HT4623 when i get a call or make one I have to use the speaker phone.I hear nothing after the phone rings but when I  hit the soeakerphone icon i can hear the caller but so does everyone else.

When I receive or make a phone call, I have to hit the speaker phone icon to hear the conversation and so does everyone else around me.
My phone was perfect until I updated to the newest version.
The person making the call can hear me, but I cant' hear them until I push the speakerphone.
Any resolve to this please and thankyou.

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

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