HT4623 when trying to update,its saying cant update because of storage ive deleted nearly all my apps so i'm not happy.
Wont let me update ios 7,keeps saying storage,i cant delete any more apps lost about 20 now.
Go to general > usage in your settings app. that will tell you what your space is taken up by.
you can't just hack at your apps and expect to solve a problem if you've got 8GB of video.
Similar Messages
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HT4623 I tried to update and now my screen is either all white or blue, I get nothing else
I tried to update and now my screen is either all white or blue and i get nothing
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Not had any other probs with it - have the 2 laptops, 2 ipods and 1 ipad registered and was told that was ok as 5 was maximum however one of the laptops has now been gotten rid of but I don't know how to check what is and isn't authorised for use..
My laptop recently tried to update software, failed and told me to uninstall and re-install which I have done and tried to do but again, the install has failed several times..
Please can someone help as I now don't know whether I have lost all my music and films... I will be gutted if this is so..
Thanks
HazelHello Emeraldh,
Sorry to hear about your troubles.
I think I'm reading two questions, but I'm not sure.
Did you want to know how many devices you can have authorized with an Apple ID?
Not had any other probs with it - have the 2 laptops, 2 ipods and 1 ipad registered and was told that was ok as 5 was maximum however one of the laptops has now been gotten rid of but I don't know how to check what is and isn't authorised for use..
Are you using Windows Vista on a Dell, HP, or another Windows (Microsoft) based laptop? Or are you using a Mac?
My laptop recently tried to update software, failed and told me to uninstall and re-install which I have done and tried to do but again, the install has failed several times.. -
ive got an ipod touch and im trying to update it im using a laptop ive used for quite a while now but its coming up with the message that u get when u dont normaly use that computer. so i tranfered all my apps to my laptop when i update it will i be able to transfer all them apps back onto my ipod?
- Yes. If you also want to retain app data, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore from that backup. The restore will also update the iOS.
- However, what was the error message you received? Maybe we can fix that. -
When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
trying to activate my iphone 5. when connected to itunes its says i need version 10.7. but when i try to update, it says that im current at 10.6.3.
iTunes version 10.7 requires at least Mac OS X version 10.6.8 if you're running a Mac, or Windows XP Service Pack 2 or later if you're running Windows.
Is your computer up-to-date enough for iTunes 10.7? -
HT4623 I keep getting an error when trying to update my iPad 2
I keep getting an error when trying to update my iPad 2
http://support.apple.com/kb/HT4623
Can you please describe this error? What, exactly, is happening? What, exactly, does the error message – if any – say? -
When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?
We need a bit more information to help.
Are you trying to update your iPhone using iTunes on your computer? If so, did you make purchases through the iTunes Store or App Store on your iPhone, and fail to sync them with your computer? That is the likely meaning of what you are seeing. If this is true, the purchases would be added to iTunes in your computer before the upgrade proceeds. -
When trying to update my iPad on iTunes I keep getting a message that the download has stopped because the file is full. There is plenty of space on the iPad. Also, the message says to check the settings. What am I supposed to check in the settings? What do I do now?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
My ipod touch version (4.3.5) has a problem. When trying to update my device to ios 5.1, i backed up my device and clicked "Update." but when i did, several pop ups appeared and i clicked yes or continue, but no cancel. Then, when the pop ups stopped, something else popped up and it says"backing up ____'s ipod" but that took like 5-12 hous to complete! And when it finally finishes, nothing happens. My ipod is the same, and nothing has changed. Am i doing something wrong? please help me! By the way i am using a pc not a mac. And now my ipod touch just says "Sync In Progress" And in the slide to unlock it says "slide to cancel" :|
Maybe here:
iOS: Troubleshooting backup issues in iTunes
To recover now, close iTunes, use the Task Manager if necessary, disconnect the iPod and reboot the computer. They try restoring the iPod.. You may have to place the iPod in Recovery Mode to allow the restore. -
I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanksHi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?
Check For Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg -
Ive gotten this when trying to update while connected to iTunes and when I tried to update through general.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
when trying to update my iphone 4S software to OS6 on itunes on my pc, i get an error request saying that i do not have permission to access the required resource?
Are you using iTunes version 10.7?
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