HT201269 I'm trying to set up my new iPhone using iCloud - I entered my apple ID and password and selected the backup to restore from but the next page asks me to enter a password for a DIFFERENT apple ID
I'm trying to set up my new iPhone using iCloud - I entered my apple ID and password and selected the backup to restore from but the next page asks me to enter a password for a DIFFERENT apple ID
What different Apple ID? Yours? Your friends? Your dogs... ? I think we are going to need more information. You're probably best setting up the phone as a new phone and restoring from iCloud later on.
Similar Messages
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Trying to set up my new iphone 5c using the iTunes back up from my iPhone 4. It keeps getting stuck on step 2 of 5 "syncing calendars" Considering I hardly use the calendar I don't know why it would take so long. (18 hours and counting)
Any advice would be greatly appreciated!Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.
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I'm trying to set up my new iPhone 5s from a backup of my previous iPhone, when trying to enter my Facebook login info in settings I keep getting the following error message : error signing in could not communicate with server, please help !
Can you access other apps? Can you acess the internet? Can you access applications that use internet besides facebook?
If answer is yes to all of these; contact Facebook. -
I'm trying to set up my new iphone 5s. I've backed up my icloud for my 4s to my mac. When I've tried to download from my icloud to my 5S i got an error message and my mac has updated itunes (I think). My new 5s is just sitting with the apple logo and a bar underneath which has moved about 10% but nothing for about 20 mins. I can't turn the 5s off? What do I do?
Problem resoled - it sorted itself out!! Thought I'd broken it before I'd even used it.
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Trying to set up my new iphone 5s from the cloud
Im trying to set up my new iphone 5s by restoring from the cloud. When I get to the "choose backup" screen, i try to choose my latest back up, but nothing happens. the wring is in gray and nothing happens when I touch it. the bottum of the screen says "No icoud backups are compatibel with the version of iOS(7.0.4) on this iphone) Please help. I can't use my phone and I need to make some calls.
It sounds as if your new iPhone has iOS 7.0.4, but the backup was performed using iOS 7.1. if that is the case, here is how to solve this:
1. Upgrade your new iPhone to iOS 7.1. If it cannot yet get to Setitings, set is up as a new iPhone. Then do Settings > General > Software Update.
2. Prepare to restore the iCloud backup. The way to do this is to now do Settings > Gerneral > Reset > Erase all content and settings
3. Restore the iCloud Backup. You will now be directed through the "Hello", set up WiFi, enter your Apple ID, and choose a backup.
This will only work if your old backup used the same telephone number, cellular carrier, and Apple ID of the new iPhone. -
I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
<Edited by host>Some free advice. If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
In between ... use your judgement. -
I am trying to set-up a new iphone, have restored it through my PC
I am trying to set-up a new iphone, have restored it through my PC but when I try to sign into the icloud using my apple IDpassword the verification keeps timing out, can anyone tell me how to fix it?
Delete the iCloud acccount, then sign back in.
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I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?
First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .
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I'm travelling and trying to back up my new iPhone to iCloud. I have sufficient storage, am connected to wifi and it's plugged into a power source and yet it doesn't seem to work at all. I'm currently in India. Could that be the cause or can anyone suggest any reason why this wouldn't work?
"gets stuck" - are there any error messages?
If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one. -
HT201269 Is it recommended to set up a new iPad using the back up from iPhone?
Is it recommended to set up a new iPad using the back up from iPhone?
Just copy the library over to the new drive?
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Can I set up a new iPhone using an old iPod backup?
The support articles cover backing up and then restoring from backup but only on like devices. I just got my first iPhone and I need to set it up with my old iPod data. iTunes didn't cue me when I plugged it in and just set up the phone as a new phone. I just want to make sure I don't render the phone useless or something if I restore it from iPod data. If I have to re-enter everything manually I might cry.
I'm going to answer my own question in case someone else needs it.
I synced my iPod. Then, I wiped my iPhone and restored it to factory settings. Since I've only had it 36 hours, there wasn't much to lose. When it came back up, iTunes asked me which backup to use (which it didn't the first time, I still don't know why). I selected the one for the iPod. Everything seems to work. It installed everything, apps, as well as app data, but left everything unique to the phone alone. My biggest fear was bricking the phone if I installed iPod data over it, but that doesn't seem to be the case. I still have a new, functional phone but now it has the treasure trove of data that's been in my critical device for the past four years. -
i got a new iphone5 last week and i want all my data such as images and contacts from my old iphone on the new phone. i had all the data backed up on icloud but can't seem to get it onto new phone! any solutions? thanks
This is how it should work
Transfer content from an iPhone, iPad, or iPod touch to a new device -
I am trying to set up my new Iphone 4 and download apps. I made an Apple Id which is all good. But when I try and enter in my credit card info it keeps asking for my Zip code and state. I live in Canada not US. I changed the phone to Canadian but it still keeps asking for it and won't let me put in my right information which in turn won't let me download any apps. Can anyone help?
Postal & Zip codes are same. Just enter postal code without space. It will accept.
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I am trying to set up a new iphone 5 replacement and i don't know how to get my back up to the new phone.
Well you would be first need to be using the ITUNES program. Not be on itunes the internet page. The program will usually be a music note icon on your desktop. IF YOU ARE GOING TO THE INTERNET = safari , internet explorer, firefox, etc ....your not using the program itunes. YOur surfing the web.
with that said , always make sure your running the latest version of itunes. If on a mac >in the upper left , next to the little Apple, click on the word itunes> check for updates.
windows users > where it says FIle EDIT View Controls Store Help across the top> select help > check up updates
>Then plug your phone in
> then when it appears in the itunes window , click on the iphone > it will bring up the option to restore from back up -
HT201269 Can i set up a new iphone 5 on my mac running 10.5 and transfer my data to the new phone
Can i set up a new iphone 5 on my mac running version 5.0.6 and transfer my data to the new phone from my iphone 3
No, you need 10.6.8 for an iPhone 5.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
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