I am IRATE that the flash player update just loaded several BS programs that I don't want. FAIL

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Any solutions to stop the Flash player Update service 11.6 r602 from crashing?

Hello this is the second time i post something that is related to this my computer keeps running the Flash player Update service and that keeps crashing causing some of my games to crash also. I run a windows 7 professional edition on my computer. This problem started about 2 weeks ago and it seems that i am getting ignored by all the staff and everybody else because seems to give me advice. I have tried multiple step, i have tried a clean boot, i also did a scan of the security files of microst to se if there was something wrong with the files i know it's a bug in the coding. I have tried uninstalling and reinstalling problem is it's always running and i cannot disable it because i don't see any programs running on flash in my process. I have talk to multiple tech support and since this has been going on for two weeks and adobe has no tech support only a community of experts it has not gotten resolved and won't be anytime soon so plz if you have advice plz inlighten me cuz i am done it's getting really old really fast. I am aslo having the same problem as these people with this thread here : http://forums.adobe.com/message/5472502#5472502
They got answered but i did not seeing as i asked the question three day ago
I have unchecked the service in msconfig.
I have the current version of Flash Player.
I use Google Chrome and Mozilla Fire Fox.
Description
Faulting Application Path:          C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Problem signature
Problem Event Name:          APPCRASH
Application Name:          FlashPlayerUpdateService.exe
Application Version:          11.6.602.180
Application Timestamp:          51a4ab8c
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7601.17725
Fault Module Timestamp:          4ec49b8f
Exception Code:          c0000005
Exception Offset:          0002e243
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          4105
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:          3634136356
this is the description of the problem here if you have the same problem, what do we do cuz we are a bunch just walking around like chicken's not knowing what do to

Hi, I've been working on this problem on my computer, windows vista, for a while now
and since nothing can correct this problem
I just now discovered that there are two flashplayerupdateservice.exe on my hard drive!
one in my windows\system32 directory and
the other one in windows\system32\MacroMed\Flash
exactly the same version, same everything, 11.6.602.180 both of them
I suspect having two copies of the same program is what makes it crash.
Can Adobe please fix this problem? It's just annoying, does not hurt and you can leave it alone
and go on with your business, but it would be nice to get rid of that error message.
Thanks

Why the Flash Player updates almost every day?

Why does the Flash Player update almost every day?

You think these are the only/main cause of security issues?
As a developer let me tell you it is far from the case. Most security issues are a direct result of user carelesness.
Let me give you an example....
I'm just a loley ole developer, no one special, but I do create many web apps/mobile apps, and many are free, and widely distributed.
One example is a social networking web app based on html5 and google maps api - a gps enabled social web app.
trufaces.com
This is just one example of hundreds, I offer free hosting services truimagz.com/host and mush more.
Anyway, the point is... do you have any idea how many people sign up using an email adress and their actuall email password as their login info?
90%+
I, just some schmuck, have access to over 50,000 email accounts and passwords at any given moment. Thank god I'm trustworthy eh?
Just food for thought.

I've installed the flash player update, but I don't know how to make it run.

How do you launch the new update on safari? I can't view any web videos.

Gmeanie wrote:
http://get.adobe.com/flashplayer/
Attention Mac OS X 10.7 Lion Users:
We are working closely with Apple to address a few known issues related to Mac OS X 10.7 and Flash Player 10.3. For a list of known issues, please see the following Knowledge base Article:
Flash Player
Flash Player may cause higher CPU activity when playing a YouTube video. This issue isossibly related to disabled hardware acceleration.
UPDATE: The final release of Mac OS X 10.7 provides the same support for Flash hardware video acceleration as Mac OS X Snow Leopard (10.6). The previous known Issue suggesting that video hardware acceleration was disabled in Lion was incorrect and based on tests with a pre-release version of Mac OS 10.7 that related to only one particular Mac GPU configuration. Adobe continues to work closely with Apple to provide Flash Player users with a high quality experience on Mac computers.
The Flash Player Settings dialog box doesn't respond to mouse clicks. As a workaround, press the Tab key to move to the Close button and press the spacebar to close the dialog box. While not all settings are available, you can also use the Flash Player native control panel in System Preferences.
Custom native mouse cursors don't animate properly on Mac OS 10.7.
G,
Thanks for posting that. It sounds like there was an issue, it only involved one type of setup, and they list a work around for it. I'm running the latest version of Flash without issue on 10.6.8.

Why does the Flash player update push me to install McAfee Security Scan Plus?

