HT204384 The Sd chip is downloaded onto a desk computer. Then forwarded to my laptop. Why is the sound so much quieter when I play it.

We direct down load our Messages to SD chip in church, it is then downloaded onto a deskcomputer. From there it is sent to my laptop computer. Why is the volume so low? Seemed to be no problem when we used the USB.

Three things you can try:
1. Clean the superdrive with a proprietory CD/DVD lens cleaner that uses tiny brushes.
2. Perform an SMC reset:
Resetting the SMC (System Management Controller) on Intel-based Macs:
http://support.apple.com/kb/ht3964  and
http://support.apple.com/kb/HT1237?viewlocale=en_US
Resetting your Mac's PRAM and NVRAM:
http://support.apple.com/kb/ht1379
If you are using a Wireless Keyboard:
http://support.apple.com/kb/TS3273
3. Try the free DVD player VLC:
http://www.videolan.org/vlc/
which performs better than the built-in DVD Player.

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