I am trying to add a new credit card and it keeps telling me that I have to enter a valid security code...I have tried 2 different cards and it is doing the same thing. How do I get past this?
I guess it has been a year since I last purchased something on I-tunes and my account is saying that they couldn't authorize my card for some of my purchases. I am trying to add a new credit card to clear this up and it keeps saying that I have to enter a valid security code. I have tried 2 different cards and I get the same thing. I have also added an I-tunes gift card and that isn't clearing up the money that I owe. It is showing that I have a $25 credit for that. How do I fix this, I have been trying for days and all I have got from the e-mail tech support is that its my credit card issuer that is causing the problem. Thats not correct because one of the credit cards that I am trying to use, is a prepaid Visa gift card. I know that these work on I-tunes because I have used them before in the past. I am getting very frustrated with this whole process, I just want to clear up my account and buy some new music!! HELP!!
You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out.
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