HT204266 Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next?

Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75608)

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TS3297 I have tried to buy new tunes from the store on a new computer and it is asking me security questions that I don't know the answers to. How can I reset these security questions to ones that I do know the answers to?

I have tried to buy new tunes from the store on a new computer and it is saying that I have to answer security questions for which I do not have the answers. How can I buy new tunes if I can't answer the security questions please?

https://discussions.apple.com/message/20480446#20480446

TS3297 the iTunes store is making me answer security questions that I don't know the answer to and it won't let me purchase music if I don't answer the questions so what should I do?

Please help me I just purchased an iTunes card and I want to use it immediatly

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

I have purchased songs from itunes before on this computer. Now i am getting security questions that i do not know the answers to. It is saying that it is the first time I have purchased from this computer..

I have purchased songs from the itunes store many times on this computer. Now it is saying that I have to answer security questions that I do not know the answers to before i can download a song. It says because I have not purchased before on this computer, but I have. Can't get past it and just download my songs.

The reset link will show on your account if you have a rescue email address on it, if you only have alternate email addresses then it won't show.
If the country where you and your iTunes account are isn't on this page (you need to be in a country to use its store) : http://support.apple.com/kb/HT5699
then you can try contacting support via this page and explain that you've forgotten your answers, don't have a rescue email address, and your country isn't on the HT5699 page and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

HT1725 When I type in my apple ID to download a song it says it needs additional info for security, and then it asks me two questions that I don't know the answers to. What do I do?

When I type in my apple ID password to download a song it says it needs additional information so I clicked ok. And then it asked me two security questions that I don't remember the answers to. What do I do? I'm so frustrated

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

I want to buy a song but I have to answer a security question but I don't know the answer

I want to buy a song but I have to answer a security question but I don't know the answer

Contact iTunes
Apple - Support - iTunes - Contact Us

TS3297 I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and to contac

I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum.

HT1918 My iphone keeps saying in order to buy a song from itunes, I need to previde the answers to security questions but I don't remember the answers. I've clicked to change it but in order to change it, I need the answers. What do I do?

My iphone keeps saying in order to buy a song from itunes, I need to previde the answer to security questions but I don't remember the answers and i've tried to change it but in order to do that, I need the answers.

You canot easily change your country settings. The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE

I have a question that I think I know the answer to, but am looking for confirmation. I have a dell computer at home that has clip art available on it for putting pictures into documents. Do I need to install an APP to get something similar to clip art?

I have a question that I think I know the answer to, but am looking for confirmation. I have a desktop computer at home that has clip art loaded onto it. I recently got an iPad and am looking for something similar. I assume I need to get an APP for it, and if that is correct, does anyone have one that they like?

Sort of. There is an app called art shop that gives you a place to park clip art. But I don't think you really need it.
If you have a collection of clip art you want available, move it to the camera roll on your pad/ phone, then copy paste into your document the clip you want.
You can get them into the camaera roll by putting them in a single event in your picture library and syncing them over, or e mail them to your self, and save to the camera roll, or send them to drop box, and bring them down that way.
The challenge is getting them all in one place to make it easy for you to find, which is why syncing might be the best approach in the long run.
As near as I can tell there is not a ready made clip art collection in app format laying around.

HT1212 I am trying to download a song from iTunes, and it is asking security questions that I don't remember ever setting up. can you help me

I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884)

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password

Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password.

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Please can someone help, I have a question in my coursework that I don't know the answer to! Explain how PostScript fits into the design process?

Please can someone help, I have a question in my coursework that I don't know the answer to! Explain how PostScript fits into the design process?

The simple answer is that today PostScript really doesn't fit at all into the Graphic Design process, at least in terms of what the graphic designer needs to know.
Historically, though, the PostScript imaging model, first introduced circa 1984 provided the basis for the initial publishing software including PageMaker, Illustrator, QuarkXPress, and even Ventura Publisher. This imaging model included support for continuously scalable text, vector, and raster imagery as well as the concepts of a current transformation matrix that allowed arbitrary scaling, rotation, etc. and multiple color spaces (grayscale, RGB, CMYK, spot, device independent, and color-managed).
The PostScript imaging model was effectively replaced by the PDF imaging model, a significant superset of the PostScript imaging model, by the time Illustrator 9 and InDesign 2 were released in terms of support of ICC color management, transparency, etc.
The fact is that a good graphic designed doesn't need to know anything about PostScript or PDF per sé, but rather about the basics of color (such as issues associated with color gamut and what how that affects display and printing), use of text versus vector versus raster images and why one should keep content at the highest level of abstraction all the way to the rendering (or screen) or RIP process for printing. Some knowledge of typography also helps.
- Dov

I've never made a rescue email, how do I make one and change my security questions

I've never made a rescue email, how do I make one and change my security questions

Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95613)

TS3297 When I download an app from the iTunes Store there are security questions that i don't know. Is there anyway to reset them?

When I try to download a app from my new iPad and my iPhone 5 there are security questions that I may of forgot. But it works perfectly on my iPod . Is there any way to change the security passwords back to something I know ?

It seems to me this is craxy - I can play personal videos and put my pics up on the TV via wireless - but not things I bought through itunes. I guess I ahve to ask myself w hy I would want to keep buying things through itunes if I want to watch them on my TV> If I buy thorugh Amazon prime or netflix, I can watch in either place. SUrely Apple isn't that shortsighted?

HT204266 Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next?

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