HT6010 I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet
I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Similar Messages
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I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?
The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.
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I have tried to update my Iphone 4S today to IOS 7.0.6 and now my iphone wont connect to itunes as it says that it is detected that it is in recovery mode and needs restoring. How do I restore it? I cannot get my phone on at all?
Click restore in itunes.
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I keep trying to update but a little box pops up and says it wont allow me. Also before i try to update it says to transfer my apps on to Itunes, how can i do that!? Please help.
Syncing your phone should transfer everything where it needs to go.
What exactly is the error message you get? You may need to restore the phone before updating.
First be sure you have synced and there is a backup. To be sure there is a backup, you can right-click on the iPhone in the left navigation under Devices and select "Backup"
Second, click "Restore" and follow the prompts
Third, select the most recent backup from which to restore the phone.
Fourth, sync the phone.
Fifth, try updating again.
Good luck! -
trying to update to ios6 on iphone 3gs but keep getting error code 1403
Try updating over Wi-Fi:
Settings > General > Software Update. -
having attempted to upgrade to iO7 latest op system,the Ipad has stuck on the Terms & conditions page.It will not accept my agreement to terms and conditions or allow me to read them.
Ideas please on how to get it to work again,which will have to be via my lap top!
It sound as if the iPad is woking in the background-i.e.receiving eMails.Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Hi....I have tried to update my iphone 4s from 5.0.1 to 5.1 using itunes 10.6.1 on windows and it keeps on failing...any help...?
attiefrommars wrote:
any help...?
Replace user... problem will likely go away. -
Trying to update to iOS 6 - no joy - keep getting error message! What up??
Trying to update to iOS 6 - no joy! I keep getting an error message that udate failed.... What up??
I Tried for three days to download iOS 6 and kept getting error 1403. I finally went to the apple store and they couldn't figure it out either.
I finally got it to download and all I did different from the other 100 times was I went into settings and on the Bluetooth setting I put NO. Not sure if that's what did it but that was the only thing different that I did. -
I have tried to update my iPod Touch 4G to the latest update, I currently have iOS 4.1. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?
Thanks in advance
AdamIf you get a network timed out error, try disabling the security software on the computer during the download and install.
You can also try a direct download andinstall by:
iPod, iPhone and iPad Firmware Download
Nera the top of the page aretheinstructions for selecing the download for the install. -
After updating my iPhone 4s to iOS 6.1, Verification Failed: "An SSL error has occurred and a secure connection to the server cannot be made." My wifi connection works; the icon is present at the top left. But Internet apps won't connect, be it Safari, App Store or Facebook & instagram. Push notifications also work so posts from Facebook and Instagram still pop-up. Does any one have any ideas? Thanks.
I have the same problem. Worked fine on Friday. My VPN or any ssl site do not work on my iPhone 5. Both work perfect on iPhone 4 and 4s
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I was trying to update my iOS to 7.1 but I can't, I have internet connection but if requires WiFi? before I can update my OS just using my phone internet but now I can't. Does OS 7.1 really require WiFi? Thanks!
The iPhone requires wi-fi to update if you try to update over the air, since the phone needs to reboot, thus disconnecting itself. You can update via iTunes and the computer, but you would not be able to tether to the phone for the internet connection, since the phone would disconnect. So, you can either update via wi-fi and the phone, or you can update with a computer that has an internet connection other than the phone.
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hie there Actually um trying to update new iOS 7 for my iphone 4 but when i press the button to install new software suddenly it appears why " iOs 7 failed verification because you are no longer connected to the internet " even my phone is already connected to net
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
I have two iPads one has iOS 7.0.4 the other has 5.1.1 have tried to update the 5.1.1 but keep getting message no update available
The first generation iPad can not be upgraded beyond 5.1.1
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i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?
edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.
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hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!
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