HT201272 I purchased stuff using another mac ID. I can not authorise my Mac to play those purchases. I receive the message that the purchases ARE authorised until I try to play them. I informed iTunes over a year ago and still can't play some purchases. I

Does anyone else feel strongly that the support page lacks real 'support'. Some pages simply loop back and forth. I have had this issue for over a year. It seemed to have been resolved with someone telling me that my accounts could be linked. It weven seemed to work with some items but I have several expensive purchases, audio books etc, that I still cannot authorise. All help gratefully received, preferably dot point it so I can follow.
Thanks

Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Similar Messages

Since I have iTunes match, why does my iTunes library not appear in iPhoto music options for slideshow?; only songs purchased or placed on iTunes over a year ago appear in the iPhoto library under the iTunes or purchased option.

since I have iTunes match, why does my iTunes library not appear in iPhoto music options for slideshow?; only songs purchased or placed on iTunes over a year ago appear in the iPhoto library under the iTunes or purchased option.

10/20/14
Yes, I am signed in to iTunes match on the macbook pro, iPhone , & iPad (all updated & correct music libraries) where I bought all the tunes but still no updated tunes on the iPhoto music library after 3 days of being on iTunes match.
Thank you,
TMAbanjoman

Purchased Creativesuite Premium (CreativeSuite 1.1) over 10 years ago and I have sinced changed my computer. Even though I have transfered all my programs and my files photoshop is now telling me my trial period has ended and I need to register or activat

Purchased Creativesuite Premium (CreativeSuite 1.1) over 10 years ago and I have sinced changed my computer. Even though I have transfered all my programs and my files photoshop is now telling me my trial period has ended and I need to register or activate my program but I cannot.

https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Mylenium

I have an iPhone 5. I got it just over a year ago and the power button recently quit working. Since ive had it for over a year, can i take it in and have it replaced or fixed?

I got my iPhone 5 a little over a year ago, and my power button recently quit working. Since ive had it for over a year, can i still get it fixed or replaced?

Wow that is so unlucky. If I was you I would try talking to someone at the Apple Store, explain your situation and don't be shy to shed a tear or too. Its just a shame 3 weeks after your phone getting hardware problems. I know people will say, oh buy Apple Care but I feel ya and I know adding that extra money in the beginning feels pointless and expensive.
Worst case scenarion like I said you will have to pay Apple 269 for them to swap phones. Or if you have any nerd friends have them fix it for you. Its a tedious repair the way the power button has some weird hinge that needs to snap on and ribbons are so thin. I do not advise for you to attempt to fix your self unless you don't care if you break it completely.
Alternatively you could just turn on Assisitive touch on accessibility and use that. That way you wont need to pay anything to fix your phone and wont need to take it apart either.

I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number.

I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number. Help!

download the installation files and install:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Ive had my ipod just over a year now and its deciding to play up and wipe the whole thing so its like brand new untill i sync it with itunes again, but this time it wont seem to restor the ipod just flashes white and then comes as before, Help?

As i said abouve,
Ive had my ipod just over a year now and its deciding to play up and wipe the whole thing so its like brand new untill i sync it with itunes again, but this time it wont seem to restor the ipod goes onto a black screen with the apple logo and a bar that is ment to fill up but this bar doesnt seem to be doing anything after a while it just flashes white and comes up with the sync to itunes picture.
Any help would be appreciated
Thanks
Bec

If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434

I paid for acrobat over a year ago and my PC crashed yesterday. How do I reinstall it with out having to pay again

I paid for acrobat over a year ago and my PC crashed yesterday. How do I reinstall it with out having to pay again

download and install using your serial number,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HT2589 I keep getting the message that the itunes store is temporarily unavailable. It won't process the order after all information is filled out.

After I type in my visa info, I get the message that the iTunes store is unavailable temproarily. What can I do? Is this something that happens often?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

I did the trade in for the 6...I mailed my 4s in over 3 weeks ago and still no trade in credit...and I can't seem to get anyone at Verizon to give me an update, even telling me that they received my trade in...has anyone received their trade in credit?

Has anyone received the credit from the i6 trade in promotion? I sent my 4s in over 3 weeks ago and I can't even reach anyone to see if it has been received and when the trade in credit would be e-mailed to me.

We appreciate you taking the time to reach out to us, Richard24601! Your Gift card may take 4-6 weeks after the submission of the phone.
ChristinaB_VZW
Follow us on Twitter @VZWSupport

I left my Mac at the store for it to complete a 16 hr. backup. Yet, I still get the message that the backup has failed, try again later. If this persists use Utility Disk to repair. I have done all of this and the Apple Genus said everything was ok.

