HT3529 i just created my apple id and i tried to sign in on iMessage but it keeps saying that its already in use,however this is the first time that i'm using my apple id to sign in on any device,what the problem could be?

I just created my apple id and i tried to sign in on imessage but it keeps saying that it is already in use however this is the first time that i'm using my apple id to sign in on any device,what the problem could be?

You must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
FYI, iCal is an application that can display calendars from iCloud (and others) it is not a calendar itself, merely a calendar client. In Windows Outlook is the calendar client.

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I'm trying to set up my iMessage, but it keeps saying "could not sign in . please check your network connection and try again." but i've been doing that!

help me!

iPhone 4 and iPod touch (4th generation): Using FaceTime
http://support.apple.com/kb/HT4319
iPhone 4 and iPod touch (4th generation): Using FaceTime behind a firewall
http://support.apple.com/kb/HT4245

I just created an apple ID and then tried to log in to facetime but, keep getting : an error occurred during activation, try again" can anyone assist?

i just created an apple ID and then tried to log in to facetime but, keep getting : an error occurred during activation, try again" can anyone assist?

i just created an apple ID and then tried to log in to facetime but, keep getting : an error occurred during activation, try again" can anyone assist?

How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes. This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7. HP computer intel Dual Core. Thanks for any help!

Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
David

When you register your credit card for the first time in Mac App store, Does Apple put through a 1 dollar charge to verify the card ?

When you register your credit card for the first time in Mac App store, Does Apple put through a 1 dollar charge to verify the card ? Please I need this answer so as to download the latest Mountain Lion upgrade. Thnx in advance.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Many folks have reported that this is true. However, the charge is not taken to the second step of completing the charge and the $1 revolves back to your account.

I am trying to log on to iwork but it keeps saying that my password is incorrect. I have already reset it and entered my new password and it still is not working. what should i do?

I am trying to log on to iwork but it keeps saying that my password is incorrect. I have already reset it and entered my new password and it still is not working. what should i do?

I really can't comprehend the logic that leads to believe that password for old apple id will come to e-mail for new id. Buy may be I just misunderstood something. Contact Apple for assist with password retrieval. If you can verify yourself as account owner they may be able to help you.

Tried to update ipad2 for the first time. now can´t use the ipad saying i need to turn off `find me`in icloud. HELP

tried to update ipad2 for the first time. now can`t use ipad and it is saying i need to turn off `find me`in icloud. HELP

You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
More > http://support.apple.com/kb/HT5818

HT1689 I forgot the answers for the questions that system answered me to confirm my purchase. It asking me because it's the first time that I'm purchasing using my IPad. Somebody could Help me?

I forgot the answers for the questions that system answered me to confirm my purchase. It asking me because it's the first time that I'm purchasing using my IPad. Somebody could Help me?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

My iphone 4s has switched to the US app store and i have tried to switch back to the UK app store with itunes but it keeps saying i need to spend all of my store credit first is there any way around this

my iphone 4s has switched to the US app store and i have tried to switch back to the UK app store with itunes but it keeps saying i need to spend all of my store credit first is there any way around this

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

I want to save with alt s in the program Exact Online. This function is not working. this is the first time that i use this program with firefox.

Question
I want to save with <nowiki><alt><s></nowiki> in the program Exact Online. This function is not working. this is the first time that i use this program with firefox.
'''edit''', mod escaped the '''<nowiki><s></nowiki>''' to prevent line through question

Submitted too soon... To change your accelerator key for accesskeys to Alt alone (or a different combination), you can change a setting using Firefox's about:config preferences page.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''ui.k''' and pause while the list is filtered
(3) Make sure '''ui.key.generalAccessKey''' is set to its default value of -1 (or right-click and choose Reset if it is not).
(4) Double-click '''ui.key.contentAccess''' to open a dialog box to change the value from its current default (on Windows, 5) to your choice of the following:
* 2 = '''Ctrl''' (Fx default on Mac thru Fx13)
* 3 = Ctrl + Shift
* 4 = '''Alt''' (IE/Chrome/Safari default on Win/Linux)
* 5 = '''Alt + Shift''' (Fx default on Windows & Linux)
* 6 = '''Ctrl + Alt''' (Fx default on Mac from Fx14) (Chrome/Safari default on Mac)
* 7 = Ctrl + Alt + Shift
This should take effect as soon as you OK the dialog, so you can experiment in a separate tab. Other combinations are available if you want to try them. See http://kb.mozillazine.org/Ui.key.contentAccess (inaccessible at the moment?)

I'm a developer and I tried to install IOS5 BETA 2 but it keeps staying "This device isn't eligible for the requested build" even though I have submit my UDID

I'm a developer and I tried to install IOS5 BETA 2 but it keeps staying "This device isn’t eligible for the requested build" even though I have submit my UDID
any buddy can help with this issue??

Ask in the developers forum. This is the iPad User's forum and we wouldn't know the answer to your question.

