HT201272 I rented two movies on my iPad, never watched them. My iPad crashed and now I can't access those movies without paying again.
Rented 2 movies on iPad 2, never watched them, iPad crashes and films no longer available.
Rentals are one-time only download, you will need to try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
two prongs that go in to the charging part bent backwards and now it can't chage its on 20% and I need to save everything to icloud, should I turn it on?
It might, but you have no other option to save your data. And the longer you wait to do it, the weaker the battery will become, lessening the chance that you can perform a successful backup.
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I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
For example, I'm trying ot move a group of jpgs from one folder ot another and it throws an 8058 error every time. PSD's won't open fromt he finder, it throws an application not found error even though I can open the same files from within the application.
Yep, same here. Cannot drag and drop copy with Mavericks. A copy paste throws a 8058 error.
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latest version of iMovie has share but I can not get my movie to save to a file. all buttons click and it appears to have saved but I an not find the movie in the folder I saved it.
I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
tt2 -
Can anyone help me?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time. You can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For full instructions, see:
http://support.apple.com/kb/ht2519
If your movies don't appear there but you see them in your Purchase History and are certain you were charged for them, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Regards. -
Downloaded new iOS 7 on my iPad mini and now I can't access any wifi
After the new iOS 7 was downloaded my iPad mini will no longer connect to my wifi network. I have tried restarting both the iPad and the wifi. Wifi works fine on others devices with the new operating system. I have tried resetting system settings but still no luck. Any ideas?
Same here too - Ipad mini keeps dropping wifi connection since recent iOS 7 update. Sometimes it reconnects after 10 seconds or so but often have to go in and seach for networks and get it to pick up there. Really annoying. Have tried all the various things like rebooting roter, ipad etc. and no joy.
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I have a nano and want to transfer my music to my new iPad, in all the excitement of setting up my iPad I created a new apple Id and now I can't sync my music!
Can someone please advise if there is a way to transfer my music to my iPad manually? If so, please detail step by step, as I am technologically challenged! Thanks in anticipation.You can search within your music folder on your pc, or within documents folder for a music folder.
In any case, you would need to sync with itunes
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
If the music was purchased from the itunes store, you can also download it directly from there to the ipad. -
Put iPad pics on iCloud. Now I can't access them. Help!!!
I had to delete pics from my iPad. I put the pics on iCloud and now I can't access them. Please help!
What do you mean by, "put the pics on iCloud".
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i just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks
And just in case .... You don't actually sync rental movies to the iPad....
To transfer a rented movie from iTunes, use the movies pane in iTunes. Rented movies transfer is at the top. You must have an Internet connection to transfer a rented movie. Select the "move" arrow in the direction you wish to transfer, and click the apply button at the bottom right. Rented movies can only exist on one device at a time, they do not sync like other video, but move from iTunes to the iPad. -
I have downloaded a movie through iTunes onto my iPad over night and now I can't find it its not under iTunes purchases like my music is and I don't know where else to look for it and I don't know how to play it. Help?
It should be in the Videos app - iTunes on the iPad is just the iTunes store, so videos and tv shows should be in the Videos app and music and audiobooks in the Music app
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I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?
Highlight the movie, go to iTunes menu ADVANCED and select create iPad and AppleTV version.
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I rented the movie, waited for it to download. The downloading window was open/showing the whole time. I closed it thinking I could find the dowloaded movie later to view and now I can no longer find it. Where did it go?
there was no rentals subcategory. Can I search my hard drive? Look through my whole computer?
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I have a new air iPad, just downloaded a new movie and now I can't play it as it his and all my other movies have a cloud icon, how do I get to play it on the iPad
Tamate46 wrote:
now I can't play it as it his
Not sure what you mean by this. Why can't you play it?
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