HT204074 new iphone giving message it is not authorized to access my library. how can I fix this??? SO annoying. "manage devices" doesn't give me an option to add the new phone.
I made an insurance claim and had to get a new iPhone. I have the 5, not the newest 5s or 5c, the previous 5. When I am NOT plugged into my MacBook I cannot access "my library" of songs that are on my macbook. I can play them through my new phone if the phone is plugged into my macbok but not if I unplug the phone and try to play the songs while I'm away from home. Help!!! I do not see my new phone in the "managed devices". I've restarted the phone and macbook and upgraded to OS7. Nothing is working.
Hello myvinoveritas,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Best of luck,
Mario
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