum on other brands of disks that may also work.
Regards.

HT1420 Why does my computer keep asking to be authorized when i put my iphone on the charger?

Why does my computer keep asking to be authorized when i put my iphone on the charger?

Authorization and Deauthorization
See iTunes Store- About authorization and deauthorization for Macs.
See How to Authorize or Deauthorize iTunes | PCWorld for Windows.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

Why does Firefox not acknowledge that I have Silverlight already installed. When trying to work with "Getting Started" in Windows 7, it keeps telling me I have to download Silverlight to view this information.

I recently purchased a new computer with Windows 7 OS. When trying to learn the transition experience from Windows XP to this new OS version, I was presented with this problem of going around in circles.
When trying to view "Discover Windows 7" via "Start>Getting Started>Discover Windows 7", a Microsoft website opens to; (http://windows.microsoft.com/en-US/windows7/help/videos/personalizing-your-pc). It tells me; To view this contents, please install Microsoft Silverlight. Once I install it and get back to this page, I get the same message. I can not view any of the help content before installing Microsoft Silverlight. So now it is a never ending "CIRCLE of LIGHT"! Is this a problem with my Firefox or with Windows Microsoft 7?

I'm not seeing the Silverlight plugin in your More system details list, so Firefox doesn't find it if you have it.
I assume that you also do not see it in Tools > Add-ons > Plugins ?

Why does it say I do not have permission to save files in the location where screen shots are stored?

everytime i try to take a screen shot this appeares

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Why does my account say I still have a creative cloud membership when it was supposed to be canceled??

Hi, I'm wondering why my account still says I have a creative cloud membership. I want it canceled, I contacted customer support the other day, and they told me it was all taken care of, and that my subscription had been canceled, but it isn't, it's still listed in my account as open. My case number for the chat I had with customer service is 0214825111.

Sorry, this is an open forum, not Adobe support... only Adobe support can help
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Why does the Firefox website think I have version 3.6.10 when I really have version 7.01?

I've updated to 7.0.1. It looks like Firefox 7.0.1. When I go up to "(about Firefox) it says I have 7.0.1. However when I try to use any some of the add-ons. It says I can't use them because I have Firefox 3.6.10. WHAT THE HECK??? Also, when I go into certain sites like iCloud for instance, It says I have an old version of Firefox and need to update to Firefox 7.0.1. BUT I HAVE AND I AM EVEN USING PERSONAS that are for 7.0.1. HELP!!!!!

Websites, including this one, check your user agent string to see what browser you're using. Yours is currently:
* ''Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 FBSMTWB''
My guess is whatever addon you have (or once had) installed that felt the need to add the FBSMTWB junk to the end overrode your real UA to do so and broke things for you. You'll want to reset things to let Firefox set it properly again. Follow the steps here to do so:
* [[Websites or add-ons incorrectly report incompatible browser]]

Why does my computer occasionally/randomly tell me "I need to restart..." - in four languages. Something ain't right.

Why does my computer occasionally/randomly tell me "I need to restart..." - in four languages. Something ain't right.

