HT6162 ios 7.1 keeps playing video in background even when you are on call

I updated my phone5 to ios 7.1 yesterday and found a bug, i was watching a video on phone5 and got a call which i attende obviously but my video was still playing in the background which was real annoying. Not sure if it's happening for you all or just me.

Hey Gjobson,
Sorry to hear that Touch ID is not working for you. To get pass this, check out the troubleshooting in the article below to get this sorted out. If you still have issues, You may need to take it to an Apple Retail Store or Apple Authorized Service Provider.  
Use Touch ID on iPhone and iPad
http://support.apple.com/en-us/HT5883
Get help with Touch ID
Make sure that you're using the latest version of iOS.
Make sure that your fingers and the Home button are clean and dry.*
Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. If it does, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on. Also make sure that you've enrolled one or more fingerprints.
Try enrolling a different finger.
If you can't enroll any of your fingers, take your device to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for help.
Take care,
-Norm G. 

Similar Messages

  • HT4211 My audio apps keep playing in the background after I answer a phone call. How do I turn this off?

    My audio apps keep playing in the background after I answer a phone call. How do I turn this off?

    Hello BobWeaver,
    It sounds like we need to troubleshoot the software on your device as that is not expected behavior.
    I would perform steps 1, 3 and 5 from the iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/. If you get to step 3, then I suggest closing all the apps. Here is step 1 to get you started:
    Restart iPhone
    To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
    Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
    Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
    If your device does not turn on or displays a red battery icon, try recharging next.
    Cheers,
    Sterling

  • Music and comercials keep playing out my speakers, even when everything is closed. What is going on?

    My computer can be on while i am working or be on hibernate mode, or stand-by. But at random times throughout the day or night, it will just start playing music, commercials, or news broadcasts. I can't see anything on my computer, I can only hear it. It does stop if I disable my connection though. But as long as I am online, it plays.

    You can also check these for the disabled XULRunner 1.9.1 extension (considered malware) in your system details list.
    *[[/questions/743526]]
    *[[/questions/749007]]
    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • What are some of the best iOS apps can remotely played videos, audios, photos and text files from a NAS hdd connected to Airport Extreme USB port? And how to configure this setup?

    I have already set up NAS hdd as connecting it at USB port of Airport Extreme, i also want to remotely access it from iPhone, so what's the next step? What are some of the best iOS apps can remotely played videos, audios, photos and text files from the NAS hdd and how to configure this setup?

    *Edit - I am not able to connect to the NAS when hardwired to the airport extreme.

  • Bookmarked videos keep playing in the background

    --when i bookmark a video from you tube or anywhere else--the video keeps playing in the background--there is no tab--this happens with certain flash sites as well--i remedy the problem by restarting the browser or making a non video bookmark right after---

    Hi,
    Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u '''Use hardware acceleration when available''']. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.
    [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
    [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
    [https://support.mozilla.org/en-US/kb/Options%20window Options]

  • Plugin-Container keeps playing video sound after I close the tab/window

    Plugin-Container keeps playing video sound after I close the tab/window. I have to shut down the process to make the sound stop.

    Try disabling hardware acceleration. Many visual bugs can be attributed to issues with graphics drivers.
    (Firefox -> Options -> Advanced -> General -> [ ] Use hardware acceleration when available)

  • Firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result.

    firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result. Why do I have no sound. Computer plays I-tunes and all other sounds, just no web browser sounds.

    Glad you seem to have sorted things out.
    The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

  • I make videos using my go pro hd camera, but when i export it only half of my 3 min video shows up with the audio playing in the background, plus when i try to select the quality in the export options it won't let me select 720p or 1080p?????? help!!!

    i make videos using my go pro hd camera, but when i export it only half of my 3 min video shows up with the audio playing in the background, plus when i try to select the quality in the export options it won't let me select 720p or 1080p?????? help!!!

    What you could do now is break up your video into smaller parts and render them out, then assemble them again as a whole.
    I know this is not the best fix, but it might work.
    You can duplicate an edit in the main screen, then delete the last bits and export,
    do the same for the other half.
    Then import the two bits (or more if you need) in a new edit.
    Out of curiosity, can you post what format the video is in?
    Copy a video straight from the camera to your computer.
    Open it in Quicktime player, and with out playing type Apple + i
    or Control + i for PCs
    It should tell you lots of info about the video, and might help us to see what is wrong.
    This is what it looks like:

  • Can not play videos in background with iso 6

    I have updated my iphone 4s to iso 6 operating system. I am not happy this this new operating system. Anyway, i have a problem playing videos in background after the update.. I was able to play youtube music in background with iso 5.1 but not with iso 6..

    Hei eidnolb (what ever u nickname means)
    I can give u this answere on u quest:
    Under Run Without Permission i can find Shockwave Flash Object:
    Status: Deactiveted (in Norwegian language)
    Version: 10.2.159.1
    What will u recommand me to do now?
    And i'm the one that should say thanks!

