HT4623 I have the iphone 4 and update and is now stuck on the home screen where the apple comes I can do
please i need urgent help
Try to restore the device in iTunes. If it isn't recognized, try Recovery Mode. http://support.apple.com/kb/HT1808
Similar Messages
-
What does a '0' mean on the home screen where the 3G icon usually is?
What does a '0' mean on the home screen where the 3G icon usually is?
That's the icon for GPRS, no EDGE. You have three available data-modes on all 3G-enabled iPhones (3G, 3Gs and 4): The little circle or o for GPRS, the E for Edge and the 3G for UMTS. No icon at all means no data-transfer (no MMS, no Visual Voicemail, no Internet and so on).
-
Computer crashed and is now stuck on a grey screen with the apple logo and pinwheel. What do I do?
Computer crashed and is stuck on a grey screen with the apple logo and pinwheel turning
Please helpTake each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have an Iphone 3gs wi-fi problem. When I try to access my home wi-fi network the phone looks for the network, finds it, but cannot lock it in. The check mark flashes a few times then the phone tries again to connect. This only happens with my home wi-fi. Any suggestions on how to fix this problem. I have re-booted the phone and the router without any luck.
SOLUTION!
I've been suffering from this problem for a few months. I tried everything suggested by everyone, and then, today, I had a mad idea.
I used to work in a room in the house that's about 12 metres away from the router. It's on the next storey up and horizontally about 8 metres away. The problem started when I began to work in the same room as the router.
Today I became so frustrated that for some reason I walked into a room about 8 metres away on the same level - Guess what? I connected with no problem at all. Feeling full of joy I walked back to the room where the router is located - Dropped internet connection within a few minutes! Walked back to the the room that's 8 metres away and, hey presto! I have a connection. I now realise that the problem was that I moved too close to the router.
I can think of no logical explanation for my experience, but empirically it seems to work. Does anyone have the faintest idea of why this should be the case? In the absence of an answer I think I may have to start believing in fairies at the bottom of the garden - I'm just off to set a meal for them.
By the way, I don't know if it has any significance, but the router is a BT Infinity router that has replaced the incredibly unreliable Virgin Media cable connection -
My iPad2 has suddenly begun displaying duplicates of the icons on my home screen all stacked atop one another in the upper left corner. What can I do to return to normal operation?
Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Why does my iPhone say "Damaged" on the home screen where the date should be?
I have never dropped my phone and it doesn't have water damage, not even exposure to high humidity. I always have it in a case and it still have the original screen protectors on it! There is not a scratch on this phone and it's only 6 months old! I didn't buy the extended warranty but I should still have the regular 1 yr warranty though right? How can I use this with out being charged for the darn phone call to apple?
I have never dropped my phone and it doesn't have water damage, not even exposure to high humidity. I always have it in a case and it still have the original screen protectors on it! There is not a scratch on this phone and it's only 6 months old! I didn't buy the extended warranty but I should still have the regular 1 yr warranty though right? How can I use this with out being charged for the darn phone call to apple?
-
iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
I have 2 iphones syncing on one computer and on the same apple ID.
Before i updatad my Itunes to the last available update and my Iphones to 5.01
i had no problem draging jpg. and mp3 files into my iphones DCIM folder (the picture folder that opens
when conecting to Itunes). Since my updates Itune wont let me drag and drop any files' even pictures that
were taken with my Iphone on 4.3.3.
Please help as we have no itunes music in Israel, only apps and i cant copy any of my old music from my computer
to my iphones.
If it helps, i am using a pc with 32 bit windows 7.
Other from the obove Itunes works fine and does sync pictures from my computer to my Iphone from "my pictures" folder.
Thank you for your time
Yoni Bliss
[email protected]The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.
-
i have an Iphone 4 16gb and updated the IOS 6.1.2. after the update my 3G is not working at all??. can you please suggest what can be done to rectify this problem?
I have the same problem. After updating to 6.1.2 my iPad 3,2 will not find Verizon network. It just says "Searching..." for ever. Any thoughts?
-
My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I found my computer won't let me! Any ideas?
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I have an iphone 6 plus and have completed all the updates. I have Uconnect on my vehicle and use have to have MAP in order for it to work. I have read you do not have to turn on MAP it automatically turns on with bluetooth. But it still does not work. Thank you in advance for any suggestions!!
Hi janis77,
Thanks for the question. After reviewing your post, it sounds like you are having trouble connecting to your car. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Please help. I can't use my iPhone 4G with it's updated new iOS7. I can't remember my passcode and it stays at "iPhone is disabled". Have I lost the use of my iPhone forever? It's an iPhone not iPad.
Message was edited by: diana135HT4061 Help! I've updated my iPhone 4G with the new iOS7 update and entered the passcode in it and now my iphone is diabled because I can't remember the passcode and the screen keeps showing "iPhone is disabled". Have I lost ever having no access to my iPhone?
-
Can I recover notes I accidentally erased from my iPhone? I have the newest software and updates and I use iCloud.
Is your carrier still AT&T? What error message do you get when you try to activate it?
Have you tried a new SIM? Was the phone jailbroken? Was the computer you used to update it ever used to jailbreak a phone? In general, this problem is caused by one of the following:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer. -
I have an iPhone 4S with sprint. I had to replace my phone after the new update killed my wifi button and wouldn't let me turn my phone off. Since I've had my new phone, I haven't been getting 3G. I have tried resetting my networks, Turing airplane mode off/on and restarting my phone. Nothing seems to work. Any info on what I should do next would be great.
If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.
Maybe you are looking for
-
Help required when using Function module F4_INT_TABLE_VALUE_REQUEST
Hi, I wrote the logic as follows. Select-options: s_lgart FOR pa0015-lgart. SELECT lgart FROM t512z INTO TABLE it_temp WHERE infty = '0015' AND lgart IN rlgart. IF NOT it_temp[] IS INITIAL. SORT it_temp BY lgart. DELETE ADJACENT DUPLICATE
-
Can't Open ACR files from Bridge in Photoshop CC 2014
I Can't Open ACR files from Bridge in Photoshop CC 2014. I have uninstalled the programs, and all other versions of PS several times, but no matter what I do, I can't open a raw file I have opened in Bridge, in PS CC 2014. I have to click Open in Ph
-
Older Powe Mac pro NIC Failure Workaround Wanted
I have an older PowerMac Pro (G4 dual mirror door) that is a good robust machine able to rip Vinyl to digital. The machine is run occasionally when I have the urge to make a digital transfer of a favorite record. While idle, the on board NIC has fail
-
"You have been logged out. Please login again."
I keep receiving this error when trying to login in with my Adobe ID and password via the BC Login Page . There is a green textbox which appears to have a successful login but it does not direct me to the BC interface page. I've already changed my pa
-
Monitoring and Alerting tools for Business Object Data Integrator
Hi, We have Business Objects DI installed in AIX 5.3 environment. Please advise any type of monitoring and alerting tools for DI. Monitor tools to monitor Job servers(like job service and web services running properly) and also to monitor long runnin