When Flash asks me if I want to update, it takes me to an Adobe page to update it, but there is a checkbox already checked to install McAfee Security Scan Plus. I already have an anti-virus program installed. Why does the flash update page assume that I want to install this software?

Generally this occurs because there's a third-party plug-in that affects how the JavaScript on the page got executed. Ghostery, AdBlock Pro and NoScript are common candidates.
Under normal operating conditions, you should see an opt-out dialog like the one below. While cost-recovery measure are a reality for a product that is tremendously expensive to develop and distribute free of charge, the intent is absolutely to allow you to opt out.
If you want to avoid the download and installation experience for Flash altogether, switch to a browser that includes Flash Player as a built-in component, like Google Chrome or Internet Explorer on Windows 8 and higher.

Why do I keep getting the Flash Player update message?

Every time I switch on my PC I get a message from Adobe about an available update to Flash Player. If I try to download/install from the message, it fails. I already have Flash Player. I asked Norton to help and yesterday they downloaded Flash Player onto my PC from the Adobe website. I'm on Windows 7 and the version of Flash Player I have seems to be 13.0.0.214 but I STILL keep getting the message from Adobe inviting me to install the update. it is driving me mad. Here's a copy of the message:

Hi Pat
Apologies if my email didn't make it clear that I had been trying to download and install the latest version of Adobe Flash Player by following the instructions in their message, but it always failed. Then Norton downloaded and installed it on my PC (remotely) while I watched, but when I checked the programmes on my PC it wasn't the latest version that appeared on the list. However following your email I have tried again just now (by downloading and installing from Adobe's website) and it installed OK and the latest version now shows on my programmes. Fingers crossed that I don't get that message again next time I switch on my laptop...!
Many thanks for responding.
Kind regards,
Heather

I cant find the "edit option" button to download the flash player update !!

i cannot watch any videos and sorts because it says that i have to download the updated version of flash player. but to do this i have to type adobe.com but i cannot find the "edit option" button for me to do this !! helllp !
== This happened ==
Every time Firefox opened
== i went to watch a video ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

That "edit option" info is for older versions of Firefox.
1. You need to use Firefox at the Adobe website to get the NPAPI version of Flash for non-IE browsers.
Download the Flash plugin from the Adobe [http://get.adobe.com/flashplayer/thankyou/ Thank You!] page via:
'''If it does not start, [http://www.adobe.com/go/fptroubleshoot click here] for troubleshooting information.'''
On the [http://www.adobe.com/products/flashplayer/support/index.html troubleshooting page] click the link at the bottom:
If you are still having problems, [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe click here to download].
Save it to your Desktop.
2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed,
3. Then run the Flash setup file from your Desktop.
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).
See this:
[http://vistasupport.mvps.org/run_as_administrator.htm]

Why did you sneak McAfee into the Flash Player update?

Can you stop such nonsense? Seriously, I pay you money each month not to have my computer polluted with such crap. McAfee is crap and no one wantsa it. I had to stop working to remove it... you are wasting my company's time!
Do not embed anything in a Flash player or any other update!!! It's almost as if you do not respect your customers!

Thanks Mike M.
I suppose because I subscribe to creative cloud, I get constant notices of software updates and just press them. i did not see anything about McAfee and take offense to Adobe inserting it, especially as I am a paying, subscribing customer.
It's a drag when you mistakenly load anti-virus software and then sometimes, even after removing it, remnants remain, which can interfere with your chosen anti-virus software... Adobe should know better!
And thanks for the tip... I wil do that next time.

Trouble with Flash Player update download and install

I have not been able to download or install the Flash Player updates for some time now. I have done all the checking and double checking and adjusting multiple times without success. What keeps blocking it is my Antivirus/Firewall (Bitdefender) and no matter what I do it still blocks it as a detected threat. I have tried turning off the firewall. After many attempts with that and failing I then in desperation turned off the antivirus part as well with no improvement. Obviously I have now turned it all back on for protection and have run scans. I am in desperate need of help in getting this resolved as I am now having increasing issues with performance of various things. I will greatly appreciate any help.

[discussion moved to Using Flash Player forum]

Update to Flash Player 11 has caused our Flash content to crash the Flash Player plugin. Why?

I work for a health and safety training company and we've create a SCORM compliant course using Flash that has been imported into Absorb LMS (our own instance of it www.astutis-elearning.com). There are nine modules in the course each developed using Flash Professional CS5.5.
These all worked fine using the Flash Player 10.3 plugin but since the Flash Player update to 11 our modules (not all Flash content) crash the plugin at certain places. Some modules load fine and then crash later, some modules get through the preloader scene and then crash as soon as it gets to the main menu. We've done some testing and don't know if it could be a Flash component that is causing the issue. At any rate, they used to work with 10.3 and they don't work with 11. We've tried on a number of machines and browsers. Its the same on all of them.
I am prepared to provide a login for people willing to help to see what is causing the problem.
This is an important issue as we have people who are currently on the course that may not be able to complete the course if they upgrade their version of Flash to the latest version. I hope I have provided enough information. Let me know if you need any more.

