HT204088 i need to pay billing on my account but i cant pay pls check my account and help me thanks
i need help
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem that only iTunes Support can help you with then you can contact them via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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ipad is disabled because putting wrong password too mant times and it wont connect to itune. error comes when connected saying put your passcode to your ipad but ipad is disabled. tried restoring and same problem. msg on the ipad says disabled connect to itune. i havent connect this ipad to any computer before. please help?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I just updated my iphone4 to iOS5.1 and now I cant use my 3g, everything on my cellular data's right but I cant activate my 3g anymore, can you help me please? thank you! i really need it
Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset.
If this does not work, set it up again as new device, without using the latest backup afterwards.
How to back up your data and set up as a new device -
hello i face broblem with my apple id i need to by something with my mastercard but i cant plese ineed to know the reson
You will need to contact iTunes support for purchasing problems: http://www.apple.com/support/itunes/contact/
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I backedup my iphone 4 to the cloud before upgrading to an iphone 5. I also backedup my iphone 5 to icloud. I can see both phone's backups side by side on the my screen on icloud. But it will not allow me to restore the iphone 4 backup to my iphone 5. I need contacts from the iphone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups to my iphone 5. Is there anyway to get the contacts from my previous iphone 4 backup?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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I need to stop a double download/purchase of Sons of Anarchy Series 2... HELP! no one to call, email support non existent... stuck at airport with 2 downlaods happening
Contact iTunes support:
http://www.apple.com/support/itunes/contact/
They usually respond within 24 hours. -
My iPod Touch 2nd Generation is Disabled. The mesage on my home screen says "iPod is disabled, connect to iTunes." But recently I have sold my old laptop that had all my iPod backup on it, and I have purchased a new laptop. I have iTunes downloaded onto my new laptop, and I have Authorized it with my Acount ID and Password. But, here's my problem, I have never Connected my iPod to my new laptop, and done a Sync. And when I connect my iPod to My computer with my iTunes up on my screen, My laptop trys to Sync into my iPod and a msg box appears on my screen saying that I need to Unlock my iPod before I can Sync. But I cant because of it being Disabled. CAN ANYBODY HELP ME?
Before rettoring you need to place the iPod in recover ymode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
I moved during the summer. I changed to highspeedand & when I set my computer up it told me that my email address was already in use so I had to change it(????) I changed from jkady to [email protected] I tried to change it on firefox but it would not except the new name and I could not get into my old account.I need all my addresses and would like to cancel the old account but I can not get into it. This is very frustrating!!!!! I need my addresses!!!!!!!!
I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
This is just stupid now. -
I need to put my iphone into recovery mode so i can restore it, but i cant turn the iphone off to do this, help please!!
jsmoke123 wrote:
at what point do i plug the phone into the computer?
when the screen goes black release the sleep/wake button, but continue holding home button
PLUG THE CABLE INTO THE DEVICE
do not release home button until an itunes graphic appears on IOS device. -
i cannot connect it to my itunes and the ipod says disabled but itunes says i need to type in the pascode but i cant do anything on the ipod
Try this program to get the iPod in recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
I have a mac book pro and am trying to load microsoft suite it says I need mac ox 10.6 or higher but my computer says there are no updates My computer is currenly
at 10.5.8 what do i doClick here for it.
(114955) -
HT204088 I need to look at my itunes account so I can check a charge.
I would like to check a charge against my itunes.
You can view the purchase history on your account as described on the page that you posted from e.g. via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. If you can't find the charge, or don't recognise it, and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I am owed money from my final bill on my account and have not received payment.
According to my last bill, I am owed a credit of $64.57. Was told I'd receive a check in the mail and haven't received anything.
Your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
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I bought an iPhone from someone and there iCloud account is still on the device. I would like to know how to skip this step or add my own. I have never had an iPhon before so I have no idea what I am doing. Can someone please help me????
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
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can you help me?Please
Having the same problem with my Iphone 4 16g and I did not drop it into the water. HELP
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