Thanks, rkaufmann87, that sounds like me all over. I didn't have a DiagnosticReports folder but I did have a "PanicReporter" folder. I have copied the most recent log (from earlier today) below. I would be grateful for your thoughts on solution or any further direction you can provide. Thanks.
2011-11-17-085303.panic
Thu Nov 17 08:53:13 2011
panic(cpu 2 caller 0x00143764): "zalloc: \"kalloc.4096\" (311818 elements) retry fail 3"@/SourceCache/xnu/xnu-1228.15.4/osfmk/kern/zalloc.c:966
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7ef4f888 : 0x12b4c6 (0x45f91c 0x7ef4f8bc 0x13355c 0x0)
0x7ef4f8d8 : 0x143764 (0x4614d8 0x460150 0x4c20a 0x3)
0x7ef4f978 : 0x12fdc2 (0x26f045c 0x1 0x3df2d040 0x12ffb7)
0x7ef4f9a8 : 0x1304e9 (0xd3c 0x1 0x7ef4f9d8 0x8c)
0x7ef4f9d8 : 0x97e2436d (0xd3c 0xaa99a80 0x7ef4fa18 0x12fdc2)
0x7ef4fa08 : 0x97e277b3 (0x1 0xd38 0x7ef4fa38 0x68d89e00)
0x7ef4fa28 : 0x97e23514 (0x68d89e14 0x0 0x0 0x0)
0x7ef4fa58 : 0x3bfc6b (0x3df2d054 0x2b9317f8 0x0 0x24f0a3)
0x7ef4fa98 : 0x3bfd28 (0x2b9317f8 0xaa02904 0x0 0x0)
0x7ef4fab8 : 0x3af826 (0x2b9317f8 0x0 0x0 0x0)
0x7ef4fae8 : 0x248b69 (0x2b92dbf4 0x0 0x7ef4fbe8 0x100007f)
0x7ef4fce8 : 0x23ee2e (0x7b19f300 0x14 0x14 0x6)
0x7ef4fd28 : 0x240ba9 (0x7b19f300 0x14 0x6 0x0)
0x7ef4fe48 : 0x240be5 (0x7b19f300 0x0 0x1 0x549124)
0x7ef4fe68 : 0x22ca34 (0x2 0x7b19f300 0x7ef4fea8 0xffffffff)
0x7ef4fea8 : 0x21b36e (0x2 0x7b19f300 0x0 0x0)
          Backtrace continues...
      Kernel loadable modules in backtrace (with dependencies):
         com.symantec.kext.confidentialData(1.3f44)@0x97e22000->0x97e2dfff
            dependency: com.symantec.kext.internetSecurity(1.3.2f5)@0x62b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacPro1,1 (Mac-F4208DC8)
System uptime in nanoseconds: 145228120280331
vm objects:5850460
non-kernel map entri:1264428
kernel map entries:8462300
pv_list:1851864
kalloc.16:5443584
kalloc.32:81367040
kalloc.64:63418368
kalloc.128:2445312
kalloc.256:80748544
kalloc.4096:1277206528
kalloc.8192:2015232
vm pages:66613448
ipc ports:1197700
MAC Labels:1326168
vnodes:5018400
namecache:1644240
HFS node:6737024
HFS fork:2779840
buf.4096:2920448
buf.8192:56360960
Kernel Stacks:1785856
PageTables:29204480
Kalloc.Large:11616404
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass          2.0.8 - last unloaded 78388390721999
loaded kexts:
com.symantec.kext.fw          1.0.3f5
com.symantec.kext.confidentialData          1.3f44
com.symantec.kext.filesecurity          1.3.3f65
com.symantec.kext.SymAPComm          11.1.2f17
com.symantec.kext.pf          4.1.1f13
com.symantec.kext.ips          3.2f8
com.symantec.kext.internetSecurity          1.3.2f5
com.apple.driver.iTunesPhoneDriver          1.0 - last loaded 78264274723293
com.apple.iokit.IOUSBMassStorageClass          2.0.8
com.apple.filesystems.msdosfs          1.5.5
com.apple.driver.AppleHWSensor          1.9d0
com.apple.filesystems.autofs          2.0.2
com.apple.driver.AppleUpstreamUserClient          2.7.5
com.apple.driver.AppleHDA          1.7.1a2
com.apple.iokit.IOBluetoothSerialManager          2.1.9f10
com.apple.GeForce          5

Why does the "Computer Name" sometimes change?

                Not a big deal, just curious, why does the "computer name" sometimes change?
                 The name will be the same, but it will add a number....2,3,4...I always change it back so it doesn't have a numeric value next to it, but just wondering why it happens.
                                        Thanks.

Can also occur after your computer is put to sleep and then wakes back up or after your computer is force quit and immediately restarted. Sometimes the router 'believes' the computer is still connected when it actually isn't. When that computer re-establishes a connection the router 'tells' the computer that a computer with that name already exists so it has to change its name. By default a computer running MacOS adds a number (or increments its number) when this happens.

Why does iphoto 11 tell me to update library every time i open it?

why does iphoto 11 tell me to update library every time i open it?
iPhoto '11 OSX 10.8.5
I open iphoto and I get the message
"the Photo library needs to be upgraded to work with this version of iPhoto"
I click upgrade and after a few seconds the photos show fine, the application works correctly.
then I quit the app. and reopen and i get the same message and the same results.
this was happening before I did a complete erase of the Macbook Pro and install of Mt Lion
upgraded from lion.
only thing thats the same is the computer and the library I restored.
RT

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD I get a message saying it is blank even though it is not. My question are: Why does my computer think it's blank? And how can I copy a DVD?

I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD, I get a message saying the DVD is blank, which it is not. My questions are: Why does my computer think it's blank? And how can I copy the DVD providing my computer recognizes there is content on it?
Thanks, Sheila

TV video typically is copyrighted content. We'd be breaking several rules trying to help you. Good luck!

Why does my computer display a spring coloured wheel that stops me from doing anything

Why does my computer display a spinning coloured wheel that stops me from doing anything, the only way to get rid is to switch off and reload...

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Why does my computer keep disconnecting from my wifi?

Why does my computer keep disconnecting from my wifi?

Some users with various Wi-Fi problems have reported that they were given the following instructions by Apple Support, sometimes with success. After completing the procedure, you'll have to recreate all your settings in the Networkpreference pane. Make sure you know how to do that before you begin. Taking screenshots of the preference pane may be helpful.
Step 1
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password. Reboot and recreate the network settings.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 2
Reset the System Management Controller.
Step 3
Reset the PRAM.

Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

You are not addressing APple here. We are all just users like yourself.
See if this long discussion for iOS 6 helps
How do I make IOS 6 keep wifi on when...: Apple Support Communities

Why does my computer freeze and curser dissapears?

Why does my computer freeze and curser dissapears?

I had a similar problem after upgrading to Windows 7. The problem seemed to be that there was a dialog box that opened
that was not visible on the screen and it was blocking the print completion. Try this. Open the Adobe PDF Printing Preferences and clear the field "Rely on system fonts only, do not use document fonts." When I did that it solved my problem.
The unseen dialog box seems to be the fault of Windows 7, in my opinion.

HT1420 why does my computer tell me i have maxed out on authorizations when none (NONE!) of my devices are authorized to play anything, I bought this music fair and square it would be nice if i could listen to it.

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