HT201272 I downloaded a free app, I had a message sayin there was updates available, when I updated it said sign in, which I did, then it said I would have to pay, now I am stuck an cannot do any downloads, please help
My problem is above. After being asked to update an app, I had to log on then it said I had to log in again to confirm billing info, it's a free app? Not it's stuck and I can't instal anything new????
All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?
Similar Messages
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how to install windows 7 on my macbook pro mid 2009 using usb. right now iam using mavericks 10.9 can any one please help me. I tried to edit plist in boot camp but it went wrong please help me.
Iam new to coding. please help me.try the solution posted by kunu here and report back
https://discussions.apple.com/thread/5105056?tstart=0 -
Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
i have a ipod and the passcode was entered to many times it is tellin me to connect to itunes but when i connected it to itunes it says the ipod is locked so it cant do anything until it is unlocked
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Why can't I down load a free app I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account HOPE YOU HAVE SOME SUGGESTIONS I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME
Contact iTunes customer support.
We're all users like yourself and as such have no access to your account. -
Question ?
Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print.
It did until quite recently . However now I get filter failed and RastertoescpII and pages of items when i try to print .
Print head test sheets/head cleaning etc ok .
Have tried to to uninstall and reinstall but nothing.
Any advice, please?.
ps
The printer deos not show up on Epsons site but i think I have the software from Apple.
Not an ideal situation.Try a reset > OS X Mountain Lion: Reset the printing system
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no able to buy apps - can download free ones only - error message is: There was an error in the App Store. Please try again later. (100)
i need solution ?Hi there hamzaarab!
I have an article here for you that deals with this exact issue:
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/ts3637
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Today I was charged INR 60 for downloading "FREE APP" of Kotak Mahindra Bank. There is no mention of this charge of INR 60 anywhere. Pls therefore reverse this charge immediately. When it's written FREE it should not be charged.
you are just talking to other users like you. You need to contact the developer.
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I trying to download a free app but it says my method patient was declined
I trying to download a free app but it says my method patient was declined
What type of payment method are you using?
iTunes store accepted forms of payment
http://support.apple.com/kb/HT5552
Is this a new account? Even though its a free app the account holder needs to be verified by a verifiabel payment method. Once the account is created, you can remove the info. -
My ipod touch isnt working. When I downloaded an app it froze up the screen and now it has three lines going across the screen please help me.
Restore.
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I need help Apple!!!! I keep trying to download apps and it always says "youve already purchased this, so it Will be downloaded Now at no additional charge." And after i try to download it wount download, please help me because im getting tired of this! Oh and i keep going to the already downloaded apps section and i try to download it but it shows the little icloud symbol and i click it but it wount download it please help!!!!!!!
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
As to your problem, try resetting the iPhone:
http://support.apple.com/kb/HT1430
and then try downloading again. If that doesn't work, you may have to restore your iPhone:
http://support.apple.com/kb/HT1414
Hope this helps. Regards. -
I upgraded my 4s to 7.0.4 and now I can't acicess hotmail through my main mail app. When I open it a pop up says password incorrect even after I put my password in it pops up again. How do I fix this please help
After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed. -
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
atoo2 wrote:
I just did the IOS8 update on my Ipad retina which had 300 photos it asked me to do an iCloud back up which i did but it deleted all my previous photos and now i only have recent photos how do i get back all my old photos? It said befor that my icloud was out of storage but i didnt know it didnt have my old photos, they arnt back up on itunes either is there any way I can get them back?
Please see the bold. If you're out of icloud storage, then you won't be able to backup to icloud unless you purchase more storage, but yet you said you backup to icloud.
If you really did backup to icloud no data would be loss - sounds to me that it didn't backup since you had no more free icloud storage space.
iCloud: iCloud storage and backup overview -
When I try to download games eg. Dreamland HD light it says the following: your request cannot be completed. Please help.
Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
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