I am trying to download a lot of songs from itunes and now its just spinning and wont access the purchased tunes
i am trying to download my tunes from the purchased section of itunes but having clicked on quite a few to download its now just spinning and nothing is happening. I cannot even see the tunes as the symbol is in the middle saying its thinking about it.
have i tried to download too many at once and how can i rectify it?
Thanks in advance
P
Hello LadyPenn,
Thank you for providing the details of the issue you are experiencing with downloading music from iTunes.
The first thing I recommend is quitting and relaunching all the applications on your iPad:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting all the apps, I recommend restarting your iPad and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Best,
Sheila M.
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