HT201406 My phone keeps trying to facetime randomly during phone calls, it will also mute itself and put itself on speaker phone. Anyone else have this problem? I did the factory reset and I am still having issues.
My iphone 4 will randomly try to facetime, mute itself, or put itself on speaker phone during a phone call. I did the factory reset, but I am still having this problem. Does anyone know what may be wrong, or has anyone else had this problem before?
I have the iPhone 4s on Verizon and never had this problem until I recently updated to iOS 7.0.2. I have the same case on it for several months. Yesterday, when I was talking on the phone with someone, it appeared as though I lost the call. But when I looked down at my phone, it was trying to Facetime with someone in my contact list. It happened again today. Different person, but both people have names that start with "A", so they are at the top of my contact list. Very frustrating! So, obviously updating to the latest iOS either did not help or was the cause of the problem.
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My new ipad air crashes a lot and the battery life is a lot shorter than the ipad 1 and 2 i had. Anyone else have this problem?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Mid morning, before Christmas, my iMac stopped downloading all mail from gmail and my personal domain. Only the me.com account is still functioning. Thankfully I am able to access my mail on my MacBook Air but would like to get the problem resolved on my main computer. Has anyone else had this problem?
Hi Susan,
Can you loginto gMail's Webmail in a browser using the same login credentials?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.
Gmail send but not receive...
Here are two steps that have come in handy in related situations
1) login to gmail on your computer or device via a web browser
2) once logged in successfully, go to this URL to unlock:
https://www.google.com/accounts/DisplayUnlockCaptch
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
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POP-SSL is port 995
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SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users. -
My new iPad keeps "crashing" (losing apps, usually not Apple). This requires me to do a reset/erase and restore from backup. Does anyone else have this problem?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
When i'm using facetime or skype video chat, the camera would work just fine for about 5-10mins and then it starts to blink and then just turns into a black screen. Does anyone else have this problem? HELP!
Try Resetting the PRAM
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I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?
I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal. I wish I could remember the command but it's probably best I don't.
One thing we looked at right away was the account name used to dowload the movie. Is it the same as the account name you have saved on your iPad. That's easy to check and would be great if that is all that's needed to correct. Good luck.
Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
http://support.apple.com/kb/HT1414
If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
http://www.apple.com/support/ipad -
I continue to get an error 37 message when trying to restore my iphone 3GS which crashed after trying to upload the last update. Does anyone else have this problem?
Did you manage to fix the issue?
I have exactly the same issue as described above : I installed the update 5.1.1 on my iphone 3GS and since then, I can not turn it on anymore. In Itunes, I get an error 37 when I am doing a restauration and it stops.
This error has nothing to do with firewall : I tried to restore the phone on several computers, including in an Apple reseller and it did not work anywhere.
I spent several hours on phone with the hotline from Apple which arrived to the conclusion that it is a hardware issue, but the phone was working perfectly fine until I installed this update! -
my phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
I have recently got pages and have tried to upload my CV (using pages) to certain graduate jobs and it doesn't seem to register them as still asks me to 'select a file'. Does anyone else have this problem?
Menu > File > Export > Word or PDF
Virtually no businesses have Pages to be able to read .pages files.
Definitely not those with PCs, because there is no version of Pages for PCs.
Peter -
I was just taking a picture on my iPhone 5 when I noticed a purple dot in every picture I took I cleaned the lens and turned my phone off but it's still there . It's annoying ! Does anyone else have this problem ?
Dayanafromca wrote:
! Does anyone else have this problem ?
http://www.google.com/search?client=safari&rls=en&q=iphone+5+purple+flare&ie=UTF -8&oe=UTF-8 -
I bought my iPhone on Friday and when I tried to use it to make a call (after I had left the store) the screen had turned green - as if a green filter had been placed over it. When I turned the phone sideways the color turned to magenta. Anyone else have this problem? I plan on exchanging the phone but can't get there until later this week.
Next time you post here, you might think about using a title and the provide your description below.
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I am suddenly having a problem printing 4x6 photos. The print as though starting in the middle of an 8x10 sheet. I've checked and double-checked the print settings. Anyone else have this problem?
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
it has been 24 hours and Siri still doesn't want to take any commands anyone else have this problem too? and how can I fix it? she just keeps saying there is something wrong and to try again later. I didn't buy this phone to be jipped on any features.
Mine wasnt working either but i saw in another thread that you should try Settings>General>Reset>Reset All Settings. Ignore the warnings, all your settings have to be changed back but you dont lose any media or data, you just have to put your background back and location settings. It fixed Siri for me but dictation still doesnt work. Hopefully it works for you :-]
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I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?
I have random songs that a have paid for but they just disappear, or cannot be downloaded and so on. Sometimes they are indexed wrongly, and can't be found because of that, no work around because also the search function of itunes has gotten totally unusable. Not much fun to be an apple user anymore. I once used to be a very loyal user. My first apple was a Macintosh SE and an image writer II.
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