I can no longer open multiple pages by clicking on my safari in my dock. What do I do?

Just recently I have not been able to open more than one page using my safari buttom on my dock. It used to have a "open new window' selection when I double clicked on the safari app. Now it is gone. Can someone help me fix this?
thank you

You need to contact Charter tech support and/or post in their forum.

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Reset the SMC and PRAM, I'd recommend doing each reset 2X. Post back if the issue continues.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
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Hi mp,
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I can no longer open multiple pages by clicking on my safari in my dock. What do I do?

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