HT1918 I have done all this. Everything is correct in my account on line but my phone is still bringing up an old account to sign in. It just started tonigh????

my phone keeps bringing up an old, unused Apple ID for me to sign in with. I havent used this ID in years and why it's coming up now I do not understand. I cannot update my apps or but music because everytime I do this old apple ID comes up which is incorrect and I do not know the password. The correct apple ID is in my itunes account both on my phone and computer. Why is this happening??????

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Can I have the back panel of my iPhone 5s replaced (it is damaged, but the phone is still operational) if i come into an Apple store?

Can I have the back panel of my iPhone 5s replaced (it is damaged, but the phone is still operational) if i come into an Apple store?

I have applecare plus, but this only covers operational issues or 2 accidental issues (ex., water damage, drop and phone operation is affected).
Apple would not be willing to charge me for the back panel and labor involved in replacing it?
Thanks.

TS4036 my ipad3 is just frozen with error message "this ipad hasn't been backed up in 2 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi." I have done all this and tried to backup via itunes on my laptop, but msg still pe

My ipad just froze on me with an error message "this ipad hasn't been backed up for 2 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi. All this has been done including trying to backup via itunes (on my PC). all this still doesn't solve the problem. Anyone have a possible solution?

Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: You must hold both buttons down together.

HT202213 I have done all this but i am not seeing my Itune library on my Apple TV

I have itunes in Germany and can see various Movie and TV channels on the Itunes that i am using on my PC.
I purchased some documentary from that itunes and they also show in the Itunes in the PC.
I also put homesharing and it shows correctly on the vertical bar on the left side of itunes.
However, I cannot access my itune library from my Apple-tv, despite of many many attempts. Oddly enough, the music shows in the music folder but not the pictures nor the movies that i bought in itunes.
I also cannot see the TV channels that i have on the german Itunes in the apple Tv. There is no icon for tv channels , even though they are in itunes under the same id and password.
I have looked everywhere but there is no guidance on this issue whatsoever.
Any idea what I may be doing wrong?

If Firewall is on in Mac OS X (in the Sharing pane of System Preferences), make sure iTunes Music Sharing is selected. This worked for me. Although I have not seen this answer posted in the support community forums, so far, it is listed as No. 2.2 under TIPS in the troubleshooting guide http://support.apple.com/kb/ts1453.

Locked out with file vault. Did fix by setting up new user account but cannot access old account with files but I can't get back into my old account with all my doc's and pics

I was locked out by File Vault. I set up a new account by fooling the notebook it was a new start up. Now I cannot access my old account with all of my files. I can see it in Accounts but it will not let me access. Help

I managed to get a few Time Machine Back Ups before I passed away
I'm not sure whether a ghost can do this, but if you were still alive, you could do as follows.
First make sure you have read & write access to the folder you're trying to restore to. You should be able to see its contents in the Finder, and to move files in and out of it.
This is an exception to the rule that you should never make any changes to backup data. I've tested this procedure in OS X 10.8 only. It should work with later versions, but I don't know whether it works in earlier versions. Use it only for files that were backed up from your home folder, or a folder on another volume created by you, and would normally be writable by you. Do not touch backups of system or application files.
In the Finder (not in the time-travel view), navigate to the backup volume, then to the folder named "Backups.backupdb", and then to the snapshot you want to restore from. The snapshots are folders labeled with the date when they were created. Inside each of those folders is a file hierarchy like the one on the volume that was backed up. Descend through the hierarchy until you come to a folder named "Users," and inside that, a folder with your user name. The procedure will be different if you're trying to restore files on another volume.
Select the folder and open the Info dialog (command-I). Click the padlock icon in the lower right corner of the window and authenticate. In the Sharing & Permissions section, give your account Read & Write access. You may have to close the dialog and repeat this step in order for the change to show up. Then click the gear icon and select
Apply to Enclosed Items
from the popup menu.
Try the restore operation again, in the time-travel interface.

HT3805 I have done all the above actions including several confirmations on the database itself. I am still unable to get aperture to boot. This was a worked yesterday gone today issue and now I am deeply concerned. Can anyone help further.

I am still not able to recovery Aperture and get it to open the library. I really need some help here on what is casuing the issue.
I never got a warning on the library or anything when I shut it down. One day later it won't open. I sent some pictures out via email and looked through one library. There was a warning panel that came up with a bunch of errors from the console APP. Nothing specific.

