HTML E-mail Display Problems?

I had never seen this before, but it has now happened to me twice today. I received HTML e-mails from two different senders, and the last part of the text (HTML code) was displayed ABOVE the beginning (and some of the graphics). After a period of time (hours for one of them), it displayed correctly (why it suddenly displayed correctly at that point is beyond me--I can't figure out if there's a trigger for it). This is a Gmail account, if that matters, and it's an iPhone 3G with 3.1 installed. Any ideas?
Message was edited by: flipperman

rembsen wrote:
- Sender has got Outlook (at least 2003)
- Mail service is Exchange (at least 2003)
Looks like there is a common theme there. It is probably just that the original message has been corrupted somehow. Some mail clients try harder to understand corrupted data than others. I can't really tell from your original post. With mail messages, you really need to have the original data, not copied and pasted and not forwarded. If you have such a mail message, save it as raw source, put it into a zip file, and e-mail it to me. I can tell if it is an Apple Mail problem or a MS problem. If it is an Apple problem, I can file a detailed bug report on it. You can find an e-mail address for me by Googling my nickname.

Similar Messages

Viewing HTML e-mail and problems with = (equal sign)

Good day,
I am having problems with apple mail rendinering html e-mail messages. There are extra = in the message body. The = appears to be line continuation character in the HTML. I have no problems viewing the message in Thunderbird or Entorage, but Mac Mail is a problem. The = appears to be displayed as a literal rather than part of the html reconstruction. Any thoughts as how to resolve this issue?
Here is the source of the message.
Received: from [67.17.248.27] by vms047.mailsrvcs.net
(Sun Java System Messaging Server 6.2-6.01 (built Apr 3 2006))
with ESMTP id <[email protected]> for
[email protected]; Thu, 18 Oct 2007 20:48:18 -0500 (CDT)
Received: from rhlxprd2.somecompany.com by [67.17.248.27] via smtpd
(for relay.someisp.net [206.46.232.11]) with ESMTP; Thu,
18 Oct 2007 21:48:17 -0400
Received: from rhlxprd2.somecompany.com (unknown [127.0.0.1])
by rhlxprd2.somecompany.com (Symantec Mail Security)
with ESMTP id 4EF591901B4; Thu, 18 Oct 2007 21:48:16 -0400 (EDT)
Received: from INEXCCL1.somecompany.com
(inexcbe2.somecompany.com [192.168.23.36]) by rhlxprd2.somecompany.com
(Symantec Mail Security) with ESMTP id 0B4D29C07B; Thu,
18 Oct 2007 21:36:03 -0400 (EDT)
Date: Thu, 18 Oct 2007 21:36:54 -0400
From: "Pfister, Scott" <[email protected]>
Subject: western-eroup-iso-html-nocr
X-Originating-IP: [67.17.248.27]
To: <[email protected]>, "Some Guy" <[email protected]>
Message-id: <[email protected]>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft Exchange V6.5
Content-type: multipart/alternative;
boundary="----=_NextPart_00101C811F0.87CDD9C6"
Content-class: urn:content-classes:message
Importance: high
Priority: Urgent
X-Priority: 1
Thread-topic: western-eroup-iso-html-nocr
Thread-index: AcgR7b/obZRXrjryTPWlwmsfeV7IJw==
X-AuditID: c0a8195c-b0552bb000005d6c-ca-47180a036da8
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
X-Brightmail-Tracker: AAAAAA==
This is a multi-part message in MIME format.
------=_NextPart_00101C811F0.87CDD9C6
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
this is a test
;alskdjf;lkajdsf;lkjsaf
;alsjf;lsajf;lkdsaf
;lasjf;lakjfds;lksaf;lkasfdj;lkasd;lkfa;lkdsf
;lakjfds;lsajf;lksaf;lksasdfasdf;lkjafds
This email and any files transmitted with it are confidential and intended s=
olely for the use of the individual or entity to whom they are addressed. If=
you have received this email in error please notify the system manager. Ple=
ase note that any views or opinions presented in this email are solely those=
of the author and do not necessarily represent those of the company. Finall=
y, the recipient should check this email and any attachments for the presenc=
e of viruses. The company accepts no liability for any damage caused by any=
virus transmitted by this email.
------=_NextPart_00101C811F0.87CDD9C6
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<html>
<head>
<meta http-equiv=3DContent-Type content=3D"text/html; charset=3Diso-8859-1">
<meta name=3DGenerator content=3D"Microsoft Word 10 (filtered)">
<style>

