I am a new iphone 4 user... I have insurance what does the Manufacturer Cover in damages or design flaws ?
I recently was talked into upgrading to an iphone 4.....I Love Apple and all of their products and accessories!!! My son & I have become computer genius
within 5 minutes, there is actually an app for everything....Except a design flaw or water/steam damage? I was hoping to resolve this unfortunate experience!!!
I had my iphone 4 in the outlet in the hallway near my bathroom.. I love the 80's I Heart Radio App...Apparently, the phone has water damage and needs to be looked at or replaced. I have been to 3 AT & T Stores before I received excellent customer service by speaking to the store manager...I had a different design flaw with Moto Atrix was still within the Manufacture waranty. They said it was a desin flaw with the keyboard...not able to fix and would have to pay the deductable.. That is not good enough!!! I buy everything i this i that!!! I can't live without my iphone I have money with Starbucks and also linked to Shell Rewards
and Speedway... Not to mention all my personal numbers, emails, facebook friends.....The phone was not dropped in water and was not in the same room as water but being 10 to 20 feet away something with the steam set off the water display for water damage??? I don't know why this is? When I first started on my quest with AT&T I thought I would have a grace period or design flaw? Please help!! I am unable to conduct daily day to day things without my iphone I was advised if they cracked my SIM card it's broken forever???
If the little built-in water detector on the iphone shows positive, ie water damage, then Apple will not do anything for you under warranty. The best thing that they will offer you is a swap to an identical (new phone) at a price around £150 in UK or the equivalent in your own country. If you are backing up to iCloud (or your computer), the new replacement unit will be able to load up all your old information etc. everything apart from synced data like music which you will need to re-upload.
You could argue that the water damage sensor on the iPhone is too sensitive etc. but Apple don't respond too well to this although you will be in a better position (and will be listened to more sympathetically) if you have bought AppleCare for your iPhone.
I know that this is annoying but I hope that you manage to get your problem resolved soon.
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eeessttaa wrote:
Apple care is if you brake it it's kind of like insurance on the phone. and i think you also get support for any questions you have.
Please do not respond if you're not sure of the answer. In this care you've given completely ERRONEOUS information.
AppleCare extends Apple's 12 month warranty. It is NOT insurance on the phone, and certainly does NOT cover accidental damage like breakage.
BTW, in this context you "break" the iPhone, not "brake" it.
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New iPhone user needs guidance setting up 4 iPhones for family - best approach?
Hi - I'm a new iPhone user tasked with setting up 4 iPhones for family (three 4S, one 3GS). I set up the first 4S using my mother's existing Apple ID (she has an iPad) and I think (hope) hers is fine. When I set up my father's phone, my sister said to enter my mother's Apple ID during setup since they wanted to use a single Apple ID for iTunes purchases. The setup screen I'm referring to the 7th screen into the setup process for a new iPhone 4S (after the Welcome, Language, Country/Region, Location Services, Wi-Fi Networks, and Set Up iPhone screens), where it asks you to "Sign In with an Apple ID" or "Create a Free Apple ID". This screen was where I entered my mother's Apple ID into my father's phone.
By entering my mother's Apple ID on my father's phone at this point during setup, I seem to have created a "clone" of her phone - their phone numbers are distinct and they can call each other but iMessages sent to either of them initially appeared on BOTH phones. I think I have now fixed that by creating a separate Apple ID for my father after the fact and entering it under Settings>Messages. Thinking I could also enter his new Apple ID under Settings>iCloud, I found I could not change it from my mother's Apple ID (it's greyed out). I saw a recommendation in another post to click on the red "Delete Account" button at the bottom, but will that delete my mother's entire account or only its association with my father's phone?
Backing up a step or two, I'm worried that at this point I should have entered/created a new Apple ID on screen #7 during initial setup of my father's phone (instead of entering my mother's Apple ID), and that just changing settings in iMessage, iCloud, etc. won't really fix any problem(s) I've created. I hesitate to set up the other two phones before knowing how badly I've already messed things up with this one.
During the initial set up of my father's iPhone, should I have created/entered his own unique Apple ID on screen #7 instead of entering my mother's Apple ID? (and then on his phone AFTER setup was complete, changing to my mother's Apple ID under Settings>Store so that all purchases are shared)?
If yes, do I need to restore his phone to factory settings and set it up as a new phone so his phone behaves like his and not a clone of hers?
Without knowing what might be the best way to set up these 4 new iPhones, I was thinking the four unique users of these new phones would most likely want to share apps (by purchasing them with one Apple ID), backup/synch to one computer, but maintain separate iCloud accounts so everyone's info is private? I've spent time reading other posts and see so many different recommendations for families with multiple devices that my head is spinning. Many include questions from folks migrating from older phones or MobileMe. I think my situation is simpler in that there are 4 new iphones and one existing Apple ID. Have I missed some comprehensive post that clarifies the best way to set things up for families new to iPhones, or do needs vary so much that no single best way exists? Given my situation (and depending on which way I should proceed regarding having set up my father's phone with my mother's Apple ID), should I create/enter a separate Apple ID for each new phone user during initial setup so each phone is distinct from the others, and AFTER setup is complete, changing the iTunes and Store info to the shared Apple Id for purchases? Or can I customize each individual phone after the fact in Settings>Whatever so that even if I've entered the same Apple ID on Screen #7 during initial new phone setup, the 4 phones will ultimately be set up correctly?
