I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?
I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Similar Messages
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I put my iPod charging, but it wont charge. The Apple logo appears on the screen for five seconds and then it goes off again. Afterwards, it does it again and again and again. I can leave it 1 hour or day charging and it will be doing this the whole time. What should i do????????????????????????????????????????????????????????????????????????????? /
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
When I turn my iphone on, the usual main icon screen shows for about a second and then it blows up so you can only see a few icons at a time. How do you turn this off?
Your phone might be on Zoom somehow, try just the simple "gestures" fix
Double tap with 3 fingers on the screen, then drag down. That should at least zoom out. If that does not work, try scrolling through the screen, but using 3 fingers instead of 1.
From there you should be able to access Settings>General>Accessibility>Zoom>OFF
Hope this helps -
my ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an update soon to correct this, i just wanted to see if anyone else was having the same problem.
wen i open ipod in my iphone ,, it gets stuck ,, and get backs to the menu ,,, and doesnot play anything ,, not video nor songIf your phone is not officially unlocked by the carrier in the UK, you can not use the phone using another SIM, unless you modify the software or the SIM, which can lead to unexpected results, such as non functioning apps.
Unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues
Problems resulting from those modifications can't be discussed in these forums, due to the Terms of Use -
Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
I have Pandora and Slacker Radio installed on my ipod touch. When I touch the icon to open these, it opens for a second and then closes. Does anyone know how to fix this?
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store -
I am running Windows 8.1 and installed itunes and it worked fine for about 30min. and then icloud started and the itunes and icloud just quit. Tried to run itunes again but got a message "a problem occured and needs to shut down" then it shuts down. I have tried reinstalling but get the same problem. Tried uninstalling and reinstlling but it does the same thing.
I am running Windows 8.1 and installed itunes and it worked fine for about 30min. and then icloud started and the itunes and icloud just quit. Tried to run itunes again but got a message "a problem occured and needs to shut down" then it shuts down. I have tried reinstalling but get the same problem. Tried uninstalling and reinstlling but it does the same thing.
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Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W. -
My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes. Has anyone had this problem? Help!
Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous -
The calendar icon on my iphone 6 shows that I have 2 items in my inbox but when I click on it it takes me to the full year calendar, at bottom of screen it says Inbox (2) - when i click on that the screen goes black for a second and then defaults back to the home screen. Have tried everything, rebooting, reinstalling, refreshing - very frustrating - can someone help?
ThanksTry This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
when i open iphoto i see my photo's for 1 second and then they are gone .The photo's are still there but i can see them only on the bottom or top of my screen when i try to open them i get a sign that it is not possible.Can somebody please help me?
Have you upgraded to iPhoto 9.6 for compatibility with Yosemite? If not, try that first.
It looks like iPhoto has lost the connection between the thumbnails and the original image files.
This can be caused by a corrupted iPhoto library, or the originals have been deleted or moved.
Try first to rebuild your iPhoto Library:
If you do not have a current backup of the iPhoto library, make a copy of the library, but do not overwrite any previous backup.
Launch iPhoto with the ⌥⌘-key combination (option-command) held down.
Select "rebuild" from the first aid panel. This may take a while for a large library.
Can you now see your photos again?
If not, rebuild the library with iPhoto Library manager as described by Old Toad: Re: iphoto crashed -
Firefox will no longer run on my computer. It's been working fine up until a few days ago. Installed the updates and now nothing. Uninstalled, reinstalled (numerous times). Click the icon and nothing. Hour glass comes up for a second and then it is gone. Running XP ver 5.1 (service pack 3) edit. I'm no techie so I have no clue what is causing this or what to do. I love firefox and miss it greatly. Anyone know what I can do to get it back?
Can you install a new profile? See [[Managing Profiles]] for me details and let us know if you need additional assistance.
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I can start my iPod but it will only stay on the Apple icon screen for 5 minutes and then shuts off, what do I do to fix this problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I can't get the tv shows to play... just getting a black screen.
I can't get the tv shows to play... just getting a black screen. HELP!!!!!
caddis,
I am getting the EXACT same problem. I started to watch an iTunes purchased TV Show episode back on February of 2014. I stopped after about 15 minutes to come back and watch it later.
Yesterday, I tried to continue the tv show, and NOTHING. All I get is a black screen with no audio. The time bar is advancing, so iTunes thinks it is playing. BUT NOTHING.
Can anyone assist with this problem?
PS: I use my iTunes on my PC only, and have for years without this problem.
PC is fully HDCP compliant.
Intel i7-4770K
Windows 7 Professional
16 GB ram
256 GB Samsung SSD
2 - Nvidia Gefore 560ti GTX in SLI
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