</style>
</head>
<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
this is a test
;alskdjf;lkajdsf;lkjsaf
;alsjf;lsajf;lkdsaf
<spa=
n
style=3D'font-size:24.0pt;font-family:Arial;color:red'>;lasjf;lakjfds;lksaf;=
lkasfdj;lkasd;lkfa;lkdsf
<spa=
n
style=3D'font-size:24.0pt;font-family:Arial;color:red'>;lakjfds;lsajf;lksaf;=
lksasdfasdf;lkjafds
This email and any files transmitted with it are confidential and intende=
d solely for the use of the individual or entity to whom they are addressed.=
If you have received this email in error please notify the system manager.=
Please note that any views or opinions presented in this email are solely t=
hose of the author and do not necessarily represent those of the company. Fi=
nally, the recipient should check this email and any attachments for the pre=
sence of viruses. The company accepts no liability for any damage caused by=
any virus transmitted by this email.</body>
</html>
------=_NextPart_00101C811F0.87CDD9C6--

rembsen wrote:
- Sender has got Outlook (at least 2003)
- Mail service is Exchange (at least 2003)
Looks like there is a common theme there. It is probably just that the original message has been corrupted somehow. Some mail clients try harder to understand corrupted data than others. I can't really tell from your original post. With mail messages, you really need to have the original data, not copied and pasted and not forwarded. If you have such a mail message, save it as raw source, put it into a zip file, and e-mail it to me. I can tell if it is an Apple Mail problem or a MS problem. If it is an Apple problem, I can file a detailed bug report on it. You can find an e-mail address for me by Googling my nickname.

Mac Mail has problems to display HTML embedded images

Well Im new here , but have a real problem.
I create HTML pages with embedded images and send them off as MIME/multipart etc. mail through active server pages.
So far so good. All PC users see the mails with 2 embedded images at correct positions using windows e-mail .
However all Mac users receiving this mail have a problem, then MAC mail show embedded images just as a box , the 2 images become attachements of the email.
If a PC user forwards such a received HTML e-mail to a MAC user , the MAC Mail sees the 2 images are correctly displayed.
Thanks for hints and comments .

Hello BDAqua
Thanks for the dump hint - I could use it.
Well I have not been able to track down the exact cause of the problem, but at the end I have succeeded to see the pictures even on the Mac. Initially , because I tested the HTML code against Safari/Foxpro/IE9 with success and the PC's received it as a mail perfect with the pictures , I ruled out the code.
After sending it with various different parameters for 7-bit coding , multipart/alternative; multipart/mixed, with and without alternative ascii-text body, etc. and having no change of the problem (in one instance Mac stuck the pictures at the end of the mail instead of having it as attachement - but never displayed inside the page) I thought about the HTMLcode again (the mail small but was consisting of a cluster of multi nested tables, where in the pictures where placed). I started from scratch with one simple table and one picture - and saw it also on the Mac, so repeated reconstruction every table layer and picture with testing each step again - and at the end - it worked all. So my conclusion is that the mentioned browsers and windows mail are made more HTML fault tolerant for little code mistakes than mac mail. It seems that when forwarding the page from windows-mail to Mac mail , windows even corrects and thats why then it was seen ok on the Mac.
I think that a number of people had similiar experiences. I contacted one advertising company (all Mac freaks and only Mac's there, they do a lot of Internet/Intranet design and develeopments for large companies) and asked them wether they know of any hints or problems - they simply said forget it it's not possible - which is not true - but seeing the HTML correct in all browsers doesn't mean it might ok for the mac mail.
Well any way I now know where I am and know where to look if suddenly a picture is not shown anymore...
Thanks for the help and all the best.
Rgds
peter

Importing from Eudora problems - html messages being displayed in plain text and problems with attachments

Hello,
I hope you can help me. I've imported all my emails from Eudora into Outlook 2010 but I have a couple of problems.
All emails that I've imported which had attachments with them have a notice on them saying the attachment has been blocked. I can always browse to the folder whereb my old attachments are stored, but this is still inconvenient.
Secondly, all my messages that I've sent in the past (html) are being displayed in plain text, which is making them difficult to read because of all the html tags being displayed.
Also with emails that I've sent in the past- there is no record of any attachments being sent with messages which I know had attachments with them.
Any ideas? I've trawled google and had no luck except finding programs that cost $70 that can import everything properly.
David

David:
I know this is a very old thread, but did you every figure out a way to fix the formatting of imported Eudora mail?
I just "upgraded" from Eudora to Outlook 2010 ...
and have 10 years worth of HTML formatted e-mail that now shows up as plain text with embedded html formatting ...
apparently it is a long-running problem that has roots in the way Eudora formats messages ...
Outlook and other e-mail clients all seems to have issues with importing and do not properly recognize HTML-formatted messages from Eudora ... very sad that I can no longer really "read" my old e-mail at this point ... :-(
See closing paragraphs here: http://its.uiowa.edu/support/article/2800
Same problem over at Mozilla going back 10+ years ... not sure if they fixed it..........
https://bugzilla.mozilla.org/show_bug.cgi?id=3157

How can I send HTML emails that display in Mail?

