I am getting error message that says "the iTunes store is currently unavailable......how do I fix this?
I keep getting iTunes store is currently unavailable when I try to view my purchased content on my apple tv 2. How can I fix this?
I just saw the date of the original post and so this doesn't help them...but anyone doing searches as I did for help...hopefully this will help you.
I posted this in another thread, but sounds like you have the same problem I have. I can watch youtube, and even trailers, but I cannot watch any of my purchased movies and I can't rent movies either. It originally started after my 5.1 update and sporadically I would get the error in loading content...now I get an iTunes connection error as well.
So, I finally decided to pay 20 bones for support to find out what is wrong. Apple support confirmed there is a "number of people" having this issue and he thought there would be an update soon since they have been working on the problem for a couple of weeks. And he told me they wouldn't charge me for the call.
A little frustrating.
Message was edited by: kojiericson
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I'm not full of happy joy sparkles.
As stated in the terms of use to which we all agreed, this isn't a complaint forum, it's a technical support forum. You don't have to be full of "happy joy sparkles", but posts that are nothing but complaints may indeed be removed. If you want to complain to Apple, use the feedback pages.
Message was edited by: Dave Sawyer -
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You're not alone. I'm having exactly the same problem. I am running Windows XP version 2002 and cannot uninstall Itunes or update. This problem is affecting my ability to sync music and also with playback. The support for PC users is severely lacking. I'm also getting error messages that says an older version of Bonjour cannot be uninstalled. Help!
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I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
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I have never had any problems doing this before, only in the last few days.I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
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I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
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