So sorry to have to ask such basic questions. Many thanks, in advance, for any guidance provided to help me not make any (more?) mistakes during setup that will be a real headache to remedy later, once everyone has started using their phones.Hi edgefield,sorry you're having so much trouble.
FIRST CREATE A BACKUP ON YOUR COMPUTER -ALWAYS BEFORE PLAYING WITH THE INFORMATION ON THE PHONES (it prevents losses)
Now I'll answer your questions)
During the initial set up of my father's iPhone, should I have created/entered his own unique Apple ID on screen #7 instead of entering my mother's Apple ID? (and then on his phone AFTER setup was complete, changing to my mother's Apple ID under Settings>Store so that all purchases are shared)?
Yes. Create his own apple id and sign him in. then tap settings ->store -> tap on the account name -> sign out.
Then sign in your fathers apple id. (create your fathers apple id on the computer, its much easier, trust me).
If yes, do I need to restore his phone to factory settings and set it up as a new phone so his phone behaves like his and not a clone of hers?##
No. Tap settings -> icloud, and turn everything off (keep on the phone option). Then DELETE ACCOUNT (it's got red around it and at the bottom of the screen if you scroll down). You cannot sign out of iCloud, you can only delete the account. Then clean up the contacts and information on the phone.
Then you tap settings -> iCloud and sign in. Put your fathers apple id in the section. His information will be uploaded to www.icloud.com. Then go to www.icloud.com and sign in with his apple id. Make sure his information is uploaded (you'll have to select timezone and such).
From that point you are fine except for iMessage.
For iMessage to function properly, only one apple id can be signed into the iTunes store (settings -> store). If they are both signed into the same apple id on the iTunes store, than you need to turn off iMessage on one of the phones. The iMessage may be delievered to either phone when both are signed in under the same apple id in the iTunes store.
tap settings -> messages -> imessage off
This also disables facetime. If you want them to have iMessage and Facetime, they have to have seperate apple id's signed into the iTunes store.
Have I missed some comprehensive post that clarifies the best way to set things up for families new to iPhones, or do needs vary so much that no single best way exists?
Not that I've seen, will consider creating one if I have time.
Given my situation (and depending on which way I should proceed regarding having set up my father's phone with my mother's Apple ID), should I create/enter a separate Apple ID for each new phone user during initial setup so each phone is distinct from the others, and AFTER setup is complete, changing the iTunes and Store info to the shared Apple Id for purchases?
Your best bet is to create each apple id on the computer (keyboards are easier to use) and then sign them each in during the creation process. Then change the iTunes store info to the stored apple id.
This will allow each person to serpate iClouds without interfering with each others Cloud as you set up new devices.
Or can I customize each individual phone after the fact in Settings>Whatever so that even if I've entered the same Apple ID on Screen #7 during initial new phone setup, the 4 phones will ultimately be set up correctly?
Doing it this way can cause problems (or used to, not sure if it still does), initially, when you set it up, it wants to create a backup or upload the blank info to iCloud. You are better off setting up their own apple id first and signing in with that, and then changing it in the iTunes store.
I'm off to bed, I'll check this thread tomorrow and see if you have any more questions/problems. Remember, always create a back-up before you do anything. -
My wife and I have 2 new iPhones and also have a mac book pro and an iMac. How can we share apps, music and contacts between all these?
Use the same Apple ID and password for purchasing in all these devices.
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You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.
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There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109 -
I am a new iPhone user. I'm a frequent technology user but not a sophisticated one. I am looking for an app where I can make lists -- books, movie titles, etc. And I want to be able to make individual folders. But I do not need much more capacity than that. Ideas?
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What do you mean make folders? Like folders inside an application or accessing system folders? You can't do the latter. -
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iTunes is 10.6.3, and it says it is the CURRENT software for my system.
The new iPhone 5 requires iTunes 7.
I may be dense, but is there no way around this problem other than upgrading to Mountain Lion? Maybe it is a strategy to sell more computers? In any case I may simply bypass the new iPhone. That isn't what would be the ideal scene, but it's an option.
Any thoughts on Apple coming up with a solution and having the iPhone 5 at least partially compatible with iTunes 10.6.3? Like they did with iCloud?
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Can I download music from my PC onto my new iPhone and still have my iPhone sync with my Mac without a problem?
I've had an iPod over a year and have not done much with it except download music onto it from my PC. Just recently have purchased the iPhone. When I got my iPod I didn't have a Mac, but now I do. I am really into my iPhone, so now I want to make sure that I don't do anything wrong. So can I connect my iPhone to both my PC and my Mac without it getting mixed signals and stop working. I have no music on my Mac but plan to download music into iTunes on it. So can I download music from both computers without problems onto my iPhone?StoneMountainGirl,
No. You can only music to your iPhone from one computer at a time. If you try to load music onto it from a 2nd computer, it will erase the current content on the iPhone and replace it with whats in the iTunes library you are connected to,
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I have added an iPhone 4 to my household and the wifi in our home no longer works for my iPhone 4S or the new iPhone 4. Both will connect to the wifi, but we are not able to view anything i.e. google just runs circles, app store just runs loading, gps on maps not found just runs? I have check all wifi issues with ATT&T, Verizon network all believe that it is the phones? I am confused as my 4S worked fine before adding the 4 to the mix....any thoughts are hits to what to do
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