Paul and DevChaz,
Like you, I am a Flash Developer at a company that creates eLearning. Therefore, I assume that the way that we use Flash is very similar. I was quite excited as I read through this thread since I have been experiencing very similar browser crashes in my newer courses since FP11 came out. Like you, we have recently upgraded to CS5.5.
All of my crashes are with AS2 courses. I would be curious to know if yours are AS2 or AS3.
Anyway, I took my use case, saved the flas down to CS4 and recompiled all the swfs. This did not fix the problem as it did for you (see DevChaz's earlier post in this thread dated Oct 12, 2011 4:46 PM).
I have my problem logged in the Adobe BugBase here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3018637
fpMonster,
I have recently added my cs4 versus cs5.5 compiled use_case on bugbase. I am hoping that you'll look at this use_case and compare it to PaulGray's use_case to see why my use_case does NOT work correctly when compiled in a lower version of the Flash IDE. In addition, perhaps you could share notes regarding this issue with someone at BugBase. Thanks in advance.

02/18/13 Flash Player Update Has Scripting Errors

Win XP
IE 8
11.6.602.168
Attempted to install the Flash Player update that apparently released this morning and my install was interrupted by the following scripting error.
Line 1
Char 13128
'ActionGtbCheck' is undefined
Code 0
URL" http://127.0.0.1:2318/app/_js/adobe.js
Do you want to continue running scripts on this page?
I used the link to the install that the Update Notifier gave me. It appears that I actually have a version installed already that is for IE9 not IE8. Not sure why Adobe would have had me upgrade to an incompatible version or why the Update Notifier is telling me to patch if I already have the most recent version installed Either way, this needs to be fixed. My scripting options are all checked as directed in your tutorial. My Java is also patched and active.
Downloads should be quick and pain free. All I should have to do is click Install and it should happen. Whatever is going on here needs to be fixed on YOUR end. Customer service chat told me that they are unable to help and suggested I purchase a $39 phone call in order to notify Adobe about the problems with their install. LOLOLOL

If Adobe is one of the few non-public sector companies left in the US who still observe President's Day by closing their doors and giving staff a holiday then kudo's to them! If this was the case, then might I suggest that releasing a patch the day before the holiday closure might not have been the wisest course of action?
Pat, I could begin with the on-line chat individual who tried to sell me troubleshooting for a properly functioning system when I was trying to report an issue with the patcher and perhaps also receive some acknowledgement that the issue was known (or not) and being addressed. But let's not go there. I will suggest, that if you believe ignoring those who have questions about your product for an extended length of time is an acceptable way to engage in business, then perhaps you have a bright and promising future at the local mall. End of that topic.
Chris, I don't understand what you mean by "appropriate stand alone Windows installers". I clicked the link embedded in the update notification and it took me directly to the installer that I attempted to use and that subsequently returned the scripting error. So how could that not be appropriate? But comparing the version the site says is already on my system to the version numbers given on the patch it appears that I already have the most recent version installed.
If this is the case then perhaps the error was actually in the program that checks for the patches thinking I even needed a patch? Also when I checked the system specs for the download I don't think it listed it as being appropriate for IE 8, which is the most current version available for XP, so perhaps that's causing errors? So I'm confused as to what's going on.
At this point I'm not certain I need to do anything other than wait for Adobe developers to troubleshoot the patcher? The version of Flash I have installed, though it has the memory issues that have been the topic on this thread for months (http://forums.adobe.com/message/5089040#5089040), seems to be performing the same as it usually does. It still takes 15 minutes or longer to load the thumbnails on the Netflix homepage and Hulu, but I can at least use the Hulu player if I'm willing to ignore the flickering and occasional freezing. Silverlight, as always, runs beautifully.
Of more concern are potential security loopholes that might still be unplugged if my version isn't correctly updated. I was actually hacked just viewing a fan site and had a game account stolen about a year and a half ago June, when a newly released Flash version left out a security correction included in the older code.
Thanks to both of you for taking the time to respond to my posts. I realize I was not at my sweetest and most adorable while posting.