My question: is it important that I seek further help with this backkup issue or just ignore it. The 16 hr. backup at the Apple Store is accessable in the Time Machine. I'm just concerned about the error message.

I did the verification, which indicated that the last backup was 0422 today. However, when I opened my Mac, this morning at 0500, I still got the message that the backup was NOT performed, etc, etc. etc.
The backup is made on the standard Tiime Machine.
The next backup has already started as of 0518. Let's see what happens. This is strange. Here is the time sequence: 0518    Backup started
                0525     Mac. froze and color wheel would not allow me to access anything on the Mac,
                0528     Backup continuted: 91.9 MB of 94.8 MB
                0530     92.2 MB of 94.8 MB
                0532     Backup stopped. Message: Latest backup 4:22 Today.
It seems to be functioning properly at this point. I'm curious to see if I get the standard "The backkup was not performed because an error occured while copying files to the backup disk" message, later today.
I appreciate your help. I'll keep you posted as I may need your help again.
Thanks

When I try to log in to iTunes Store on Apple TV, I get the message that the username is unknown or the password is wrong.

Every time I try to log in to iTunes Store on AppleTV, I get the message that the username is unknown or the password is incorrect, even though they both work on iPhone, iTunes and Mac. I have been logged in before to rent movies, so the problem is new to me. And yes, I have chosen the right country for my iTunes Store under "settings". Anyone else who have the same experince?

Many people have two Apple IDs, one for iTunes, these forums, and possibly hardware registration, and another created for use with iCloud. It's a common error to get them mixed up: you need to log into iCloud with your @me.com email address, not the ID you use for iTunes if this is different. If you want to reset your iCloud password go to http://appleid.apple.com and, again, sign in with your iCloud login.

I am using InDesign CC and added Garamond premier pro font. This has worked for months, now suddenly my entire book is highlighted in pink and my font is missing! I get the message that the font is currently unavailable on my computer, how can i get it b

I am using InDesign CC and added Garamond premier pro font. This has worked for months, now suddenly my entire book is highlighted in pink and my font is missing! I get the message that the font is currently unavailable on my computer, how can i get it back?

BlazingRiver wrote:
So my computer is running on OSX but my question is if any of the viruses on my windows partition can still run and communicate information to their 'master' as there is still a supply of electricity? Sorry if its obvious.
Here's a positive thing: Windows viruses can't run on OS X, but they can be transferred from OS X to other PCs (only if you have them on the OS X volume).
BlazingRiver wrote:
1. How could a trusted source e.g. Google and Steam contain viruses if they are downloaded from the original source? and
You could get a virus from a different source that infected Steam and Chrome without any problem. Viruses normally try to infect as many files and programmes as possible.
BlazingRiver wrote:
2. Can iOS devices get viruses and I know this is probably in the wrong but 3. What anti-virus scanner and remover tool do you recommend for windows. The only one I am familiar with is Kaspersky?
iPhones, iPads and iPods touch can't get viruses but they can transfer them to other PCs. For Windows, I recommend Microsoft Security Essentials

My Seagate external 250GB hard drive ejects improperly without command. I am trying to use Time Machine to backup my macbook via usb cable... I keep getting the message that the disked ejected improperly... Any solutions...

My Seagate external 250GB hard drive ejects improperly without command. I am trying to use Time Machine to backup my macbook via usb cable... I keep getting the message that the disked ejected improperly... Any solutions...

You are not alone. Thousands have this problem, on various models of Macs. Short answer, it has something to do with the disk going to sleep (possibly?). You can't do anything about it and Apple won't address the problem. Maybe you should buy a time capsule. Just keep giving them money and use their proprietary equipment.
For a more complete answer, see this thread (all 65+ pages of it with NO SOLUTION IN SIGHT... except for some 3rd party solutions that sometimes work, sometimes don't): Disk Drive ejecting itself

HT5552 Hi, l am from England and l live in Thailand, my credit cards are from England,but the registered address for the cards is in Thailand. When l try and make a purchase on the app store and enter my card details l get the message that my cards are no

Can somebody please give me a way round my problem?
My cards are from England but the registered address is in Thailand.
When l try to make a purchase on the app store l get the message that my cards are not valid in Thailand!
l have a paypal account but there is no option on my account to use it!
Any ideas?

The Cards need to be registered in the Country you are in.
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201272 I purchased stuff using another mac ID. I can not authorise my Mac to play those purchases. I receive the message that the purchases ARE authorised until I try to play them. I informed iTunes over a year ago and still can't play some purchases. I

Similar Messages

Maybe you are looking for