Please help! My mac randomly restarted straight after a shutdown. As it restarted and loaded to desktop, I received an 'Anonymous UUID' error. This is the first time that it's happened!

Hey guys! I was wondering if you could help me with this 'Anonymous UUID' thing? As I've only had this mac for just over a month, I was a little frightened to think that I may have done something wrong to receive a crash report such as this? Here is the report that I received (Without the UUID):
Anonymous UUID: (Deleted)
Fri Feb 28 10:49:05 2014
panic(cpu 0 caller 0xffffff80084dbe2e): Kernel trap at 0xffffff80084c5ea4, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010dc09ee0, CR3: 0x0000000009648002, CR4: 0x00000000001606e0
RAX: 0xdeadbeefdeadc6e7, RBX: 0x0000000000000000, RCX: 0xffffff8014b7b000, RDX: 0xffffff8014fbb940
RSP: 0xffffff80f8d636e0, RBP: 0xffffff80f8d63790, RSI: 0x0000000000000000, RDI: 0x000000000002204a
R8: 0x0000000000000021, R9: 0x00000000cccccccd, R10: 0xffffff80f8d63910, R11: 0xffffff801a719720
R12: 0x00007fff7ec64000, R13: 0xffffff8019f38888, R14: 0x000000000002204a, R15: 0xffffff8014fbb940
RFL: 0x0000000000010296, RIP: 0xffffff80084c5ea4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010dc09ee0, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80ea588c50 : 0xffffff8008422fa9
0xffffff80ea588cd0 : 0xffffff80084dbe2e
0xffffff80ea588ea0 : 0xffffff80084f3326
0xffffff80ea588ec0 : 0xffffff80084c5ea4
0xffffff80f8d63790 : 0xffffff80084c8697
0xffffff80f8d637b0 : 0xffffff8008471d5a
0xffffff80f8d637f0 : 0xffffff800847298f
0xffffff80f8d63c00 : 0xffffff8008471f0d
0xffffff80f8d63c60 : 0xffffff80087ffbe1
0xffffff80f8d63c90 : 0xffffff80085dbcbd
0xffffff80f8d63ce0 : 0xffffff80085db3a0
0xffffff80f8d63d20 : 0xffffff80085db9dd
0xffffff80f8d63db0 : 0xffffff80085e4747
0xffffff80f8d63e10 : 0xffffff80085dcd2a
0xffffff80f8d63e50 : 0xffffff80087dbf5a
0xffffff80f8d63ec0 : 0xffffff80087ea858
0xffffff80f8d63f50 : 0xffffff800883e363
0xffffff80f8d63fb0 : 0xffffff80084f3b26
BSD process name corresponding to current thread: launchd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000008200000
Kernel text base: 0xffffff8008400000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 11742048137059
last loaded kext at 11507482266712: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8a3cd000, size 49152)
last unloaded kext at 11570179667037: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8a3cd000, size 32768)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.udf 2.5
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS41N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Thank you in advance!

Galadhrim wrote:
Hello guys,
i need help, my iMac got insane after a light shutdown, the first thing that happened is that my sister's account dissapeared, It was deleted
I suspect that teh directory services entry for that account got corrupted but the account is still basically there. is the home directory present in the /Users folder?
, after this I started having issues with Mac OS X, when I pressed "empty Trash", nothing happened, when I clicked again, Finder said that is was being emptied, but nothing showed up, the only way i found to emptying it, was through Terminal, after this, my account is not recognized as an Admin, in System Preferences is labeled as Admin, but my rights, doesn't look as it, when i try to create again my sister's account, I cant because when I click the Lock, for unlocking the settings, it says Authenticating... and then nothing happens the Finder window that asks me my password doesn't show up, this happens with every file or folder that I try to Unlock Authenticating... and the nothing, I hope you guys can help, this is making me mad ;(
sounds like a number of system files got hosed. i would recommend an archive and install.
see this post by kappy for instructions
http://discussions.apple.com/thread.jspa?threadID=1582866&tstart=0
also, make a full backup of your system before reinstalling

I updated to iTunes 12.0.1.26 and I am trying to burn a play list and it gives the following message: disc burner or software not found. This is the first time that I have this problem. Can any one help me please?

I have a Mac Book Pro 2.4 GHz Intel Core i7; Memory 4 GB 1333 MHz DDR3
Mac OS X Version 10.7.5
I updated to iTunes 12.0.1.26 and I am trying to burn a playlist and I get the following message: "Disc burner or software not found" . I have burned lots of CD's and DVD's before and this is the first time I get this message and cannot burn anything. Can anybody help me, please?

Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS2446 iTunes will not let me sign in with my ID, it asks me to use another ID but I ONLY have one? This is the first time that this has happened and as far as I am aware there are no problems with my account.

Why has my iTunes suddenly been blocked, every time that I try to sign in it asks me to use another ID?

Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH

HT3529 i just created my apple id and i tried to sign in on iMessage but it keeps saying that its already in use,however this is the first time that i'm using my apple id to sign in on any device,what the problem could be?

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