Https via upstream proxy fails

Something has changed at an upstream proxy that we use.
now in chrome we try any https sites we get:
Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED)
In IE we just get page not found http 400 bad request.
What should I be saying to the upstream proxy folk to get them to fix this.
I used to be OK

Thomas,
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posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
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    5.1 Tier_2_CE configured with outgoing HTTP proxy pointing to Tier_1_CE:
    "http proxy outgoing host X.Y.Z.W 8080 primary"
    5.2 Tier_1_CE configured with inbound HTTP proxy
    "http proxy incoming 8080"
    5.3 Tier_1_CE configured with outgoing HTTP proxy pointing to Origin Server:
    "http proxy outgoing host A.B.C.D 80 primary"
    5.4 ISSUE
    5.4.1 Client request for NONE-PREPOSITIONED content reaches appropriate Tier_2_CE
    5.4.2 Tier_2_CE does not make Upstream request for content on Cache_MISS
    6. QUESTIONS
    6.1 Can you point me to reference documentation around proxy configuration (environments not using (a) WCCP (b) explicit proxy configuration)
    6.2 Provide some configuration guidance/samples around this scenario
    regards,

    Thanks Mary,
    It appears as if the configurations that are outlined on that page either
    (1) assume that the subscriber / client has
    EXPLICITLY configured a proxy server in their browser that points to their Tier-2/edge CE farm or
    (2) the access infrastructure into the CDN (essentially edge routers) are configured with WCCP
    Let me know if this is not the case, as I may be mis-reading & mis-configuring.
    In my setup, the Tier-2/edge CE's are configured to
    (3) listen for inbound requests on (80, 8080) and
    (4) point to an upstream proxy A.B.C.D:8080
    ISSUE
    (5) In normal operating conditions (i.e. content IS pre-positioned), client requests are fully serviced from CDNFS on the Tier-2/edge CE's
    (6) When content is not available on CDNFS (none-prepositioned), a cache miss occurs on the Tier-2/edge CE's.
    (7) What is the best way to configure my Tier-2/edge CE's so that they ALWAYS query upstream proxy for content in the event of a CACHE-MISS on local CDNFS?
    (8) How do I enable this ((7) above) without having to use rules on the Tier-2/edge CE's?
    Thanks again,
    regards,

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