HT4061 How can I get out of this situation? I am out of ideas and DESPARATE

I tried to update my iPhone 4 with the latest update iOS 7.1 or whatever it's called and it wants me to restore my phone. Well it didn't ****ing tell me that before I downloaded the mother****er and I don't have my phone prepared. Basically I NEED the info on my phone and I can't lose it, but Apple support keeps asking me for my **** serial number and I have no way of getting the message across to them that I CAN'T FIND MY SERIAL NUMBER BECAUSE MY PHOOOOONE IS INUSABLE RIGHT NOW. Someone please help, SOON. I'm a college student who needs his phone for emails about class, texts from organizations and general use. Please, I can't afford a new phone at the moment and I'm VERY frustrated with the fact that I'm probably without all of my contacts and email info and everything else.

iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Sounds like you will need to restore you iPhone using iTunes...  http://support.apple.com/kb/HT1414

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