HT4053 I inserted the SIM and it says SIM failure. How do I get the SIM out. I got the phone from someone who took out the SIM so I can insert mine.
I am new to the smart phone. I got a used one abut the person took out their SIM card. I put in my SIM card and it shows SIM failure. How do I get the SIM card out?
Look at the SIM card tray.
You will see a small hole.
Poke a SIM card removal tool or small paper clip into the hole until the tray pops out.
Remove the tray.
Similar Messages
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im trying to reset a iphone 4s that i bought from someone. it is in the middle of the restoring process and it says it needs the origional apple id and password. i dont have this and the person i bought it from got it from someone else so there is no way for me to get that info. is there any way around this issue?
No. There is no way around this. Without the credentials used to lock it, you can't use it at all. Return it to the person you got it from and get your money back. Failing that, turn it over to the police. There is a high likelyhood that it's stolen.
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my bluetooth says 'Not Available' how do i get it to work again. I have restarted the computer several times and have replaced the batteries in both the keyboard and mouse and yet it still is not working! please help
I have had the same problem. It was cured by turning computer off and/or restarting it. I am not sure if once was enough. I think shutting down must cut out whatever it is that blocks bluetooth. Good luck
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I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?
If you still have the crashed Win computer, you may be able to recover your music and movies from the hard drive. If you have a friend with a hard drive USB connection kit and a PC, they should be able to help. Otherwise, check locally for computer services that might do that for you (I think Best Buy Geek Squad may be able to help). If the drive itself is in good shape, it shouldn't be too expensive.
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Error message when connecting to iTunes says my new iPad 4 can't be connected as it requires version 10.7 or later. Surely a new iPad already has the latest version, and if it doesn't how do I get it?
Not the iPad - your computer must be running iTunes 10.7 in order to sync. It has nothing to do with iTunes on the iPad.
You can download iTunes for your computer here.
http://www.apple.com/itunes/ -
How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time
How are you dialing these calls?
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How do you get your iPhone to stop connecting to face time while on a voice call? And it also does this when I'm on the phone with someone who doesn't have an iPhone. I look down at my phone while on a call and it says connecting to face time
How are you dialing these calls?
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I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.
See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
?I'm using Adobe Acrobat with the hope of editing a url on the graphic...a simple 3-letter change, save, close and send for printing..how do I get in edit mode to delete 3 letters and insert 3 new letters?
pkg4ibm wrote:
editing a url on the graphic...
Not sure what you mean by that: is that URL in an image, or is it actual text?
If it is in an image, then you need to extract the image, edit it with something like Photoshop, then add it back to the PDF.
If the URL is actual text, I suggest that you remove the entire URL, then add the corrected link. -
My iMessages don't work since updating. It says the Messages database is being upgraded, please wait while it finishes or Quit Messages and relaunch it later. How do I get them working again?
Back up all data.
Quit Messages if it’s running. Force quit if necessary. Relaunch it and test after each of the following steps. If the problem isn't resolved, quit again and go on to the next step.
Step 1
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked
Keep login keychain unlocked
is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.
From the Category list in the lower left corner of the window, select My Certificates. Look carefully at the list of certificates in the right side of the window. If any of them is marked with a red "X" as expired or invalid, delete it. Also delete all items with "iMessage" or "com.apple.idms" in the name, whether valid or not.
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Log out and log back in.
Step 2
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Containers/com.apple.corerecents.recentsd
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Containers/com.apple.iChat
Containers/com.apple.soagent
IdentityServices
Leave the Library folder open. Log out and log back in.
Step 3
Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place.
Step 4
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.iChat
com.apple.ids
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post your results.
If you later decide that you don’t like the results of Steps 3 and 4, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup. -
After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I have the iPhone 4s and Im using straight talk .. It use to say I had 4g now its 3g .. My data is working super slow and the straight talk says not verified, how do I get it verified ???
Hi, JoseN33.
Thank you for visiting Apple Support Communities.
Try the steps in the first article below and see if that resolves your data issue. However, with some carriers settings need to be manually entered in order to access their cellular data network. The second article will walk you through that process.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
iOS: About cellular data network settings (viewing or editing the APN)
http://support.apple.com/kb/ht2283
Regards,
Jason H. -
I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I have a damaged iPhoto software, I bought the apps, and it says its installing, how long will it take to install? How do I know if its installing
I use the Download Statusbar add-on for exactly the reasons you are mentioning. See the demo here
[http://youtu.be/BUDqWrJ-Vao Using Download Statusbar]
To install the addon, see
[[Find and install add-ons to add features to Firefox]] -
I have my my original itunes on my old computer that doesnt accept CD's anymore and My new computer has some of the old songs and some new songs. How do I get all my old content on the new computer and still keep the new content? I also have a few different ipods and I want to have all the songs on all of them but it wont let me. I have read millions of the help articles and still cant figure it out. When I plug one ipod in it says it is going to delete all the old info to sync and cant just add the songs? Frustrated please help!!
Copy everything from the old computer or your backup copy of your old computer, to your new one.
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