I accidentally signed up to download the Windows version of Adobe Acrobat Pro but I actually want the Mac version. Help please!

I accidentally signed up to download the Windows version of Adobe Acrobat Pro but I actually want the Mac version. Help please!

Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

    I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

    Have you opened Acrobat and gone to Help>Updates to get an updated install?

  • I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

    I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

    Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI.  By default they are saved to your download folder.  You can begin the installation process from there.

  • When I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    I know my passcode is correct but when I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    I have downloaded a trail version of adobe acrobat pro and when I try to use it, it says that it cannot be edited in acrobat, please use adobe livecycle designer to edit this form. I can't work out what I need to do?

    Acrobat XI is not distributed with Designer. Designer is now a separate product. You can create forms in Acrobat as an AcroForm or using Forms Central (an online forms program). You can print the form to a new PDF and then recreate the fields in Acrobat using the recognize form fields. You will likely have to fix the form fields, but that would be the process. Generally, once a form is taken to Designer, you can't bring it back without such steps.
    Designer is available with AA8 - AAX, but since is a separate product as I indicated.

  • How do I add a functional "submit button" to a pdf form in Adobe Acrobat Pro XI ? I created the pdf form in Adobe Forms Central.

    How do I add a functional "submit button" to a pdf form in Adobe Acrobat Pro XI ? I created the pdf form in Adobe Forms Central. It's for an online Diet Questionnaire. After people complete the form I'd like them to click "SUBMIT" and the completed form will be emailed to me.

    This can be a bit confusing because Acrobat 11 comes with the desktop app that allows you to create simple PDF forms without having a FormsCentral account. Some people find this helpful, but you need to understand that when you generate the PDF form, it is Reader-enabled by Acrobat. In order to edit the form further in Acrobat, you have to create a non-enabled copy of the form. You do this in Acrobat by opening the form and selecting: File > Save a Copy
    and opening the copy. It is not opened automatically.
    You can now add a button and set it up to submit by email, either using a "Submit a form" action or the submitForm JavaScript method. You can set it up to include just the form data or the entire PDF, and will want to use a mailto type URL. Submitting the form to the FormsCentral server has a number of important advantages over email (much more reliable, more secure, etc.), so you might want to consider it.
    If the form needs to be saved with Reader versions prior to 11, then you will need to Reader-enable the document. In Acrobat 11 you do this by selecting: File > Save As Other > Reader Extended PDF > Enable More Tools

  • Adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid"

    I recently had my macbook pro logic board fail and had to purchase a new macbook pro (expensive reinvestment after only 3 years but that's another story).
    Anyway, all of my cs4 upsell products loaded just fine, except adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid." After contacting adobe thru chat several times, here is the info I got back: my serial number IS valid, I still can activate 3 more times (deactivation was not an issue in this case), the final answer was  the cs1 server (my previous version before cs4) is no longer available which basically renders my version of acrobat unusable. Is that really the case? Now that I have a new computer I can't use that software any longer it was working fine on my old laptop? Why did all the other software load okay? Did I miss something or is buying another upgrade neccessary?
    ps: using Macbook Pro with MacOS X.8.5

    Indesign, Illustrator, Photoshop, Dreamweaver are all working just fine. I haven't needed any other apps yet since the reinstall. Install actually worked fine too for Adobe Acrobat Pro 9.0 but when I try to open anything in it I get the Software Setup Screen and it wants me to enter the serial number for the product, when I do it says the serial number is invalid. I included a screen shot below with the serial number removed so you can see. In chatting with adobe, my rep said it is a valid number (obviously since it worked fine on my other apps), but the server for CS1 is no longer available and since I have an upsell from CS1 they cannot offer me support and to take my question to the forum board, so here I am.

  • How do you increase the font size to bigger than 24, using the typewriter tool in Adobe Acrobat Pro 9 for Mac?

    How do you increase the font size to bigger than 24, using the typewriter tool in Adobe Acrobat Pro 9 for Mac?   Often I just want to label an item on a map that is in PDF and want to use a simple label rather than a Text Box for labeling, but have yet to find a way to increase the font size beyond 24.   Can someone help me with this? - JML

    Read this:
    https://forums.adobe.com/thread/1468782?sr=stream&ru=2382437

  • Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    What settings? you need to explain better.
    Mylenium

  • How does Adobe ExportPDF differ from the export feature in Adobe Acrobat Pro 9.0?

    How does Adobe ExportPDF differ from the export feature in Adobe Acrobat Pro 9.0?

    ExportPDF is based on a newer conversion engine than the one found in Acrobat 9.0.  They're similar in some respects, but ExportPDF is more advanced.
    -David

  • I subscribed to Adobe Acrobat Pro but it is telling me to install.  I already have the trial version for another 3 days.  Do I have to install it again?

    I subscribed to Adobe Acrobat Pro XI.  I have the trial version for another 3 days.  The e-mail confirming the subscription said to install it, but I already have the trial version. Do I have to install it again?

    Hello,
    No, you don't need to re-install the Acrobat again. Just license it when the next time trial prompt appears. The moment you put your email on which you have purchased the subscription, it will get activated.
    Regards,
    Anoop

  • 'This project was saved in a newer version of Adobe Premiere Pro' but the project came from the exact same version??

    Hey there,
    I have two computers running the exact same version of Premiere (CC 2014) and both are currently updated.
    I saved the project onto the server using one computer, then when I try to open it on the other comp I get this message:
    'This project was saved in a newer version of Adobe Premiere Pro and cannot be opened in this version.'
    Both comps are logged into the same creative cloud account and both work fine individually...
    Does anyone out there have a fix for this??
    Help would be much appreciated!!
    Thanks!
    Ben

    Are you sure the updates are the exactly the same, look at the 'about' details under the help menu, are the build numbers the same:

  • I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?

    I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?
    (There is no possibility to ask Adobe. The chats are not working. No other contact is available.)
    http://www.ebay.de/itm/Adobe-Acrobat-9-PRO-Win-Vollversion-/141450672967?pt=Software&hash= item20ef1dfb47

    http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html describes what must be done by the buyer AND the vendor. If you both cannot comply, the license cannot be transferred.

  • Just purchased the "Adobe Acrobat Pro" but now I cant download the software

    I just paid $180.00 to purchase the "Adobe Acrobat Pro" After I provide all necessary information and set up an account, I was then instructed to download and install the software, however when I click on the software download button, it does NOT download the software. Why will it not download the software?

    Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI.  By default they are saved to your download folder.  You can begin the installation process from there.

  • I am trying to download windows 7 on my macbook pro but it keeps saying the disk cannot be partitioned because some files cannot be moved.

    Its all in the title. I am trying to use bootcamp to download windows 7 on my macbook pro mountain lion, but I keep getting this error. I tried going to Disk Utility, and my active volume already is formatted under Mac OS Extended (Journaled), so I don't know how to fix it. I already backed up the volume on an external harddrive. Also, everything under the volume I wanted to edit is greyed out, and when I try to restore the backup that I created via time machine, it pops up with another error that says "Could not unmount volume "/" (Resource Busy).
    Please be gentle, I'm used to using windows and don't know like anything about computers. If someone could give me a detailed explanation for these errors and a solution of how I could correctly download windows on my mac I would greatly appreciate it. Thanks!

    Try a restart.
    If that doesn't fix the problem, shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - About
    General information.
    Isolating issues in Mac OS X
    Troubleshooting Permission Issues
    Step by Step to Fix Your Mac

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