Hi,
I have an email newsletter that I recently have begun experimenting with in HTML. The problem is, when I try to use HTML, the message displays properly in things like Yahoo! webmail, but in Mail for OSX, it displays like a regular text message, images and formatting are not used. I'm sending the messages from PHPList. Is there something I need to add to my code to get it to display correctly?
Thanks much.
-Jonas

Well, I did check the layout in Safari, and it looked fine. Since I'm not sending the messages from Mail (since it's for a rather large mailing list handled by PHPList), selecting "Mail the Contents of this Page" wouldn't really do very much for me.
If I do try to send the page using that technique, it does work. But I have to use PHPList to compose and mail the message. I just need to know if there's any other code I need to add to make it display in Mail. I can receive other HTML emails no problem, but mine just shows up as text, disregarding images and other elements. I just don't know what's going on here.

Display problems in Mail messages with image attachment

Issue: Seeing intermittent display problems in Mail messages with image attachments
Annoyance level: minor, but Apple techs need to pass it along
Details: Regardless of mail client sending to iPhone (Outlook, OWA, Yahoo, Gmail) there are intermittent and what appear to be random occurrances of the pic being half rendered and/or the pic never loading (followed by message saying it can't be retrieved from server). In some instances the picture then appears fully rendered without a problem. Note: Image sizes varied from 14KB to 450KB

Hi,
I'm not familiar with C#, but if possible try the following:
1. Removing all thead and tbody tags from the body of the message.
2. Changing all inline CSS to embedded CSS.
I've seen a user said the message stopped showing up after making the changes.
If the issue persists, please note, since Outlook 2007, Outlook opens the HTML Email and converts it to Microsoft Word format before displaying it to the user. What happens during this process is that many CSS attributes and HTML support is completely removed.
Some of the most notable absences are background-image, and padding and margin support. Hardly can we do much about this, so the message "If there are problems with how this email is displayed, click here to view it in a web browser" is actually
a good workaround when we face this problem.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Does anyone have problems with Mail (Display on the right) ?

Hi to everybody !
Does anyone have problems with Mail (Display on the right) ?
What could be the cause of not displaying HTML correctly ?
Could it be because I use SIMBL, that allows me
to have Colourful SideBar ?
Best regards
Vialatte

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Display problem in Mail 6.6

Hi,
The other day, I had huge font problems, so I did a «Clean System Fonts Folders…» via FontExplorer X Pro.
It solved my font problems, but since then, I have a display problem in Mail.
Here are two screen shots:
Is there a solution?
Thanks for everything!
Chris.

Back up all data before proceeding.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.
Start up in safe mode to rebuild the font caches. Restart as usual and test.
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If you still have problems, then from the Font Book menu bar, select
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Hello,
I'm running a JEditorPane inside an Applet for a project im working on. The source included below is an over-simplified version that produces the same results. The problem i'm having is that the html displays in an odd fasion in the JEditorPane.
Since I cant include a screenshot let me attempt to describe it. Regardless of the FONT face in the html the paragraph displays as you would expect in the JEditorPane until the last line. The last has extra horizontal space separating it from the rest of the paragraph. This seems completely arbitrary. There is nothing in the html code near the line break.
I've linked this problem to the font face attribute tags. Regardless of the font I choose it displays improperly. Any idea on how to remove this spacing problem in my JEditorPane?
I'm using NetBeans 3.5.1 and SDK 1.4.2. I've tested this problem in the AppletViewer as well as online in a web browser.
* CourierTest.java
* Created on July 24, 2004, 8:28 PM
import java.awt.Font;
import java.io.*;
* @author LD Miller
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String html;
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jTextPane1.setContentType("text/html");
jTextPane1.setText(html);
/** This method is called from within the init() method to
* initialize the form.
* WARNING: Do NOT modify this code. The content of this method is
* always regenerated by the Form Editor.
private void initComponents() {
jScrollPane1 = new javax.swing.JScrollPane();
jTextPane1 = new javax.swing.JTextPane();
jScrollPane1.setViewportView(jTextPane1);
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private javax.swing.JScrollPane jScrollPane1;
private javax.swing.JTextPane jTextPane1;
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1) I have complex html page (having lot of html controls).
.when i resize the container, controls gets overlapped.
shall we avoid this? to my experience JEditorPane deviates from the display of typical browsers when HTML is displayed that contains complex table layouts (tables nested in other tables or non-explicit or non-existent size expressions in tables for instance). I recommend to try and simplify layout complexity as a workaround. Start with a most simple page and increase complexitiy until display gets unsatisfactory.
2) I used JEditorPane. My html contents are stored in
text. i called setText()...whether i need to use
HTMLDocument, HTMLEditorKit etc...to render
html in better way...I did not understand your second point, what is the question?
Ulrich