  • When you are pulling music from a hard drive and it says music can not be found, is there a way to stop it from doing that every time I play music from my computer? It used to find all music now it only finds 1 song at a time

    When pulling music from a harddrive and it say music can not be found, is there a way to stop this from happening every time I play music on my computer? It used to find all music when serching for song but now it only finds 1 at a time. I have over 2000 songs so I can't go through this every time.

    1) However I do not want to move my itunes Music onto the flash drive, only my Movies, and want to keep my music on my hard drive.
    Is this possible?
    Yes
    2) Do the MacBook Air's not have a separate program other than itunes that can play movies? If so, is there a program I can get to solve this problem? I went onto the App Store to see if there was something I could download, but all the apps were for creating DVD's, not simply playing them.
    If you can play the movies in iTunes, you should be able to open the movie files using Quicktime, which should already be on your system.  If you have already transferred the files to your flash drive, open the flash drive in Finder, and hold control when you click on the movie file (or right click if you have the enabled) and select Open With Quicktime Player.  This should play the movie directly from the flash drive. 
    If you want to set all .m4v files to open with Quicktime by just double clicking on the file, you can follow the steps here: http://www.tech-recipes.com/rx/2573/os_x_how_to_change_default_application_to_op en_file_type/
    3) If 1. & 2. questions are solvable, will it then be safe to delete the movies from my itunes?
    You can move the TV shows to your flash drive by dragging them from the iTunes window to your flash drive in Finder or the flash drive icon on the desktop.  When you are sure everything is transferred over to your external device, you can delete the movie from iTunes.  I recommend playing the videos from the flash drive first before deleting them in iTunes. 
    To delete the videos from iTunes, you can highlight them and press the delete key on your keyboard.  In the next prompt, you would want to move it to the trash so that it is deleted from your internal hard drive.  
    I hope that helps!

  • I am trying to download itunes 10.6 and keep getting this error message, "The feature you are trying to use is on a network resource that is unavailable to a folder containing installation package itunes64.msi".  What do I need to do?

    I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi".  Where do I find this or how do I get it?

    "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • My itunes account keeps giving me this Error message. "You are signed in with a different Apple ID than previously used with podcasts. I only have one Apple ID. What do I do?

    My itunes account keeps giving me this Error message. "You are signed in with a different Apple ID than previously used with podcasts. Do you want to sync these podcasts subscriptions and stations with "gajppl""  gajppl is my only Apple ID. What do I do?

    Please sign out of the iTunes Store by selecting
    Store ▹ Sign Out
    from the iTunes menu bar. Then sign back in.

  • Is there any way to keep the flash from going off when you receive a text or other notification?

    I have an iphone 4s.  Is there any way to keep the flash from going off when you receive a text or other notification?  I keep it next to my bed at night and keep thinking there is lightning when something comes thru.  LOL

    Go to Settings>General>Accessibility and turn LED Flas for Alerts to Off.

  • My Macbook is not playing sound unless i have headphones in. The light in the headphone plug stays on even when they are not plugged in. How can i fix this?

    My Macbook is not playing sound unless i have headphones in. The light in the headphone port stays on even when they are not plugged in. How can i fix this?

    You might need to clean the headphone port (I was in the same situation and this worked for me).  Dirt, dust, and debris accumulate in the port and eventually the computer registers the debris as headphones being plugged in.  After cleaning the issue was resolved.

  • How to keep first form window state maximize when you called the second for

    HI,
    how to keep first form window state maximize when you called the second form ?
    Thanks

    Here is sample of doing this.
    Chris

Maybe you are looking for

  • Error while creating an admnistrative profile

    Hello All, I am setting up the SAP etweaver Mobile 7.1, in a process i have come across a scenarion where i will have to set up the admnistrative profile for my user. I have followed the following steps Procedure Log on to the NetWeaver AS and start

  • Current Mac Mini and HD decoding

    Hi there, I am considering buying a Mac Mini as an HTPC to connect via DVI->HDMI to an LCD TV. I was wondering if any of you has experience in playing HD content on a current generation Mac Mini and how does the Mini cope with it. Please note that I

  • Why is the text in the panels so small?

    I am new to Indesign. In fact I am evalutating for use at my company. The panels are pretty much unusalbe, the text is way to small. It looks like it is about a 6pt font. Please someone tell me there is a way to change this.

  • Problem to get count from resultset with select count(1) like query

    Hi, The snippet of code is like this ...! preparedStatement = connection.prepareStatement("select count(1) as count from acf_users where acf_user_name like ? and acf_user_password like ?"); preparedStatement.setString(1,stringUsername);              

  • Add Role to Role Category

    Hello Experts, my scenario: 1) AD Group Reconciliation Task 2) Auto creation Role category "AD Roles" if it doesnt exists 3) Auto creation Roles based on AD groups in "AD Roles" Role category Ive already done auto creation role category and roles in