HT201401 hello there . i was use my iphone and its was working and i found it stuck and after while is turn off .stop working any more .its won`t turn on or connect to computer or charge ... i don`t know what is going on ?

plz someeone help my iphone stuck then turn off and won`t turn on any more or connect to computer or charge any more????and today i found it working for 1 hour and turn off again plz help

Who repaired the phone? I suggest taking it back to this repair facility. Since Apple replaces phones instead of repair, the repair facility would be the one to take care of your problem.

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Google blogs says that my cookies functionality is turned off, but in the privacy section it says "accept cookies from sites until they expire"--so I don't know what the problem is. is

When I go to post on a google blog and it asks me to sign in, I get a message that says that my cookies fuctionality is turned off, but when I go to firefox, to preferences and privacy, "accept cookies from sites until they expire" is checked. I don't understand why I am getting this google message which is preventing me from posting, as it seems that the cookies functionality is properly turned on.
Please advise
[email protected]

This is a user-to-user technical support forum. Apple is not here. You can find contact information from Apple by using the Contact Us link at the bottom right of every page.
iPhones do not have international warranties. The only place in which you can get Apple service on your phones would be Hong Kong. Unless you have AppleCare, neither of these phones is under warranty. It is likely that the best Apple could offer you is an out-of-warranty replacement.

My Iphone4s won't turn on! I was using it 30mins ago. Went to take a shower left it on the bed, 20 mins later I pick it up it won't turn on. I though it was dead, plug it in nothing. connect it to my PC and it says the USB is not reconignized! Help

My Iphone4s won't turn on! I was using it 30mins ago. Went to take a shower left it on the bed, 20 mins later I pick it up it won't turn on. I though it was dead, plug it in nothing. connect it to my PC and it says the USB is not reconignized! Help what happened??? How do I fix this!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The hotness suggests a hardware problem
Apple Retail Store - Genius Bar

Attempting to connect my MacBook to my 4s iPhone. I have had them connected in the past to use the "hand off" function. Today it tells me "network unavailable" make sure network access is enabled. I don't know what to do.

Attempting to connect my MacBook to my 4s iPhone. I have had them connected in the past to use the "hands off" function. Today it tells me "network unavailable" make sure network access is enabled. I don't know what to do. I love the hands off feature as my iPhone is never with me when on my mac! I'm not sure what to do. Both are "discoverable" via bluetooth and show up on each device but when I try to connect it says "network unavailable". HELP!

An iPhone will not pair via Bluetooth to a computer (Mac or Windows) except for personal hotspot and then only if your cellular plan supports it. https://discussions.apple.com/docs/DOC-7722
If you are attempting to use Handoff/Continuity, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: http://support.apple.com/kb/TS5458

I just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!

i just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!

https://expresslane.apple.com/Issues.action

I am having a problem with pop pups and small windows with ads constantly opening up on my safari?? Thought that macs didn't get virus? this looks like one- any experts around? please help me fix it with your instructions? really don't know what to do...

Hi everyone,
I am having a problem with my Mac OS X 10.7.5 mac book air , there are constant pop pups and small windows with ads blinking constantly opening up on my safari in front of everything?? it is constantly interupting me and makes me mistakingly click on it then another new windows open behind the one im using..
I am not too sure if thats a virus or trojan.. I always thought that macs didn't get virus? this looks like one to me… any experts around? please help me fix it with your instructions? really don't know what to do... thanks

Those are not viruses. You have probably installed some malware:
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

The battery of my two months old iPad is not charging anymore. Somebody knows what is going on?

The battery of my two months old iPad2 is not charging anymore. Somebody knows what is going on?

Hi there Dan Laven,
You may find the information in the article below helpful.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/ht1476
About battery life and the battery
Battery life and number of charge cycles vary by use and settings. Find more information about batteries for iPhone and iPod.
Find information on how long the battery is expected to last between charges.
Rechargeable batteries have a limited number of charge cycles and may eventually need to be replaced.
-Griff W.

My steam won't launch ever since I updated to Yosemite I don't know what is going on.

Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
deleting all my steam files and it still doesn't work. Here is a screenshot:
I also downloaded a program called EtreCheck that checks for issues so here is what it found:
Problem description:
My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 11:27:34 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:20:3
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (350.08 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[failed] com.google.keystone.agent.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[running] com.w0lf.cDock.plist Support
[invalid?] net.brockerhoff.QuayMenu.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Off-Helper UNKNOWN (missing value)
TotalFinder UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Origin Application (/Applications/Origin.app)
Hotspot Shield UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
VMware Fusion Start Menu UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
GoPhoto.it
Omnibar
iTube Studio
Searchme
DivX Plus Web Player HTML5 <video>
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% LogMeIn Hamachi Menubar
      0% syslogd
      0% WindowServer
      0% launchd
      0% opendirectoryd
Top Processes by Memory: ℹ️
202 MB mds_stores
189 MB installd
133 MB com.apple.WebKit.WebContent
129 MB Finder
86 MB ocspd
Virtual Memory Information: ℹ️
417 MB Free RAM
2.18 GB Active RAM
417 MB Inactive RAM
1.14 GB Wired RAM
10.58 GB Page-ins
195 MB Page-outs

Genieo Uninstall
Genieo Uninstall (2)      see post by Linc Davis
TuneupMyMac UNKNOWN (missing value)
Also uninstall according to the developer's instructions.
I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download.