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

HT5622 I updated my apple ID email and password and now our phones do not recognize it and it keeps wanting to reset my password and i have no idea what is now since it has asked me so many times to reset it. our phones are still bringing up my old email

my phone is not updating with my new email and password, Is there sonthing I need to do with my phone to update my email and password with my apple ID

settings/ itunes and appe store
settings/ facetime
settings/ messages
settings/ icloud
u must sign out of old apple id and sign in with new one in those places
the icloud one will require u to have the password of the old apple id to be able to sign out

My i4s wifi button is not working. when i opened the setting and then wifi the button is greyed out. then i opened general and then about. in the bar of wifi address it is written N/A. what does its mean. i have done all other things like setting general

my i4s wifi button is not working. when i opened the setting and then wifi the button is greyed out. then i opened general and then about. in the bar of wifi address it is written N/A. what does its mean. i have done all other things like setting >general<reset<reset network setting. but all in vain. tell me the solution

restore your phone as new through itunes. if the issue persists after a factory restore via itunes, it means you've got a hardware issue and the phone needs to be repaired

My color is faded every time I print. I have done all necessary print tests and everything is fine.

I am so stumped on this. I have only had my canon pixma for a few months and the prints are faded in color. I have tried changing the various settings, have done all the print tests and they all have turned out fine. I bought this printer for graphic design projects and I was tired of going to fedex. But after hours of problem solving I've had to go to fedex for some of my projects to get the rich vibrant color I'm missing from my canon. I've tried using different paper, changed the ink, everything. Please tell me what I'm doing wrong!

Hi, Blackcat6091!
So that the Community can help you better, we will need to know exactly which model of printer you're using, and the version of Windows or Mac in use. Also, which program(s) are you printing from?
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

How do I TOTALLY remaove ALL tarces of Babylon beyond doing the obvious...have done all that..thanks...this is day 3 trying to get an answer

have done all of the obvious program, file deletes, trashed and removed all surface files, swept wil malwarebites, deleted AVG....still opens Babylon Search

This forum has several active threads per day on Babylon. It really seems to be getting around. At the risk of pointing you to steps you've already tried, can you check this thread: [https://support.mozilla.org/en-US/questions/933577 Every time i open a new tab babylon search opens up! i tried looking for it in add ons but itsnot in there! I want my blank new tab page back! PLEASE HELP!].
After those steps, if traces remain, can you indicate which functions/pages are affected?
Edit: This one might also be useful: [https://support.mozilla.org/en-US/questions/937855 Babylon has infected my computer and I cannot get rid of it, despite being uninstalled.]

The first 7 or 8 letters of a sentence are jumbled as I type. This happens only after a period of inactivity. Short or long. I start to type and a word like 'anybody', looks like this: 'ybodyan' I have done all the normal fixes. No luck. Ideas? Thx

The first 7 or 8 letters of a sentence are jumbled as I type. This happens only after a period of inactivity. Short or long. I start to type and a word like 'anybody', looks like this: 'ybodyan' I have done all the normal fixes. No luck. Ideas? Thx

It's in every text-input app I use in my normal day.....most frustrating as you have to do a doublecheck especially in documents which do not have any special spellcheck system. I've done the cleanmymac, maintenance, cocktail, PRAM reset, Font Cache Smash fixes.....and still I'm dogged by this. Its almost as though the motherboard or some interface system is 'sleeping' longer than it should (if there are any input areas of the MBP which rest during short periods of inactivity) and then the initial keystrokes on the keyboard are somehow not registered and only 'kick in' once half of a new word's characters are already on the screen........grrrrr.

I have received the "licensing has stopped working" Error code 150:30. I have done all 8 suggested fixes and have had no luck fixing this mess. Anyone able to help.

I have received the "licensing has stopped working" Error code 150:30. I have done all 8 suggested fixes and have had no luck fixing this mess. Anyone able to help.

Great!
Now in Terminal at the $ prompt type sudo python <leave a space after that> Do not press enter or return yet.
Drag and drop "license recover.py" into the Terminal window, then press enter or return.
You should see this result: Confirm that you do.

TS2446 I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

Hi kmkrodel,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
iCloud: Account troubleshooting
On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
iOS: About File Sharing
Regards,
- Brenden

TS2972 i have done all 7 steps recommended by the troubleshooting articles and only when i restart my router does my library show on apple tv2 but only for about 5 minutes, this was never a problem before the updates of itunes and apple tv2,

i have done all 7 steps recommended by the troubleshooting articles and only when i restart my router does my library show on apple tv2 but only for about 5 minutes, this was never a problem before the updates of itunes and apple tv2, i have spent insane amounts of money on the apple store buying movies and tv shows that i cannot watch anymore, and no there is no firewall on my laptop nor my router, so no port configuration is needed
i have read many articles for this problem but there is no solution, some say restart the router, others say uncheck the option to sync iphone over wi-fi, others suggest not hitting the "done" button after setting up homeshare on itunes, NONE of them work. My itunes library disappears from ym apple tv 2 after 5 minutes or so

Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.

HT1918 I have done all this. Everything is correct in my account on line but my phone is still bringing up an old account to sign in. It just started tonigh????

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