HT201303 I got a replacement & now I'm trying to download an app, & it wants my information like address, cc information, & now a 4 digit password., I don't remember it, what do I do?
I got a replacement phone & I want to download an app but its asking for address & cc information which is all right, but it's also asking for a 4 digit code, I don't remember what it is! How do I find out or bypass this?
From a computer, log into your iTunes account and reset or update your credit card information.
If you cannot recall the iTunes account username and password, complete the password reset password.
If you cannot reset the iTunes account, you are going to have to create a new iTunes account and change the account on the device under "Settings", "iTunes and App Store". Know that you will not be able to update existing programs on the phone if you use a new account on the device.
Similar Messages
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I have ipad2 and just got iPad 3 so I try to download all purchased apps to my new iPad but it takes forever and all apps that downloaded are not working, I already restore my old iPad to give it my little girl. Anybody knows what is going on and how cani fix this to have all of my apps to my new iPad. Thank you for reading my question .
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is absolutely safe.
Also try downloading another free app and then try again. -
Please help!
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I have bought a new macbook pro retina 13. I am not too familiar with Mac yet. I had an apple account with my iphone 4 which I stopped using a month ago. Now when I was trying to download the apps from that account but I dont know how to do this and I am unable to do so. I would be grateful if anyone can advise me with regards to this?
You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
The store on your MacBook is only for Macs. -
I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?
First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember setting up one. I am currently using a windows vista PC. How can I retrieve the password or restore all my old data into the new OS. I have been reading blogs about the same situation and is it true that it is one of apple's bugs?
It is NOT a bug. You provided a password. If you can't remember it, you can't restore your phone from backup. Very simple.
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Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
RachelHi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora -
Ever since I updated my Mac to Maverick it has become exceedingly slow everywhere. Also annoying, when I go into Applications to open something, it now automatically opens 3 things I don't need. What can I do to fix this?
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I have a white iPad, 64GB, only wi-fi, and I have 235 apps in it, now I am trying to download more apps, but it isn't happening, so my iPad can only hold that much, help me someone.
Bit more info please. Connect to iTunes on your Pc/Mac click on your icon and confirm your memory usage in the Capacity bar at the bottom of the Summary page. Try also unticking some Apps you use less frequently in the Apps section in you iPad's pages in iTunes on your pc/mac, sync afterwards to clear them off your pad then try downloading again.
Regards,Ct -
I have just got a leapad for my daughter, trying to download software for macbook pro and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks
Try going to System Preferences>Security & Privacy and under the General tab...
...select "Anywhere". Note that you'll need to use an admin account to access these settings.
Merry Christmas,
Clinton -
I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers, Tom -
I am trying to download an app for an hour now and it still says waiting what do I do?
I am trying to download an app and it says waiting now for an hour what do I do
Check iTunes and see if you have a pending or stalled download in there. If you do, finish that download or delete it if you can. If you can't finish or delete the download on the iPad, do it in iTunes on your computer and then sync the iPad. Then go back to the apps and see if they will download.
If that doesn't work or if that was not the problem, go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Then go back to Settings>Store>Sign in and sign in again and see if the apps will update. -
i just got the first get and im trying to download the ios onto it and it will just stop and not load anymore how do i make it keep going?
You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want. -
App Store not responding what can be done was trying to download an app n now it not responding
We can help you, but we need more information. What do you mean by isn't responding?
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I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
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