HT1229 How do you transfer photos to external backup and keep the photos in events with event name or with description name. Each time I have tried to transfer them they only transfer with a jpg number so you don't know what photos are what.

How do you transfer photos to external backup and keep the photos in events with event name or with description name. Each time I have tried to transfer them they only transfer with a jpg number so you don't know what photos are what. When you have several thousand photos it is difficult to determined what is what.
Why does iPhoto have the ability to put photos in events and to give them descriptions if it doesn't transfer this info with the photo. I want to back my photos up to an external drive.

The simplest way to achieve what you want is to back up the iPhoto Library. That will get everything.
You sem to be exporting from iPhoto to the Finder. The Finder does not have the same organisation capabilities as iPhoto. If you're going to do that you need to understand some of the differences between the two.
Event Name will become Folder Name.
'Description Name' I guess is the Title you give the Photo
Jpeg Number is the File Name assigned by your camera.
So: File -> Export
Set your Kind to Jpeg
Select your preferred Quality
Check the Boxes at 'Titles and Descriptions' and Location Information
Under FIlename select 'Use Title'
Click on Export. In the Next Window choose a New Folder as your export destination and then Name that as you prefer
Regards
TD

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.

When copying pic from iPhoto 09 to a file, to burn a CD, after 35 photos it stops copying and I get "Unable to create/users/dividrublesr/ documents/I don't know what is going on.

When copying pic from iPhoto 09 to a file, to burn a CD, after 35 photos it stops copying and I get "Unable to create/users/dividrublesr/ documents/I don't know what is going on. Forgive me for any mistakes, I am a first timer.

Given that the file is selected then the next possibility is that you're exporting two files with the same name. When you do this the export breaks down as the second file would overwrite the first. Check the filenames.
Regards
TD

I don't know what is going on with the White Balance (WB) and LR. I had no problem before but recently LR started to change the WB as it is importing photos. I checked the color scale for my photos and LR and both are with sRGB. Now instead of LR cha

I don't know what is going on with the White Balance (WB) and LR. I had no problem before but recently LR started to change the WB as it is importing photos. I checked the color scale for my photos and LR and both are with sRGB. Now instead of LR changing the WB it is giving me a second copy with a new WB. Your advise is very much needed and appreciated. Thank you.

Can you show us a screen capture of this 2nd copy with a new WB in your Lightroom grid? Thanks
Are these second copy photos by any chance photos that had been previously imported?

When switch on...I don't know what's going on...

I don't know what's wrong with my MacBook Pro when I switch it on
Please watch the video below
http://youtu.be/uPCtqYYOMvY?list=UUcR6nO8MYaeh6ZbcEs7-Cyg
How can I solve this problem? Please help.

This same exact thing has happened to me SEVERAL times since I have upgraded to Lion. Thanks to the solution provided, I was able to get my Finder Windows to reappear. Thank you cabooth. I hope Apple fixes this in their next release - I'm getting awfully tired of having to do it.

I don't know what is going on with my computer

I have no words to explain what is going on with my computer. Its very hard to explain so here is a screenshot of the problem

To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse button. You will hear a "camera shutter" sound. This will deposit a screenshot on your Desktop.
If you can't find it on your Desktop look in your Documents or Downloads folder.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Drag the screenshot to the Trash after you post your reply.

Firewire conflict? aka I don't know what's going on!

Running OS 10.4.9, QT 7.1.5, and FCP 5.1.4 on a PowerMac Dual 2Ghz G5 with a LACIE 500GB FWD and Sony DSR-11 attached via firewire.
Brand new problem here: When I have the LACIE drive mounted and try and use my DSR-11 to 'View External Video' (over NTSC Firewire), I get the spinning beach ball that won't go away until I power down my DSR-11. If I don't have the LACIE mounted, I can 'View External Video' via firewire, but that doesn't help when my media for my project is on the LACIE. I've never seen this before.
Another weird thing about it: I tried emptying the trash with both the LACIE and DSR-11 powered on. One of the items in the trash was from my startup disk (FCP preferences file) and one was from the LACIE drive (a QT media file). I got the spinning beach ball in the Finder and the trash stalled during emptying. I powered down the DSR-11 and it instantly finished emptying the trash.
Any suggestions? I already trashed preferences... Not totally sure this is even a FCP problem, but this seemed the best place to post.

Well, the main thing was that the DSR-11 was registering in the System Profiler on the laptop. Just mentioned iMovie because that was the only app on that computer that utilizes the DSR-11 and wanted to point out that it was functioning with software.
The bigger news is: I finally got everything up and operational on the G5. DSR-11 connected to rear bus and fucntioning properly - LACIE connected to fron bus and functioning properly. Both devices appear in the System Profiler.
I think the issue was that the Bizarro World was overlapping too much with the Real World. A bunch of disconnecting/reconnecting and 5 or so restarts seem to have fixed whatever problem there was. Thanks for all help - sorry I can't offer a clear cut solution (I think this was just one of those "deadline-based" problems - you know: the ones that appear out of nowhere whenever you have a tight deadline and you're already behind
Message was edited by: Mr. Landers

HT201401 hello there . i was use my iphone and its was working and i found it stuck and after while is turn off .stop working any more .its won`t turn on or connect to computer or charge ... i don`t know what is going on ?

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