HT4623 Twice I have connected my IPad to my computer and requested the upgrade to IOS 5.01 and twice I have not for some reason received the upgrade. What is going on and what am I doing wrong? I can't get some Olympic apps that require it.
I do not seem to be upgrading to IOS 5.01 correctly - twice I have connected to my computer and received notification that all current upgrades are being added but when I try to download apps that require 5.01 I am told that I do not have a system that is upgraded for this. What is the problem and how do I remedy it?
See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom
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