HT5625 I backed up my phone before I tried to transfer to a new i-phone. Where did y photo stream go. It did not transfer.
I backed up my phone to icloud before I sent it in for a replacement. Cannot find my photos on the backup. Where could they have gone?
Photo stream photos are not included in the backup, only camera roll photos are. In the future, if you want to back up photo stream photos, save them to the camera roll before backing up.
Similar Messages
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I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?
IF you had icloud backups and Camera Roll turned on in Settings on the wet phone, then you can restore that backup to an iOS device, but not a computer.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Once you get a replacement phone...
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US -
I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??
Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.
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Hi i want to upload my music from my i-phone to i-tunes so i can then transfer to my new samsung phone. However my i-tunes is linked to another computer which i no longer have. PLEASE HELP!!!
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purchases
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I just downloaded iOS8. Where did my photo stream photos go??? How can I get them back?????
I just downloaded iOS8. Where did my photo stream photos go??? How can I get them back?????
If these were photos that were only in the Photostream folder of your Photos app, but not actually part of the Photostream itself, then the iCloud Photostream only holds the past 30 days of photos.
Use the iCloud Control Panel (if you're using Windows, download it here: iCloud for Windows - Apple Support), to see your actual iCloud Photostream.
Your device will hold the Photostream photos until they are removed, but you should never treat your device or the iCloud Photostream as permanent storage. You should be importing them to your computer on a regular basis for safe keeping. -
I have been streaming videos and music from my phone and iPad. I just got a new MacBookPro and when I try to stream from it, I get the mirror image, but no sound. ????
Hi Avonbikerider,
If you are only having the audio issue when Airplay Mirroring from your MacBook Pro, you may find this forum discussion helpful:
Apple Support Communities: No Audio when Airplay Mirroring from Mac to Apple TV
https://discussions.apple.com/thread/4167956
Regards,
- Brenden -
Why did my photo stream (iCloud photo folder) all of a sudden disappear (and never came back)?
So, one of my photo streams (folder) have disappeared today all of a sudden (with others too) and it never came back, unlike the other ones :/. I don't know how come (though( :/. It included most of my trip photos (for this month). Someone plz help!! ;(
Photo Stream in iCloud is not your storage area, it's only for your convenient to stream photos to other Apple devices you might have.
1000 photos for 30 days, so you have enough time to backup important photos.
Read this:
http://support.apple.com/kb/HT4486 -
I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,
First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
New i phone refuses to sync with itunes using pc
I solved my problem with new i phone not wanting to sync with i tunes on p.c. I was using a generic brand usb cable,and not the original one i recieved from apple.I swapped-out the no brand name usb for the original apple brand usb cable,and my I phone synced flawlessly,i'm so happy.the onle change i had to make to my info was my i phone needed to be checked as new,and not the original in the i tunes phone info./recognition starting stage of i tunes sync.it was all a result of generic usb,non apple brand usb cable,how simple,go figure....
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Im having trouble restoring my information back to my phone. I have my daughters. I deleted the information and tried to restore back to my phone by goinginto setting and restore but it giving me back my daughters information.
Is your backup on your computer or do you have an iCloud backup?
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I just got a new iPhone 5. The sales person helped me transfer some photos from my MacBook Pro to the iPhone. Now, I can't get iPhoto to move photos from Photostream to events. Help!
Make sure you have iPhoto's Photo Stream preferences set as follows:
What happens when you drag photos from the Photo Stream window in iPhoto onto the Events icon in the left hand pane? That should import the photos into the library.
If it doesn't thenTry the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto, reset its various preferences and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
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How do I get my voicemail back like it was before my iphone 4 updated please help
You contact your phone carrier voicemail is a carrier feature. You contact yoru phone carrier voicemail is a carrier feature. You contact your phone carrier voicemail is a carrier feature.
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Where did my photo stream pictures disappear to after I backed up my iphone4s to retrieved deleted text messages. I need them back to my phone.
Or ask in the iTunes forum which you use to backup iPhone contents.
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I need to remove an I phone from my devices that I have previously used then passed on to a family member. This I phone can still delete my contacts on my new I phone and I need help, please
Why don't you wipe the iPhone first before giving it away?
Read this:
http://support.apple.com/kb/HT5661 -
I do not have enough memory to update phone. My camera roll is taking up over 8gb of memory so if I delete the photos will they also be deleted on my iPad
You should download all of your photos to your MAC/PC. The copies on your ipad are probably the ones in photo stream and they are not the full resolution originals. They will also gradually be replaced as photo stream only keeps last 1000 photos taken.
Download the photos, then erase them from your phone. And while you're at it, make a full backup of your phone in iTunes before doing your update. And then do the update through iTunes.
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