HT201593 Itunes 12 does not have the "Manually manage music" option
I have itunes 12 and the "manually manage music and videos" is not there. "Manually manage videos" is the only option. I use itunes for work and I NEED a fix. I am unable to drag and drop as well.
Hello there, Jenks855.
When wanting to manually manage content on your iOS device, the Knowledge Base article you were referred from provides some great information and practical steps for troubleshooting:
Manage content manually on your iPhone, iPad, and iPod - Apple Support
Manually add items to your device
Connect your device to your computer.
Open iTunes. Make sure that you have the latest version.
Choose the content that you want to add to your device from your iTunes library.
Drag the content to your iPhone, iPad, or iPod. A panel should appear. Locate your device.
What if I can't manually add content to or remove content from my device?
To manually manage your content, check to make sure that the "Manually manage music and videos" option is turned on. Then:
Connect your device to your computer.
Open iTunes. Make sure that you have the latest version.
Locate and click on your device.
Click the Summary tab.
Click the box next to "Manually manage music and videos."
Click Apply. If you see a message that your device is synced with another library:
iPhone can only add music or video from a single iTunes Library.
iPad and iPod can add music from multiple iTunes Libraries, but video from only one iTunes Library.
If you choose to manually manage your movies and music with the new iTunes Library, the iTunes content currently on your device will be erased and replaced.
You can’t manually manage music while using iTunes Match on your device.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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iTunes should have it when it's connected right?
[also, this is a second itunes since my first itunes on my old laptop is gone. The old laptop broke ): so the first itunes i synced it to is non-existant. Could it be because of that? If so, how do i fix it D: ]
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