Trouble installing Flash player update 14.0.0.177 for Chrome

I tried to help my mom update her flash player. She was running flash version 14.0.0.145 and having problems with it. I was checking things for her when I saw there was a newer version, 14.0.0.177, so I downloaded it. For Chrome you have to enable it in the plugins page, but the only version showing up was the old one. As far as I know, that is how it is installed. She has a windows computer with os windows 7. Is there something I am missing here, or something I should try that could help her get the newest version of flash running? Thanks!

Hello,
The Flash Player version integrated in Chrome is updated by Google, not Adobe. For this Flash Player release, it appears Google released Flash Player via a Chrome update (versus a components update, which they sometimes do), as per this page Chrome Releases: Stable Channel Update, which indicates 36.0.1985.143 as the version that contains the Flash Player update. You can navigate to chrome://chrome to trigger the update (or Tools > About Google Chrome which goes to the same page).
Maria

Help installing flash player update

I can not install the flash player update. It keeps saying that I have to close a program called "gplayer" which i can not find any where on my computer. Help anyone?

Hello,
Welcome to Adobe Forums.
Do you have MAC or Windows ?
Please attach a screenshot of the message.
Thanks,
Vikram

Adobe Flash Player Update Dialog - Confused

Hello,
Configuration: OS X v10.6.8, Safari 5.1.7
On May 29th, I updated to the latest version of Adobe Flash Player: Shockwave Flash 11.2 r202 — from file “Flash Player.plugin” (version 11.2.202.235).
Over the past few days, I keep getting this dialog while using my browser:
I'm confused about this, since the Apple Support Article: HT5271 says:
Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player. Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
This Adobe dialog I'm getting does not seem to follow what the Support Article says. I have installed Security Update 2012-003.
Do I install this per the Adobe dialog I'm seeing OR do I wait for a Mac (Safari) dialog informing me that Flash Player has been disabled providing me with the option to go directly to Adobe's website (as noted in the Apple Support Article: HT5271)?
And do I need to deselect automatic updates in the Flash Player Local Settings Manager (I can't seem to even find the Settings Manager)?
Thanks in advance for the help!

Thanks for the replies Linc and Carolyn!
Open System Preferences > Flash Player then select the Advanced tab.
You can select: Never check for updates even though it's not recommended and click Check Now at your own convenience for updates. That will prevent the Flash Player update pop up window.
Do I need to uninstall the old Flash plug-in before doing this?

Adobe Flash Player Update Service 11.6 r602 Stopped Working & was closed

The title above is the Windows error flag I keep getting. I am running Windows Vista 32 basic with IE 9. and Flash Player version 11.7.700.224... I have tried an uninstall (which says it worked) and then a reinstall of Flash Player (which also says it worked; and appears to be truely working) but I keep getting the message box about the update service which is annoying at the least. Is there a reference to 11.6 r602 that should have been erased? (I'm assuming this was the 'OLD' flash player number) or is this an actual problem/ conflict? Did some recent Microsoft Update monkey with the Flash Player Update program? What do you suggest?

I also discovered that an additonal copy of 11.6r602 was hiding in C:/Windows/system32. it is also possible that a copy is in C:/Windows/system32/macromed.
Important: Read the NOTE: (below at bottom) first before attempting this.
If you use Windows Explorer and find it there try and delete them/it. If they/it are/is stubborn:
Try 1.) Rt.click on an open area of the task bar; Click Task Manager. 2.) Click the 'Processes' tab. 3.)Try to find the "Adobe Flash Player Update Service 11.6 r602" description and highlight it. 4.) Click 'End Process'. 5.) Close the Task Manager.
Then Try to delete again. If it is Still being stubborn:
Try a.)Close Windows Explorer. b.)Rt.click on Windows Explorer icon; Rt. click on "Run as Administrator". c.) go find the offending file and highlight it. d.)Rt. click on the highlighted file and Rt.Click on delete. e.)authorize the delete. and close windows explorer.
Then, Finally: Rt.click on and EMPTY the 'RECYCLE BIN' !!! Restart your computer and go see if you can find any trace of the offending file. It Should NOT be there.
NOTE: Do NOT do any of the above until you read the next paragraph!
The file that you are looking for is 'FlashPlayerUpdateService.exe' The 'exe ' may not be displayed. but you are supposed to find a copy of 'FlashPlayerUpdateService.exe' in C:/Windows/system32/macromed/flash. BUT it is a Later Version.
Hover your cursor over the name and read the version. if it is NOT 'file version 11.6.602.180' LEAVE IT ALONE. If it IS that version Delete it.
This is what worked for me.
John

I am IRATE that the flash player update just loaded several BS programs that I don't want. FAIL

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