HT2589 when i purchase an app a message tells me that my account has not been used to purchase any app.i am being told to go to account support?how can i fix it

i cant purchase an app even though i already sgned up with my credit card.a promp tells me that i have not used the account to purchase any pp yet.what should i do?

ive been all day long to find a way to solve it but i cant.can somebody please help us>>>

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When i try to sign in itunes tells me my apple id haw not been used before and to review account but get directed to a set up apple id page. any ideas why please

when i try to sign in itunes tells me my apple id has not been used before and to review account but get directed to a set up apple id page. any ideas why please

Could it be that you are using your account on more than 10 devices? Or that more than 10 devices are still connected to your account?
"iTunes Match requires iOS 5.0.1 or later on iPhone 3GS or later, iPod touch (3rd generation or later), iPad, or iPad mini, or a Mac or PC with iTunes 10.5.1 or later. Limit 25,000 songs. iTunes purchases do not count against limit. Access to some services is limited to 10 devices."

TS2890 I have an apple id but when enter it to make purchase, it says that this id has not been used in the itunes store?

how to make a new apple id by using itunes without credit card?

Well you can't fix it without entering a credit card now - or without creating a new Apple ID. If you did not want to use a credit card with your Apple ID, there is a very specific way that you have to create the account. If you don't or didn't follow those steps exactly, you have no choice now but to enter a credit card - or create a new Apple ID without the credit card.
If you create a new Apple ID, you will also need another email address since you have already associated your current email address to the ID that needs a credit card. You also have to sign out of your ID in Settings>iTunes and App Stores before you can create anothe Apple ID.
Read this for more information.
Create iTunes Store account without credit card - Apple - Support

HT4623 My Ipad has locked me out. It says ipad has not been backed up. Needs to be plugged in, locked, and connected to wifi. How do I fix this?

My ipad has locked me out. It says ipad hasnt been backed up. Needs to be plugged in, locked, and connected to wifi. It won't let me do anything. How do I fix it?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
 Cheers, Tom

HT1339 Hi i recently bought an ipod touch 5th generation from a friend of mine i successfully restored it but when i tried to set it up it says that it is linked to an apple id already. my friend moved and i have no way to contact her how can i fix this?p

hello i recently bought an ipod 5g from a friend i had just met, I took the ipod home and factory reset it, but when i try to sign in is says i have to sign into the account that was used to set it up. i have no way to contact her because she moved to arizona to live with her grandparents . i have no way to get the email or password i need help.!!!!!!!!!!!!!!!!!! someone please.!!!!!!!!!!

Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!

When I launch ITunes a window pops up saying that this version has not been correctly localized for this language please run english version?

Can someone please tell me what I need to do. My Itunes won't open up. A window pops up saying that this version is not correctly localized for this language please run the english version.

Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

TS1292 When I redeem my itunes card, it states that the card has not been poperly activated. I received this card as a gift, so I don't have a receipt, and unable to take it back to a store to activate. What else can I do?

When I redeem my itunes gift card, it states that the card has not been properly activated. I can't provide a receipt as it was a gift. Is there another solution?

Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

My app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv

HT5622 Hi, I can't use my apple ID even when down loading free apps there's a prompt saying this Id has not been use in iTunes . What do I need to accomplish? Thanks

Hi, why can't I use my apple ID even downloading free apps there's a prompt message saying " this ID has not been use to iTunes" what should i do?

That usually means that your payment information is incomplete. Even if you want to download free apps, unless you were able to select "None" as your payment option when you created the ID, you still have to enter a credit card.
There is a very specific way that you have to create an Apple ID if you don't want to use a credit card and I am guessing that is what you wanted to do originally, but you didn't do it correctly. The instructions are in this kb article.
http://support.apple.com/kb/HT2534

I cannot get apps from the itunes store and there is a message that this apple id has not been used with the itunes store

i cannot get apps from the itunes store and there is a message that this apple id has not been used with the itunes store

I have the same problem and when I review my account and enter my cc info it tells me "Your request is temporarily unable to be processed. Please try again later." and this is day 5 of trying again later. What the **** is the prob? It isn't the card bc it has plenty of $$$ on it.

I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, I get stuck in the same loop and can't sign in!

I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!

If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.

Since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?

since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?

A Davey1 wrote:
Not a nice answer!
Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
You're ignoring context. On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers. The new Apple Support Communities made things worse by introducing certain inefficiencies. Then came Lion. The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest. (2) When applicable, give a brief answer such as the one that you found objectionable. (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems. I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there. Even doing that, what I posted saved me time that I could use to help someone else.
The people helping here are all volunteers. None of them is being paid for the time they spend here. They all have a life outside of Apple Support Communities. It's arrogant of you to demand that people helping here spend more time than they already do.

AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I do?

AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I dot correct this?

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

My Ipad has a message on the screenthat indicates that the unit has not been backed up for two weeks. When I press the OK icon nothing happens. I tried to shut the unit down and the red slider does not function.

My Ipad has a message on the screenthat indicates that the unit has not been backed up for two weeks. When I press the OK icon nothing happens. I tried to shut the unit down and the red slider does not function.

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo reappears, release both buttons and await restart.

What does the following message mean?"/library/startupitems/comapcpcpestart. has not been started because it does not have proper security settings."

Often when I start up my computer I get the message that an item has not been started "comapcpcpstart" because it does not have proper security settings.

"Insecure Startup Items folder" message appears after logging in

When I sync my iPhone or iPad with I tunes, the music library appears on the device, but 95% of it is greyed out and cannot be played. How can I fix this?

When I sync my iPhone or iPad with I tunes, the music library appears on the device, but 95% of it is greyed out and cannot be played. How can I fix this?

kimberlyfromtopeka wrote:
Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
If the non purchased music is not on your computer, how can it Sync to your iPhone...

HT2589 when i purchase an app a message tells me that my account has not been used to purchase any app.i am being told to go to account support?how can i fix it

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