I am trying to sync my 5th gen. nano. However, I keep getting an error message. The message says: The iPod, "whoever's" iPod cannot be synced. The file format is not valid. Don't know what to do except restore factory settings.

I could not find anything on this particular problem on apples support site. Any suggestions would be greatly apprecaited.

liddie_bug1970 wrote:
Windows
You need to be very specific. Exactly what are you syncing over to your iPod Nano? Can't help you unless we know which files are problematic.
Are you manually syncing or automatically syncing? If the latter, try syncing manually.
If you are getting the "the file format is not valid" message, suggest that you check out KB Article: http://support.apple.com/kb/sp569 which will tell you which files are "acceptable."

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