HT201272 I have a purchase detail of an app but I am not able to download the same

Order ID: MH0VJ1Q396
Receipt Date: 31/01/13
Order Total: Rs 170
Billed To: Visa .... 1421

If you would like help from these user-to-user forums then you will need to provide info as to what happens when you try to download it. Is the app compatible with your phone ? Is the download button greyed out ? Are you getting an error message ?

Similar Messages

I have the first iPad but I am not able to download the NCAA march madness app

I have the first iPad but I am not able to download the NCAA march madness app

what happens when you try? Does the app require a higher version of iOS? If that is the case, you are out of luck as iOS 5.1.1 is the highest for the iPad 1.

HT201272 I have purchased a book but I was not able to download it yet I was charged. What should I do?

I have purchased bible niv but I was not able to download it , yet I was charged. What should I do ? I tried to download it again but it just can't be downloaded.

Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT202159 while downloading new Mountain lion OS i am getting "An error while downlaoding" , since i have already purchased the same & am not able to dowload the same, please suggest a solution

while downloading new Mountain lion OS i am getting "An error while downlaoding" , since i have already purchased the same & am not able to dowload the same, please suggest a solution

Disable anti virus software and try turning off the Firewall in System Preferences > Security & Privacy > Firewall.

I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?

I have just purchased a new camera that came with a Lightroom 5 disk. The same day Lightroom 6 was announced. I have not opened the disk. Can I upgrade to Lightroom 6 ?

Hi William. This article should answer your question: Do I qualify for a free upgrade?

I have garagaband for iOs in my iPhone 4S, I connect my squire iOs guitarr to the iPhone, I select a Guitar Amp at the GB app then I Only can tune the guitar but I m not able to make the guitar ring with the amps. May some one help me?

I have garagaband for iOs in my iPhone 4S, I connect my Squire iOs guitarr to the iPhone, I select a Guitar Amp at the GB app then I Only can tune the guitar but I m not able to make the guitar ring with the amps. May some one help me?

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

HT5188 I have 50 iPads and 50 codes, but I am not able to install the app on the last ipad. One code in the spreadsheet says it's already been used but shows no serial number or device name.

I have 50 iPads and 50 codes, but I am not able to install the app on the last ipad using Apple Configurator. One code in the spreadsheet says it's already been used but shows no serial number or device name.

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

I have Mac Pro with Keynote and other essentials installed. How can I download the same on my IPAD without paying to download.

I have Mac Pro with Keynote and other essentials installed. How can I download the same on my IPAD without paying to download.

Try downloading them onto the iPad normally. If you're asked to pay for them, you can't.
The developer needs to create the two versions separately.
(116544)

HT4623 I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

With iOS 4, the only way to update your software is connected to iTunes. OTA (over the air) updates were not available until iOS 5. You will need to connect your iPhone to a computer and use iTunes to download and install the iOS updates on your iPhone (at least until your iOS version is 5.0 or higher).

I have reset my Mac password, but still am not able to download new software due to unrecognized password!!

Please help me reset my password to "set-up." I have already reset my Apple password, but am still not able to download new software.

Are you the administrator on the macbook and are you the only account? In system preferences-system accounts,. You have all the users for the macbook. At the top you have password and login. you should be in password. On the left is the accounts. You should click on the one that is the administrator account. On the right is a bar that says change password. You click on that. It will go to another screen wear you enter your old pasword and then you new password. Then verify, then add hint if you want . Then click change. Do you see a little box with a key in it beside the enter new passward, that is for keychain. Your admin. password and keychain passwords have to match. That lets you download and open accounts, do updates ect. Doing this way sets admin and keychain pasword. If you keychain password is different than you admin password, that will stop you from downloading new software. Go to apple -support and beside support in search type in KB/h1631 then hit return. That explains keychain an how to change it if you have to.

HT201272 I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?

Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store.

I am from india and i have iphone4 but i am not able to download any paid application via app store, even i am entering my mastercard details perfectly, but at the end its again and again saying biling information declined. i tried with 3-4 master cards?

i have iphone4 but i am not able to install any paid application via app store, i am entering my master card details accuratly but its again and again showing biling information incorrect, i tried with different 3 to 4 card , all time showing same message. even i tried via itunes showing same, please guide me what to do???

Contact iTunes support. Nobody here can help with billing problems.

I am not able to download the music files i purchased several days ago

My account hacked. I know that because person changed the security question but not the password. I made a purchased recently. Purchased songs and there was a previous two book purchase from Apple Store. When i try to download them to my Mac, i am receiving this error message:" This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 90 days. " I downloaded the music files on my windows and my mini ipod. Nowhere else.
I have two more Apple ID i use to purchase products.
Also is there a way to combine these two Apple IDs so all my purchases will be under one Apple ID.
Thanks for any help

Hi Suchvas,
Thanks for visiting Apple Support Communities.
If you are not able to download an iBooks update from the App Store, start with these troubleshooting steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

I rented a movie on Apple TV rent now watch now ....it had to Own load which defeats the the purpose ..if I wanted to watch later I would have chose rent now watch later . So I was not able to watch the movie when I wanted to ...why did it sat rent anD

I rented a move in iTunes " rent and watch now not rent now watch later however the movie was not accessible to watch . It sort defeats the purpose of renting a movie etiquette watch right away .

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

Unable to sync new iPhone 4s. I have iTunes version 10.6.1. Using Windows 7. My device appears on iTunes but I am not able to select the sync option and it does not automatically start the sync option when plugged in. Ive tried reseting the device.

I am unable to sync my new iPhone 4s OR my iPod Touch 4 to iTunes.(this is the first time I am plugging them into iTunes) I have version 10.6.1. Both devices are up to date with the latest software version. Once I plug the device in, it is recognized on iTunes.The synce process does not start automatically. I am unable to select the sync option. I've tried reseting the device and restarting iTunes and the same problem happens. I have plugged in my husbands iPhone 3gs and the sync process starts automatically. I have also added my computer as an authorized computer for the new devices. What now?

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

HT201272 I have a purchase detail of an app but I am not able to download the same

Similar Messages

Maybe you are looking for