Problem with mail displaying message bodies

I'm having problems with Mail displaying the body of an email. It will show the headers and that's all. I've turned on the raw format and can see everything so I know it's getting the emails ok.
I'm running my own mail server using IMAP. I also use two other email clients. Squirrelmail and Thunderbird on Windows 7. Both Squirrelmail and Thunderbird display the emails fine, but Mail on my Mac doesn't work.
Any suggestions???
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Anyone have anything on this??

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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
Error: “Server Unavailable” when accessing Yahoo on iOS devices
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http://support.apple.com/kb/TS2475
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
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http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
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How to Attach Photos and Videos to Emails on an iPhone or iPad
http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
iPad Basics: Sending an Email With An Attachment
http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
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http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
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iPad Mail
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Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
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http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

HT6147 iOS 7.0.6 update - mail sending problems & uncontrollable apps closing

Hi all!
I’m having problems on two iPads after installing iOS 7.0.6 update. The first one is “sending mails via Exchange account and gmail is a NO GO!” an the second is “closing apps from time to time uncontrollably”. With iOS 7.0.4 this worked fine.
Anyone with same or similar problems? Any suggestions on how to fix this?
I already tried rebooting and deleting/adding accounts again in mail app with no positive effect.
Since iPads are used by company’s managers where seamless emailing is crucial function, this made iPads expensive bricks and nothing more.
The rest of iPads are to stay on the older version till this is fixed or workaround is found.
Thanks
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Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Sender Mail Adapter - html body mail

Hello Everybody,
I'm facing this strange problem:
I receive an e-mail with an XML attachment with a sender mail adapter and I use the PayloadSwapBean to let the attachment be the real payload as explaned in this blog
<a href="/people/michal.krawczyk2/blog/2005/12/18/xi-sender-mail-adapter--payloadswapbean--step-by-step:///people/michal.krawczyk2/blog/2005/12/18/xi-sender-mail-adapter--payloadswapbean--step-by-step
If I receive mail in text/plain format everything works fine, but as soon as I get an email with an html body (content-type: multipart/alternative; boundary=...) it doesn't any more (In the XI Monitor i still se 2 payloads, but I can only open the one with the attachment).
In this case the mapping is stuck in "scheduled for outbound process" status and the XI queue gets blocked with status "SYSFAIL" giving this error "Access via 'NULL' object reference not possible".
Is there any way to force XI digest also HTML e-mails?
As always, thanks a lot for your help.
Daniele

Thanks Akshay,
this really worked!
Fyi I'm using XIPAYLOAD option. I added in the module chain, before the PayloadSwapBean, a MessageTransformBean with this parameter:
Transform.ContentType - text/plain;charset=uft-8
this way I can also see the massage body in the monitornig.
Hope this will be helpful for someone else.
Regards,
Daniele

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I have a strange problem with Mail after upgrading to Mountain Lion.
Before upgrading, when I tried to search my Mail Inbox for e-mails from a specific sender, the esearch results would be indexed by the name of the sender. For example: when I entered 'John Smith' in the search box in Mail, it would display a list of email from 'John Smith'
Now after upgrading, the same query indexes the search results by the 'To' address i.e. my email address.For example: if my name is 'Steve Johnson', a search for 'John Smith' in the search box in Mail displays a list of email to 'Steve Johnson' and not from 'John Smith' which is how it used to display before.
My emails are sorted by Date always, and I am using the default Mail view [not classic view]
Can someone please help with a fix for this to help me get back to the original display I had while searching? Thanks in advance.

I'm having the same problem. It's incredibly annoying!!! Did you find an answer?

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Hi all,
I have setup UWL to connect to SRM 5.0 system. I have no problem retrieving alerts from the backend. However, alerts with HTML content are not displayed correctly in the UWL. Instead of parsing the HTML content, the html tags are displayed instead.
Am I missing some configurations here?
Thanks in advance.

Hi Benny;
Please see:
My Oracle Support FAQ [ID 747242.5] << What are the browser requirements for accessing My Oracle Support?
If you have still problem you can go wiht SR
Regard
Helios

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